Jackson Acura

Needed an oil change Went in for an oil change & diagnosing seat heater problem . The seat repair turned out too expensive to repair so not done , and just changed oil Went in for an oil change & diagnosing seat heater problem . The seat repair turned out too expensive to repair so not done , and just changed oil More

Ayesha is the best you have! I have had a MDX that I bought from Jackson but this is the best time I got good and prompt service. I was planning to never buy an Acura again but no I have had a MDX that I bought from Jackson but this is the best time I got good and prompt service. I was planning to never buy an Acura again but now I may! More

Reggie was excellent. He moved everything through quickly and did an outstanding job of familiarizing me with my vehicle. I really appreciated Kelly as I was excellent. He moved everything through quickly and did an outstanding job of familiarizing me with my vehicle. I really appreciated Kelly as I had an appointment and she moved the paperwork rapidly in spite of the fact her computer was acting up. More

Great Service! I called informed Sebrina (who was so nice and polite) about the code appearing on my dashboard. She told me they could schedule me on the same day. I I called informed Sebrina (who was so nice and polite) about the code appearing on my dashboard. She told me they could schedule me on the same day. It was convenient and very helpful. Thank you! More

good serivce Satisfactory service! Good environment! Excellent staff! Quick and convenient! I am very satisfied with the service in Jackson Acura and would re Satisfactory service! Good environment! Excellent staff! Quick and convenient! I am very satisfied with the service in Jackson Acura and would recommend it to my friends! More

Great as ever Brittiany is easy to work with and responds immediately. Tell me the last time you said or thought that about a service representative. Still thinking Brittiany is easy to work with and responds immediately. Tell me the last time you said or thought that about a service representative. Still thinking? More

Sales person and Finance Manager were phenomenal I had a wonderful experience there from our sales person, and ESPECIALLY our Finance Manager Kelly she was a delight. However, someone who could have I had a wonderful experience there from our sales person, and ESPECIALLY our Finance Manager Kelly she was a delight. However, someone who could have earned the full 5 stars is the Pre-owned sales Edward or Eddie. He was rude, confrontational and condescending. He should not be in sales or in a management role with that kind of personality. He is lucky our sales guy and the Finance Manager Kelly were so kind to us, and showed us how customer service should be. More

Impromptu service I stopped by on a Saturday to see if they had availability to perform routine service. They did. My brake pads were at the minimum so also replaced th I stopped by on a Saturday to see if they had availability to perform routine service. They did. My brake pads were at the minimum so also replaced those. They resurfaced the rotors as well which is recommended when replacing pads. The service personnel was very pleasant. The waiting area was very inviting and staff were overall very pleasant. Very customer friendly and great ambience while you waited with the various complimentary amenities such as Starbucks coffee/hot cocoa machine, water, sodas, snacks, etc. The complimentary car wash and vacuum was a pleasant surprise as well as. not many dealers do these services anymore. Overall, I had zero expectations and was very satisfied with my visit to the service center. More

Always Great Service! I have two (2) Acura MDXs, and I have them serviced exclusively at Jackson Acura. My Service Consultant (Brittany abyss) is always a pleasure to work I have two (2) Acura MDXs, and I have them serviced exclusively at Jackson Acura. My Service Consultant (Brittany abyss) is always a pleasure to work with. Great value...customer focused team... More

Great Service Had breaks repaired on my 2004 TL, Nick was great to work with...he’s thourough, responsive and doesn’t do excessive suggestive selling. Repairs were Had breaks repaired on my 2004 TL, Nick was great to work with...he’s thourough, responsive and doesn’t do excessive suggestive selling. Repairs were done as expected and on schedule. More