Jackson Acura - Service Center

Yvonne took great care of us. This was our first visit for having my car serviced. She explained the process, pointed out the layout of the waiting area and was very helpful. for having my car serviced. She explained the process, pointed out the layout of the waiting area and was very helpful. More

Performed a reallignment of my tires per my purchase agreement. Did it in about an hour while a waited in a nice facility and completed some work with my computer. agreement. Did it in about an hour while a waited in a nice facility and completed some work with my computer. More

They made the service easy with pickup and drop offs to my house. Liked the photos of the areas that need servicing. Service was completely in a timely manner. my house. Liked the photos of the areas that need servicing. Service was completely in a timely manner. More

Kendall was busy with another customer when I first arrived and I was greeted by another person. As soon as Kendall was free he took care of my regular service and helped solve a noise that was coming arrived and I was greeted by another person. As soon as Kendall was free he took care of my regular service and helped solve a noise that was coming from under the engine. More

Always a great experience from start to finish at Jackson Acura! Such an easy process with each service appointment. We will never choose to go anywhere else! Acura! Such an easy process with each service appointment. We will never choose to go anywhere else! More

Service was prompt and Nick was a pleasure to work with as usual. Only problem was that I couldn't get my new set of tires since the inventory was incorrect and not available. I'll need to make a return as usual. Only problem was that I couldn't get my new set of tires since the inventory was incorrect and not available. I'll need to make a return visit. More

Excellent service from Nick, as always. He is an excellent service professional and an asset to your business. I am completing this for Nick but find your 25- word minimum annoying, unreasonable an excellent service professional and an asset to your business. I am completing this for Nick but find your 25- word minimum annoying, unreasonable and unnecessary. I won’t fill out another survey unless you remove it. More

Nick Covino is a true professional- friendly and makes sure work is done right and on time. The best! Service process is easy and facility is always clean and comfortable sure work is done right and on time. The best! Service process is easy and facility is always clean and comfortable More

I waited 2.5 hours for an oil change, and I had an appointment. Then my advisor couldn’t find my car because they parked it and dropped the key, rather than driving it back around since I was waiting. appointment. Then my advisor couldn’t find my car because they parked it and dropped the key, rather than driving it back around since I was waiting. This was my first service and I’m less than impressed with the experience. My advisor, Nicole, however, was very nice. Explained everything well and was very apologetic for the long wait and inconvenience. I will give them another shot only because of her. More

Had my vehicle in for regular maintenance. Jackson service team did a great job. I've been going to Jackson Acura for the last 15 years and the service team is wonderful and the staff are very knowled service team did a great job. I've been going to Jackson Acura for the last 15 years and the service team is wonderful and the staff are very knowledgeable. More