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Jack Phelan Dodge Chrysler Jeep Ram

Countryside, IL

4.9
1,867 Reviews
At our dealership, we take immense pride in our strong and dedicated sales staff, who bring years of expertise and a profound understanding of the automotive industry to meet and exceed your expectations. Our team is wholeheartedly committed to making every visit to our dealership a seamless and enjoyable experience. Whether you're just beginning your car search or are ready to drive off in your dream vehicle, we are here to assist you every step of the way. Feel free to explore our extensive inventory online, where you'll find a diverse selection of vehicles tailored to suit various lifestyles and preferences. From spacious family SUVs to fuel-efficient sedans and rugged trucks, we have something to match every need. You can easily request more information about any vehicle, schedule a no-pressure test drive, or explore financing options designed to make ownership simple and stress-free. We also offer a variety of specials and incentives to help you save even more on your next vehicle. For added convenience, our online tools allow you to value your trade-in or pre-qualify for financing from the comfort of your home. At our dealership, your satisfaction is our highest priority, and we look forward to exceeding your expectations with our exceptional service and expertise. If you don’t immediately find the exact vehicle you’re looking for, don’t worry. We encourage you to visit our Chrysler, Dodge, Jeep, and Ram dealer in person. Contact Us for additional information on how to reach out to us via phone or email. We are dedicated to providing exceptional customer service and look forward to the opportunity to assist you in finding the vehicle that perfectly suits your needs. We can’t wait to serve you and help make your car-buying experience enjoyable and stress-free!
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5859 S La Grange Rd

Countryside, IL

60525

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Showing 1,867 reviews

June 25, 2022

Sue was very nice and patient with us and our baby and helped us make a decision that fit our family needs best! More

by Adrian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue CERVINI
June 24, 2022

Great experience. Appreciate the help on choosing a car. Will definitely do business in the future. More

by Nikkos311
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Perez
June 23, 2022

Jezabel has been great to work with on this new car purchase. I am an out of state buyer, and she has been amazing at communicating every step of the way. She arranged transport of my vehicle and it ac More

by Scott Rosenkrantz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian Nowak, Jezabel Galvan
June 23, 2022

Sue went on for over an hour about how great she was and was always there for her customers. When we were sold a bad vehicle (needed a new engine) Sue was unhelpful, unresponsive and told me that since th More

by Spunkiey137
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Phelan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Hiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Adame, Sue CERVINI
Jul 08, 2022 -

Spunkiey137 responded

We were sold a vehicle with a bad engine. It supposedly passed all their inspections. After 30 miles of driving it (3 days) started to overheat and the check engine light came on. The dealership confirmed after several days of them being non responsive it needed a new engine. Sue was not helpful after her HOUR long speech during our purchase that she is ALWAYS there for her customers. I couldn't get anyone to return me calls. 2 weeks later and we are finally agreeing on them replacing the vehicle. But we are so very disappointed with Sue and her lack of care when we had a real problem.

June 22, 2022

A professional enjoying work team, the process was not painful, the team was very courteous to my specific needs. More

by Rbitar2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Soria, Rolando Perez
June 22, 2022

I can't say enough about Jezabel. I had a wonderful experience buying my 2022 jeep compass from her. She went above and beyond helping me in every way. She is exceptional and I wil More

by compass13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jezabel Galvan
June 21, 2022

Yaz was great with helping me find a car of my dreams within my budget very quickly. More

by Ashleychristensen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yazan Shareef
June 20, 2022

Got tons of help from Jacob, George and Isrrael. Buying/leasing a car is always stressful but they made it such a pleasant experience! 10/10 recommend. More

by Kluna1691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Kogut
June 20, 2022

Svet was great to deal with! He led us through the process with ease. I was impressed with his professionalism and the ease of the whole process. More

by timobrien1170
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Svet Valchev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Jack Phelan Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to share your experience at Jack Phelan CDJR. We take pride in knowing our customers are happy with their experience. Congratulations on your purchase! 🎉

June 16, 2022

Jezabel was able to create a welcoming and comfortable environment for us to purchase a vehicle. We came in with an idea of what we wanted but left with something that will benefit us more in the future. More

by erikacambron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Nowak, Jezabel Galvan
Jun 22, 2022 -

Jack Phelan Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience! Happy our staff could create a welcoming comfortable environment for you & a big congratulation's on your purchase with us at jack Phelan CDJR!🎉

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