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Jackson Acura - Service Center

Roswell, GA

4.7
5,056 Reviews

5,056 Reviews of Jackson Acura - Service Center

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November 19, 2021

It's always so easy to make a service appointment at Jackson Acura! The process is extremely smooth from scheduling on the app to picking up your vehicle. Yvonne is always friendly, professional and tho More

by M5CURTIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

November 19, 2021

Service is always top-notch. Came in with a dented rim and left with what appeared to be a new rim. They take great care of my car. More

by ASTURBAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

November 19, 2021

Very professional and courteous. The service advisor listened intently and the service was performed perfectly. I trust them with my vehicles. More

by Edward James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 18, 2021

Technician that welcomed me into the office was very professional. Offices welcoming the client in are a little cold. Men’s bathroom could use a good deep cleaning. New mop heads when mopping. More

by Nextgenholo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

November 17, 2021

Excellent customer service . I came without an appointment and was helped . Car was ready at promised time . Clean facility More

by gtalreja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Nov 22, 2021 -

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 17, 2021

First time there. Nick Covino was very helpful and courteous. The car delivery service was impressive! More

by kellyland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Nick was able to help, and we hope to see you again!

November 17, 2021

It is always easy to make an appointment at Jackson Acura. Once at the shop they are quick, courteous and thorough. The Service Advisors are knowledgeable and keep customers informed throughout the pro More

by Jbrry1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Nov 22, 2021 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 16, 2021

Over all good. Vehicle picked up as part of valet service and dropped back at home. The oils and filters were changed and tires were rotated as part of a typical service. The multipoint inspection doesn't ha More

by rdahagam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Nov 22, 2021 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with the team, and we look forward to working with you again.

November 16, 2021

Another great job by the Jackson Acura service team. Thanks for the speedy service once again! More

by bdeshong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Nov 22, 2021 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy

November 14, 2021

Good dealership, good people, Lyft service paid for by the dealership, service done on time. More

by Chrisdoran848
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Nov 22, 2021 -

Jackson Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jackson Acura.

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