Jackson Acura - Service Center

I have been using this dealership for 6 years. Service has always been outstanding! Keep up the good work! Service has always been outstanding! Keep up the good work! More

Yvonne went above and beyond to get my issues addressed promptly and thoroughly! You should give her a raise!!! promptly and thoroughly! You should give her a raise!!! More

I am totally happy with the service and how they handled . Fast, fair and affordable . Fast, fair and affordable More

Yvonne Russell was great to work with. She was positive, energetic, and provided outstanding customer service. She was positive, energetic, and provided outstanding customer service. More

I have been going to this dealership for over 20 years and it pains me to write this review. I have bought 6 cars and always service my car here. I don’t want to slam them because I don’t think it would and it pains me to write this review. I have bought 6 cars and always service my car here. I don’t want to slam them because I don’t think it would be that hard to get them back to the days when service was a lot better. You can’t make an appointment anymore! Oil changes take 2 to 2.5 hours. A small air leak takes 2 hours come on man! When I made appointments things were quick, people would make Starbucks runs and you would be out of there. But unfortunately I think those days are over. I told Patrick M before he went to BMW that I would stay until things changed for the worse. Well I am unfortunately at that point. It’s been a great run and I appreciate the good ole days. I hope Jackson can get back to those times. I have referred a lot of people there and I hope their experiences improve. More

Your people take to long to answer the service phone i waited 5 minutes for someone to answer the phone waited 5 minutes for someone to answer the phone More

I appreciate her willingness to work with us to get our warranty handled in a timely manner. warranty handled in a timely manner. More

Prompt, on time and professional. The wheel fixer did an awesome job can’t tell where the dances was The wheel fixer did an awesome job can’t tell where the dances was More

The service experience was excellent from the Service Greeter to the Service Advisor to the quality of work by the Technician. Greeter to the Service Advisor to the quality of work by the Technician. More

Smooth, professional, timely care for me & my Acura from the minute I arrived! Sabri is the best at listening to my concerns & fixing the car. He's a great communicator keeping me posted on the progress all the minute I arrived! Sabri is the best at listening to my concerns & fixing the car. He's a great communicator keeping me posted on the progress all along the way. He's an asset to Jackson Acura. Thank you! More