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Jackson Acura - Service Center

Roswell, GA

4.7
5,057 Reviews

5,057 Reviews of Jackson Acura - Service Center

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January 30, 2021

Fast service for a warranty repair. Nice clean car at the end. Will be back for all my services from here on out. Good job! More

by bowla800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
Feb 02, 2021 -

Jackson Acura responded

Thank you for this 5-star review!

January 30, 2021

Nick was very helpful, and explained everything. I appreciate him wearing a mask during these crazy times.. Theo we car Allowed me to get back to the office and mot sit at the dealership More

by banksq23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 30, 2021

It was a pleasure working with Nick. He kept me informed of progress related to the service, and was complete in his explanations of any findings. More

by TMCMULLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Jackson Acura responded

Hello, thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Nick was able to help, and we hope to see you again!

January 30, 2021

My service experience was professional and exceptional. I was taken on time and the service rep, Nick explained all that they would be doing during my visit. The waiting area was great so that I could work w More

by emmieg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Jackson Acura responded

Hello, we are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 29, 2021

Nick is always available to make sure our Acura and Honda stay in tip top shape. Wouldn’t go anywhere else. Nick is great yes More

by dianacorbin01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden, Kendall Parks, Nicole Macias
Feb 02, 2021 -

Jackson Acura responded

Hello, thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Nick was able to help, and we hope to see you again!

January 29, 2021

Very responsive and answered all my questions. Cameron was quick to see to my needs and made sure I was completely satisfied. Even though it was costly, I thoroughly understand the why. More

by ejhelvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Feb 02, 2021 -

Jackson Acura responded

Hello, we are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 29, 2021

Service, as always, was excellent! Yvonne and Cameron always make sure to keep me updated on the status of my vehicle and ensure everything moves along efficiently. They make it feel personal vs strictl More

by taztenpin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
Feb 02, 2021 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

January 29, 2021

Nick Covino is the best Service Professional I have encountered in my 74 years. Nick is polite, courteous, professional, and keeps his word. He keeps me updated about what service my car needs. If the More

by JMO46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Jackson Acura responded

Jerry, we appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

January 28, 2021

Jackson Acura always does excellent work. Yvonne goes above and beyond. Her level of knowledge and professionalism makes this Acura service department second to none. More

by dsb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Jackson Acura responded

Thank you for this 5-star review!

January 28, 2021

Kendall in the Service Dept is an outstanding Service Advisor. He was diligent and knowledgeable. I felt he cared about my concerns and the safety of my vehicle. Thank you Kendall! You’re the best! More

by Theresa K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Jan 29, 2021 -

Jackson Acura responded

Theresa, thank you for your business and this review. We're happy to hear Kendall was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

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