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Jack Phelan Chrysler Dodge Jeep RAM
Countryside, IL
1,688 Reviews
Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram - The Beloved Chicagoland Dealership
Whether you are planning an upgrade or if you are searching for your very first vehicle you have come to the right place. At Jack Phelan Chrysler Dodge Jeep Ram we believe that car buying should be fun, exciting and transparent. Everyone who walks through our front doors is treated like family, whether you are from Chicago, Skokie, Evanston, South Side, Hickory Hills, Park Ridge, Burr Ridge, Oak Lawn, Forest Park or just Illinois we will make certain that your shopping experience leaves you with a smile and feeling like royalty at an affordable, honest and transparent price.
Great Selection of Inventory, New and Used
Shopping for a new car can be a challenge, it’s a long term decision and between needs and wants it can be overwhelming and let’s face it nobody wants to wait to drive home in their new car. That is why at Jack Phelan Chrysler Dodge Jeep Ram we carefully analyze the market and order our vehicles accordingly so that we stock the most affordable Dodge Journeys and the most powerful Hellcat’s and SRT’s for those chasing a thrill. We have a large variety of used and certified pre-owned as well as multiple trims and colors of new vehicles. Come by and see for yourself why it takes us THREE LOTS to hold all of our inventory.
You’re Approved! Come on in!
Because Jack Phelan Chrysler Dodge Jeep Ram has been family owned and operated for decades we understand that finances are a sensitive topic. That is why whether you are a first time buyer, have some challenges with your credit or you are a financial guru we will gladly go over and explain any thing and everything about your financing options. From leases to taxes and fees we are all about transparency here at Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram. We also believe in second chances and redemption, and because of our managements combined experience of over 100 years we are confident that we can get you on the road in your new vehicle regardless of credit, at the very least we will fight for you :). For the best deal, the best price, the best treatment and honest and trasnparent financing come shop at Jack Phelan Chrysler Dodge Jeep Ram
Phelan Home Direct - Get Your Automotive PhD!
Welcome to the digital era: everyone is busy and online shopping is at its peak, so why not do the same for cars? Introducing the all new Phelan exclusive Phelan Home Direct Program (PhD for short). If you want to acquire your new mode of transportation without ever leaving your home or office now you can. At Jack Phelan Chrysler Dodge Jeep Ram we offer you the option of handling all of the negotiation over the phone and shipping or hand delivering the vehicle to your door so that you can save both time and money, especially since time is money. So skip the trip and be on the road with less than 30 minutes out of your day. If you are like many and want to test drive the vehicle prior and live within 30 miles of our dealership we do offer to bring a vehicle to your home or office for a test drive, again saving your time, because unlike most businesses we truly value it :).
Phelan Home Direct - Get Your Automotive PhD! "You Gotta See Jack"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,688 reviews
November 21, 2019
Easygoing I would highly recommend this Jack Phelan dealership for a car purchase. Svet was our salesman, he makes you feel so comfortable as does the dealershi I would highly recommend this Jack Phelan dealership for a car purchase. Svet was our salesman, he makes you feel so comfortable as does the dealership. A very positive experience from everyone we came in contact with. More
by Cathy H
November 20, 2019
Amazing experience!! I definitely recommend this dealership! My husband and I worked with Jose Solorzano and he didn’t want us to leave dissatisfied. After numerous proble I definitely recommend this dealership! My husband and I worked with Jose Solorzano and he didn’t want us to leave dissatisfied. After numerous problems we thought we wouldn’t be leaving with any vehicle but after a few tries we left with a brand new car, no miles and I actually fell in love with the car. He went above and beyond and we couldn’t appreciate him more! More
by Khrishmacastrrejon
Employees Worked With
Jose Solorzano
November 18, 2019
Great Customer service! I walked into the dealership and I felt very comfortable. Jose is a great salesman. He answered all my questions and I never felt rushed or pressured. I walked into the dealership and I felt very comfortable. Jose is a great salesman. He answered all my questions and I never felt rushed or pressured. Great place to come for your next vehicle. More
by Lakeshia.hampton
Employees Worked With
Jose Solorzano
November 16, 2019
Purchase of Grand Cherokee Purchasing a new vehicle is always a stressful experience and dealing with Phelan made it a much easier process. Plus they beat Bettenhausen in price Purchasing a new vehicle is always a stressful experience and dealing with Phelan made it a much easier process. Plus they beat Bettenhausen in price More
by barb
Employees Worked With
Jose Solorzano
November 13, 2019
Svet has always been very fair and very helpful . I believe we have purchased about 6 cars from him and each time he has listened to what we need and found the best price. I would definitely recommend believe we have purchased about 6 cars from him and each time he has listened to what we need and found the best price. I would definitely recommend him for your new car needs More
by Bridget.ormins
Employees Worked With
November 13, 2019
easiest purchase ever Sebastian, Alberto, and David go above and beyond to assure a quick and easy process when purchasing a vehicle. They are the best and assure a great d Sebastian, Alberto, and David go above and beyond to assure a quick and easy process when purchasing a vehicle. They are the best and assure a great deal. I will highly recommend them to anybody looking into purchasing a vehicle! More
by bella199826
Employees Worked With
Sebastian Nowak, David Mohler, Alberto Cortes
November 12, 2019
Very good Great Customer service very good there very friendly I’m very happy and also my my family and kids are very very happy Thankyou so much for your help Great Customer service very good there very friendly I’m very happy and also my my family and kids are very very happy Thankyou so much for your help More
by Ericaavilapicasso
Employees Worked With
Jorge Soria, Jose Solorzano
November 03, 2019
Nightmare On La Grange St. Let me start by saying if I could give them no stars I would. I have a 2019 Jeep Cherokee and it stalled on the highway, and had to be towed to this Let me start by saying if I could give them no stars I would. I have a 2019 Jeep Cherokee and it stalled on the highway, and had to be towed to this god forsaken dealership. That was only the beginning of the nightmare to follow, they called me first to say it was probably because I needed my 15,000 mile service. As if I am supposed to believe a 2019 Jeep would stall on the highway because of a tire rotation and what not, and I do keep up with service I even make sure to use better oil then the dealership themselves. They refused to give me a loaner car until the date of my appointment which was two days out, fine I waited. The day of the appointment I still was not able to get a loaner because "they needed to verify that it was nothing I had done". The jeep had no type of damage what so ever so what could I have possibly done. I called 3 times that day and nothing was done or answered. The following day I called again and magically my Jeep is working and they "CLEARED" the issues. Not fixed just cleared. That all my Jeep needed was a computer update. I was not very happy with this response so as I am explaining to the "service advisor" that there is no way a 2019 Jeep should leave me stranded on the highway over a computer update he says "I don't believe that is the cause of the Jeep just stopping on the highway" only to then proceed to tell me to come pick it up. How am I supposed to ever feel safe or comfortable in the brand new Jeep that I have after hearing that. Against my better judgement I went to pick up the Jeep only to be ignored and then given attitude by what seemed like everyone in this dealership. They gave me the key and said "Your jeep is somewhere out front" now other people are having their car brought inside the garage and its all clean and they are being shown that the problem was taken care of, I on the other hand did not receive this treatment. My Jeep has a huge scratch on the driver door and handle which I would assume is the reason nobody brought my Jeep inside, it was so dirty and smelled so bad that I had to drive with the windows open in 40 degree weather. I don't even want to look at that 2019 Jeep much less get inside of it. What an absolute shame. I don't even know what else to say or who else to voice my experience to because it seems like everyone is just covering up for each other, providing the same horrible service and making customers feel uncomfortable and ruining their cars. More
by Lizr
Employees Worked With
Names of who I spoke with are not even here.
November 01, 2019
Great Salesman! This is the place to go! Jose Solorzano is the go to guy! Very helpful & attentive, got us what we needed in & out. Thank you!! This is the place to go! Jose Solorzano is the go to guy! Very helpful & attentive, got us what we needed in & out. Thank you!! More
by LoRizo
Employees Worked With
Jose Solorzano
