Jack Phelan Dodge Chrysler Jeep Ram

As a business owner I don't have a lot of time to play games when making purchases. Car buying has always been a dreaded event because of all the time it takes to complete the entire buying process. To my games when making purchases. Car buying has always been a dreaded event because of all the time it takes to complete the entire buying process. To my surprise I was completely blown away with my positive experience in purchasing a vehicle from the Jack Phelan dealership. I called them and spoke with Michael and told him which vehicle I was interested in. He called me back and gave me all the info I needed to make a decision. He took care of all the paperwork and even delivered the vehicle to my office. That is service! I would definitely recommend this dealership and Michael for anyone looking to purchase a vehicle. Adam Kern Official Heating & Cooling More

Great staff, great customer service. I recommend Jacob Kogut. He was friendly and he make sure to explain every detail from the car . Thank you Kogut. He was friendly and he make sure to explain every detail from the car . Thank you More

Full of xxxx....get a black customer there to run their credit...credit score high....then tell the black customer they can't do nothing for them.so they can lower their by running it credit...credit score high....then tell the black customer they can't do nothing for them.so they can lower their by running it More

Came in to purchase a jeep gladiator..Fernando and Svet helped me awesome guys.. Thank you for all the hard work and making it possible!! helped me awesome guys.. Thank you for all the hard work and making it possible!! More

Jezabel she give us a fantastic service and the way she talk with customers is mind blowing. And we really appreciate with her and all. talk with customers is mind blowing. And we really appreciate with her and all. More

Fast, easy, good deal, didn’t feel pressured, love my new car. I felt so guilty that they stayed past closing time, I’m very appreciative of them. car. I felt so guilty that they stayed past closing time, I’m very appreciative of them. More

This is my second deal with Adam within the past 8 months. Everything went smooth. I recommend him for any of your car purchasing needs. months. Everything went smooth. I recommend him for any of your car purchasing needs. More

She knew what we wanted and made it happen fast! More

A very terrible experience. They don’t care about people at all. I should have read the previous reviews before bringing my vehicle to them. I brought my vehicle in on May 24 and didn’t get it back until Ju at all. I should have read the previous reviews before bringing my vehicle to them. I brought my vehicle in on May 24 and didn’t get it back until June 23. My transmission went out and I know that isn’t a quick fix. They tried to blame literally everything on warranty company but they were in the wrong too. Warranty company was behind on something, such as sending someone out to inspect the car. They made up for it and added additional days to my rental. My warranty covers only 10 days of rental. The dealership didn’t call my claim in until May 26 as I mentioned I brung it in May 24. The dealership excuse was that they weren’t answering the phone. I literally called and get an answer within 5 minutes. I was told my car will be fixed and ready for pickup on June 17. On that that day, I receive a call saying that the part hasn’t come yet. I can understand that on delays but that’s not my problem at all. So this whole time I’m stuck with a rental that I have to pay out of pocket because the warranty company was only able to give me only so many extra days. Then the dealership lost the payment paperwork and tried to blame it again on the warranty company but thanks to the warranty they documented everything. So I was told my car would be ready June 21 but since they lost the paperwork. It wasn’t available until June 23. I already had to pay a 200 deductible then another 385 for a rental. The dealership lied about some many things during this experience. They didn’t even apologize for the delay nor offered any solutions. After paying for everything, a random employee approached me and said “if you were white they would have helped you out more”. Rick Hiller is a racist. More

Very helpful and attentive to my needs, bought for a good price! price! More