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Jackson Acura - Service Center

Roswell, GA

4.8
5,043 Reviews

5,043 Reviews of Jackson Acura - Service Center

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March 02, 2021

Great service but I would not leave another review from a review sight that makes yo come up with 25 words, that is ridiculous and an imposition. More

by Diana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Mar 04, 2021 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

March 02, 2021

Cameron did an excellent job of reviewing what needed to be done with my car. He also provided a lyft, so that I could go home vs wait at the service center. Once done my car was delivered and it appeared More

by CSCHUELER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Mar 04, 2021 -

Jackson Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Jackson Acura. Please don't hesitate to reach out if you need anything else.

March 02, 2021

Service Advisor Nick Covino is a great person to work with. I feel as if he treats me fairly for what service needs to be done at the time and the price. More

by kjhoward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Jackson Acura responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

March 01, 2021

Another great appointment with your service department! I had to visit another dealership while I was out of town and the service was so very disappointing. Nobody beats Jackson Acura!!!! More

by lconne3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 01, 2021

Yvonne and the Jackson Acura service team got me in and out promptly on a Saturday morning, so I didn’t have to spend precious weekend hours waiting on my vehicle. Thanks again! More

by NMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 28, 2021

Came in for a service during my lunch break. Everything was handled fairly easy and very quick. I will be coming back in the future for service. More

by sandy27
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Mar 01, 2021 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

February 28, 2021

Kendall was wonderful. He listened to what I wanted to be done to my car and he made sure it was done. I appreciate him and his helpfulness. More

by Billykid78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Mar 01, 2021 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

February 28, 2021

Kendall was great to work with. All the maintenance and repairs were explained well. I have my car back and it is running great. Thanks! More

by Acura139
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Mar 01, 2021 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us!

February 28, 2021

My service advisor Kendall as always was very pleasant n helpful to work with. He made all the additional repairs simple to understand and advised on which were more important to do. More

by Godawgs76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Mar 01, 2021 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know.

February 28, 2021

Cameron provided us with great customer service and took us in right away.. although, we missed our warranty period he offered us pretty competitive price. More

by agruchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Mar 01, 2021 -

Jackson Acura responded

Thank you for leaving this positive review for Cameron!

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