Back

Jackson Acura - Service Center

Roswell, GA

4.8
5,038 Reviews

5,038 Reviews of Jackson Acura - Service Center

Sort by
May 19, 2025

I always try to work with Yvonne, she is thorough and reasonable and never tries to "scare " me into any service. More

by embee62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

Sabri is great for service. Sergei is great for selling cars. The rest of the dealer is awful More

by marcadelson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
1.0
This rating includes all reviews, with more weight given to recent reviews.
Harvey Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

Jackson Acura does a great job servicing my vehicle. I usually take my work computer and do some work while waiting for my service to be done. They have great little work spaces, coffee, and some snacks More

by strickrh99
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

We had a great experience at Jackson Acura with the team, the cars, & the transparency. Would definitely recommend! More

by HUMPHREYNATALIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Service was very professional and timely. Yvonne always explains recommendations from the service department in great detail More

by kms
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Professional, right on schedule Professional, right on schedule (car stayed in service exactly how long the estimate was), detailed More

by icturc
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Covino
May 16, 2025

Service advisor was rude. Service advisor refused to solve problem with front camera on my 2019 RDX. He said "that is the way it is supposed to be". I left 2 voice messages More

by larryp.kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Covino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Manager
May 16, 2025 -

Jackson Acura responded

We explained to the client that the camera is mounted on the grill that way and cannot be adjusted, we are more than happy to double check with another vehicle, but we did not have another 2019 RDX advance to compare it with. The Service Manager Rodney Jones would be happy to speak with him anytime about this issue at any time.

May 14, 2025

Very easy to schedule the service. Told me everything that needed to be done and got the car back when they said they would. More

by chadlanier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

All good on the visit! Nick and the team did a fine job. Thanks again More

by twachter2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Easy to make an appointment fast service and reasonable price for the service I got More

by cdbrowning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...