Jackson Acura

Everyone has a bad used car story! This is about the best car buying experience I have had since my first car I bought when I was a teenager. My daughter called me crying this past Christmas Eve that best car buying experience I have had since my first car I bought when I was a teenager. My daughter called me crying this past Christmas Eve that she had been in an accident. My first question was are you okay. Where are you and immediately I was on the way to Fayetteville. Her car was beyond repair and already loaded on the rollback headed to the garage. I got home and had to find another car for her to drive. On the internet, Autotrader was my choice to search looking for a used Honda Accord. After a few minutes of surfing Jackson Acura had the car that fit the bill. Send an e-mail inquiry on availability of this car late on Dec. 24th. December 26th, I a got a call from Clarke McDaniel a used car salesman with Jackson Acura. Within a matter of minutes he answered every question I had about this car even describing the scratch and missing 'H' emblem in the trunk door lock area with a picture to our cell phone. We made a deal over the phone!! I was given a drive out price and then the problems of getting the car from Roswell to Hampton started Clarke went above and beyond to make everything came together and happen. December 28th, my wife and I drove to Jackson Acura. We met with Clarke and saw the car for the 1st time. My wife left and within 45 minutes I had taken a test drive, all paper work done, and was south bound on Ga. 400 coming with this car. Thank you Clarke McDaniel for everything you did for us! Our daughter loves her Honda Accord!! Bob and Lynne Garrett More

I recently purchased a 2010 Acura Tsx (December 19, 2013) and the sales representative Clark MCDaniels was very helpful, friendly, and patient, and listened to me and what I was looking for and what I wante and the sales representative Clark MCDaniels was very helpful, friendly, and patient, and listened to me and what I was looking for and what I wanted to spend. He thoroughly explained all the paperwork I was signing and the financing process although I had my own financing. My car was certified which included additional benefits and Clark McDaniels made sure all that I received all my paperwork showing what the certification included. He made sure I had a full tank of gas, and cleaned the interior,,a car wash, a new set of floor mats and took care of the emission of the car prior to me picking it up. I was taken on a tour in the showroom, parts and service department. Another sales representative Chege Maina thoroughly explained to me the blue tooth, xm radio, and voice linkage in the vehicle until I was comfortable. Mike in the Financing Department was very thorough and efficient in completing the final sale of the car. I loved that Clark McDaniels was never pushy or demanding in me making a decision with the purchase. I am very pleased with the service I received. I would without hesitation return to purchase my next vehicle. I will recommend anyone to this dealership because they go above and beyond for customers. Overall, my experience was the best of any other dealership I have visited. Thank You. More

The facility was very clean and modern and set in a very The facility was very clean and modern and set in a very professional environment. Clarke, my salesman, was fantastic. His salesmanship was a welcom The facility was very clean and modern and set in a very professional environment. Clarke, my salesman, was fantastic. His salesmanship was a welcome relief from the sales tactics used by the salesmen at the other dealerships I'd visited. He allowed me to browse without standing over my shoulder, to test drive without forcing me to decide, and he gave me, what I believed, was his honest opinion about the cars I was looking to purchase. After a short test drive, I narrowed my search down to two cars and I couldn't decide, which one to buy. He gave me the option of an extended test drive, and, if I was serious about the cars, to take one home. I drove a rental there and I was tired, so I declined the offer and decided to go home to think about it, again no strong-armed tactics to buy. With my brother in tow, I returned 3 days later and decided to do an extended test drive on both cars. In doing so, I was able to make my decision a short time afterwards and bought my car that same day. The buying process was painless, as these things go, but because of the friendliness of the staff, I was out the door before I knew it. I am very pleased with my purchase and will visit them again in the future. Thanks to Clarke and Jim for the great buying experience. More

Clark was very helpful in assisting us with the sale of the used vehicle purchase. We will gladly recommend him to anyone in the car market. the used vehicle purchase. We will gladly recommend him to anyone in the car market. More

On our first visit they were very patient with our many questions. No high pressure to buy yet they did an excellent job of describing the various vehicles features. Once we settled on a 2014 MDX the prici questions. No high pressure to buy yet they did an excellent job of describing the various vehicles features. Once we settled on a 2014 MDX the pricing, order process and customer service was outstanding. The showroom and facilities are immaculate and very professional in appearance. I expect we will be Jackson Acura customers again and will highly recommend them to family and friends. More

Jackson Acura did a nice job selling me a used vehicle. Very easy process including trading in my old bucket of bolts. I would recommend them. Very easy process including trading in my old bucket of bolts. I would recommend them. More

The whole dealership bent over backwards to make sure our experience was a positive one. We found the right car at the right price and we would recommend not only the dealership but also the sales team that experience was a positive one. We found the right car at the right price and we would recommend not only the dealership but also the sales team that worked withus. More

My experience with Arthur Melman was great. He was there to explain the vehicle, answer all questions, helped me work the deal and was always very prompt in returning phone calls. He was very easy and plea to explain the vehicle, answer all questions, helped me work the deal and was always very prompt in returning phone calls. He was very easy and pleasant to work with. More

Great buying experience! Very low pressure, and the finance office was a breeze, my wife got exactly what she wanted, and her salesperson Aurther was very helpful and knowledgable even though we didn't finance office was a breeze, my wife got exactly what she wanted, and her salesperson Aurther was very helpful and knowledgable even though we didn't purchase an Acura. I would highly recommend this dealership for purchasing and servicing a vehicle. Thanks Again! More

BEST car buying experience. After driving around 7 BEST car buying experience. After driving around 7 different dealerships, Jackson Acura was the best in customer care, service, and price. Victor S BEST car buying experience. After driving around 7 different dealerships, Jackson Acura was the best in customer care, service, and price. Victor Salerno, my sales representative, was the main reason I chose to take my business to this dealership. He accommodated and explained every detail of the car and made me feel comfortable by allowing me to take my time. Victor really went above and beyond to ensure I was 110% (yes, 110%) satisfied with my car during and after the purchase. Jim was my finance manager. He answered all my questions and worked to make certain all my concerns were addressed. I would recommend them to anyone and everyone because you will be in great hands.They are the ultimate power team. I will definitely be back to purchase my next vehicle from Jackson Acura because this experience has made me a true Acura fan! More