Jackson Acura

We came back to Jackson Acura with our TL that we purchased from them last year. We worked with Arthur & Reza last year and were so pleased with our experience that when we decided to trade in our purchased from them last year. We worked with Arthur & Reza last year and were so pleased with our experience that when we decided to trade in our TL, we would not have considered going anywhere else. Being able to work with the same salesman and sales manager was a huge plus to us and a strong indicator ot the quality and strength of the Jackson Acura dealership. Since we knew Acura & Honda were in the same "family", we felt comfortable trading our TL for a Honda CRV that better suits our life style and needs. We would not hesitate to recommend Arthur and Jackson Acura to anyone who is looking for a new or used car - cooperative, courteous and professional. What more could you ask for! More

I am a repeat customer at Jackson Acura. I was looking to replace my 2004 MDX. After test driving other comparable vehicles I returned to purchase a 2013 MDX. Arthur was very prompt responding to my on line replace my 2004 MDX. After test driving other comparable vehicles I returned to purchase a 2013 MDX. Arthur was very prompt responding to my on line inquiry. He was knowledgable and professional in addition to being very friendly. I'd recommend him! More

I was in the market for a new or 1-year-old used Acura RDX. I shopped my local market of Jackson, MS quite extensively and was really disappointed in the service I received by the sales team at my local d RDX. I shopped my local market of Jackson, MS quite extensively and was really disappointed in the service I received by the sales team at my local dealership. So, I began researching online via Autotrader.com and stumbled upon a 1-year-old service loaner with low miles at Jackson Acura and it had the interior and exterior colors I was wanting. I initiated contact by sending an online request and got an e-mail response and phone call from Clarke within a couple of hours. It was a Saturday and they were super busy on the lot, but Clarke answered the questions I had initially, and followed up later that day when things slowed down. He gave his cell phone number and made himself available to me at any point over the next several days. By Monday, I had put a deposit down on the vehicle to hold it until the following weekend when I could make it to Roswell to get the vehicle. Upon arrival, Clarke had seen to it that the vehicle not be washed until just before my arrival so that the rain they had been having wouldn't undo their efforts at giving me the best possible first impression. The vehicle was just as described and in perfect condition. The ONLY issue was that I didn't realize until just before we pulled away was that the car had only 40% oil life remaining even though Clarke had been informed and so I was also told that it had just been changed. It would've been nice to drive away without having to deal with an oil change sometime soon. The dealership itself is a truly beautiful and state-of-the-art facility with amenities far greater than what you'd expect from a car dealership. Beyond Clarke, the staff was helpful and friendly, including the business manager who got us through the financing hurdle rather quickly and smoothly. I whole-heartedly recommend this dealership and the mild-tempered, attentive, honest, easy-going sales rep Clarke McDaniel. It's been four days since I've purchased the vehicle and I just got a follow-up call from Clarke wanting to check-in and make certain the vehicle has met my expectations. Thanks to everyone at Jackson Acura for the incredible experience. More

I first met Clarke when I stopped by Jackson Acura on a whim one day. My intent was to start looking for a new/different car as mine was 9 years old and it was just time. Clarke immediately came to help m whim one day. My intent was to start looking for a new/different car as mine was 9 years old and it was just time. Clarke immediately came to help me but not in a pushy way, just was curious what he could do to help. I was up front that I was starting to look - just starting - had owned an Acura in college and liked the brand. I told him I was probably 6-12 months away from purchase. At most dealerships, the sales person would have blown me off like a hot potato. First, my initial price point was not very high and secondly, I was not planning to make a quick decision. Clarke encouraged me to look around, talked to me about what I wanted and was just generally a very likable and helpful guy. He never made me feel like I was wasting his time, never made me feel like he had other/better things to do. I stopped by a few times over the course of maybe a month. During that time, I visited several dealerships around town. I drove other cars at two different dealerships in Roswell (one a well known dealership and luxury brand). Hands down, my experience with Jackson Acura and Clarke were superior to the other dealerships in every respect. Clarke was never pushy and I always felt he was honest with me. He followed up when he said he would, which was really refreshing. He offered to let me take the car home for a "real" test drive in my everyday life. He made that offer on the first car I found on his lot that I liked and I refused..that car sold the next day so the second time he offered, I took him up on it! As it came time to purchase the car, Mike got involved and we negotiated the price. Mike was professional and I think quite fair. Most importantly to me, particularly as a woman doing this solo as my husband stayed home with our son, I never felt like I was being taken advantage of. I felt both Mike and Clarke were being honest every step of the way. I actually have been trying to figure out how to write the owner of Jackson Acura to share my experience but hopefully he will read it here. I ended up purchasing a 2013 RDX with Tech Package and I love it. Great car, luxurious, comfortable...everything and more than I could want or need. As mom to a toddler and two dogs, this car is perfect - small enough to maneuver and feel sporty but big enough for a family road trip. This is a long review so if I could summarize my experience, I'd say I felt they were honest and treated me respectfully and fairly. Personally, I do not think there is much more you can ask for when going through the arduous process of buying a car. I would recommend Jackson Acura without hesitation. If you go, ask for Clarke McDaniel to help you find your next car. More

We purchased a used vehicle from this dealership on 7/05/13 and our experience was very good. We look at vehicles on the used lot but after our salesman Clarke showed us the Acuras he had available, 7/05/13 and our experience was very good. We look at vehicles on the used lot but after our salesman Clarke showed us the Acuras he had available, we knew they were all out of our budget. We had given up and was moving on when Clarke suggested we look at a Nissan Murrano that he been traded-in a few days earlier. The vehicle was in great condition and had all of the features you could want and still a luxurious feel. My wife loved it and it was within our price range so we moved forward with the purchase. Really great experience at this dealer. Although I couldn't afford one of their Acura's, they treated us like any other customer and found a less expensive vehicle that met our needs. Many thanks to Clarke McDaniel for his services. He really went out of the way to help us find a good deal. More

I was a new customer looking for a Certified Pre-Owned Acura 2013 RDX or MDX model. I had specific goals concerning color and packages/options. The dealership was exceptionally clean and fresh throughout, Acura 2013 RDX or MDX model. I had specific goals concerning color and packages/options. The dealership was exceptionally clean and fresh throughout, including service areas. The Salesmen were Jake Mielkey in Used Cars and Patrick McPherson from the New Car side. The couple of vehicles that met my criteria were clean and detailed. The two day negotiations were fair and friendly. I settled on a delicious 2013 white Acura RDX /w Tech Package that had 2025 miles on it. The closing was quick and non-pressured. The checklists were pre-finished during my closing. A familiarization of the vehicles and controls was provided by Jake Mailkey who was friendly and businesslike, making me feel comfortable and relaxed. Jake Mielkey answered followup questions and retuned my calls with the answers almost immmediately. Overall, I score this dealership and salesman as exceptional. Thank you Jake and Patrick. LwR More

My Sister was Looking at a New Acura and went to test drive with my Daughter. I was walking back from the Bathroom and I clearly heard Reza the Manager spewing comments about them. I will never by drive with my Daughter. I was walking back from the Bathroom and I clearly heard Reza the Manager spewing comments about them. I will never by a car off of this dealership. As a Parent of I was absolutely appalled at the comments made by Reza the Sales Manger. I was sicked by him as a person and the Dealership for having some one like that around. Good Luck Mr. Harvey Jackson you are Judged by the Company you keep. More

I went in to look at a used MDX and Arthur greeted me right away. There was no pressure and showed me exactly what I wanted. Since the MDX was just brought in from trade I still purchased as is. Arthur s right away. There was no pressure and showed me exactly what I wanted. Since the MDX was just brought in from trade I still purchased as is. Arthur still made sure the car was detailed and washed too look brand new and all scratches were removed. The service was great and I will definitely go back. More

My wife and I want to thank Mr Jake Mielkey for excellent job he did in selling us Acura RDX 2013.He explained all the deatils of the car and took extra time answering all out question.Overhall he did excell job he did in selling us Acura RDX 2013.He explained all the deatils of the car and took extra time answering all out question.Overhall he did excellent job.We thank Jackson acura for keeping people like Mr Mielkey. More

Arthur was very professional and enthusiastic about the car we purchased. He was knowledgeable about the car and services available and was the reason we came back to Jackson after looking around. The sho car we purchased. He was knowledgeable about the car and services available and was the reason we came back to Jackson after looking around. The showroom anticipates all of your needs and makes any wait very accommodating. I would highly recommend Jackson Acura! AR More