Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jackson Acura
Roswell, GA
7,474 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle.
An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,474 service reviews
June 21, 2026
Outstanding service! I scheduled an appointment for an oil change, tire rotation, and an all system check. I was in and out in approximately 90 minutes. Just as promised. I scheduled an appointment for an oil change, tire rotation, and an all system check. I was in and out in approximately 90 minutes. Just as promised. More
by kimnrow
June 20, 2026
Received outstanding customer service from Nick and team. I keep coming back because of the outstanding customer service, attention to detail and the team's willingness to hear my concerns regarding my car a I keep coming back because of the outstanding customer service, attention to detail and the team's willingness to hear my concerns regarding my car and they always go above and beyond to resolve the issue quickly. More
by tcrisp2107
Employees Worked With
June 19, 2026
I always receive top tier service from Nick and Team. They are knowledgeable, polite, detail oriented which is why I keep coming back. Thank you Nick and team for always going above and beyond to satisfy They are knowledgeable, polite, detail oriented which is why I keep coming back. Thank you Nick and team for always going above and beyond to satisfy your customers, truly grateful for the service you provide. More
by tcrisp2107
Verified CustomerJune 19, 2026
I always receive top tier service from Nick and Team. They are knowledgeable, polite, detail oriented which is why I keep coming back. Thank you Nick and team for always going above and beyond to satisfy They are knowledgeable, polite, detail oriented which is why I keep coming back. Thank you Nick and team for always going above and beyond to satisfy your customers, truly grateful for the service you provide. More
by tcrisp2107
June 19, 2026
We just got our 5th Acura MDX at Jackson Acura. Always a pleasure to work with Mike and Reggie. Reggie is a true professional, and knows how to work with customers. Great dealership and service dep Always a pleasure to work with Mike and Reggie. Reggie is a true professional, and knows how to work with customers. Great dealership and service dept. More
by JR
June 19, 2026
Rodney Jones greeted me and explained everything that would be happening in reference to the recall on my vehicle. Due to the expected wait time, he offered me a loaner vehicle. He texted me when the wor would be happening in reference to the recall on my vehicle. Due to the expected wait time, he offered me a loaner vehicle. He texted me when the work was completed. Totally professional experience. More
by Ayers1287
Employees Worked With
June 18, 2026
Hello- I had a 8 am appointment with service yesterday. Very unhappy. No one greeted me when I walked in the door. I stood around looking lost. Very uncomfortable. Then the service tech asked me if I want Very unhappy. No one greeted me when I walked in the door. I stood around looking lost. Very uncomfortable. Then the service tech asked me if I wanted a machine wash on my new 2026 MDX. No thank. You! I expected more. More
by ronda.washington
Employees Worked With
Don’t remember his name or hers
June 18, 2026
Yvonne is great to work with. I would definitely consider buying another Acura from Jackson Acura. I would definitely consider buying another Acura from Jackson Acura. More
by Kay Esco
June 18, 2026
Mr Russell and her team always provide the best service, which is why I travel the 30 plus miles there when I can bring my car to closer dealers but choose Jackson Acura which is why I travel the 30 plus miles there when I can bring my car to closer dealers but choose Jackson Acura More
by fkwallace2
