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Jackson Acura - Service Center

Roswell, GA

4.8
5,064 Reviews

5,064 Reviews of Jackson Acura - Service Center

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October 10, 2020

Service was fast and they worked to meet my needs. Were nice to have the car dropped off after it was towed there to have work preformed. Not to help future customers. When they need to be towed with More

by rickg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Jackson Acura responded

Thank you, Rick, for leaving this 5-star review for our service department!

October 08, 2020

Been a customer from day one, bought three cars from you, never once been disappointed, great cars, great service, great people, Nick Covino is my service rep, the best one I ever had! More

by RAFFSANZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear Nick is always able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 08, 2020

As usual, excellent and efficient service from Nick at Jackson Acura. I have been using them for MDX and RLX Service since they opened many years ago. Never disappointed. More

by tlnewhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Jackson Acura responded

Thanks for sharing your thoughts about your experience with Jackson Acura. We appreciate your business and hope to see you again soon!

October 08, 2020

Though Jackson Acura's service costs a little more than the neighborhood auto repair shop, they are very knowledgeable and thorough. I am confident the service and repair work will be done right. Kendall More

by bballnut52951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Oct 08, 2020 -

Jackson Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Kendall here at Jackson Acura.

October 08, 2020

I recently visited for routine maintenance. They found a nail in the sidewall of my tire and had to call another dealership to find a matching tire. Yvonne was awesome as she always is! More

by dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Jackson Acura responded

Dave, thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne and the team were able to help, and we hope to see you again!

October 07, 2020

Always friendly and thorough service at Jackson Acura. I continue to go there for routine maintenance on my 2016 RDX. Was clean and felt safe. More

by dray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Jackson Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Jackson Acura. Please don't hesitate to reach out if you need anything else.

October 07, 2020

My husband normally brings my car for service, so this was my first experience. I was amazed at the courtesy and professionalism shown by everyone More

by Elaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Jackson Acura responded

Thank you for the kind words, Elaine, for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 07, 2020

Nick did a great job, he met me with a courteous smile, got my car in for service very quickly and I was back out the door in short order. Very efficient and friendly service. More

by JOHN.GRIMSLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Jackson Acura responded

Thank you, John! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jackson Acura.

October 06, 2020

Very professional and vustomer driven staff, clear communication and fi ish work on time and as promised. Absolutely the best customer service every visit! Thank you! More

by ilazawaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Jackson Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We will share your comments with our service team. Thank you again!

October 06, 2020

Great Service Department. Everyone is friendly, efficient and helpful. Service did not take long and I was on my way. Highly recommended and I will be back. Yvonne is the best. More

by CN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Jackson Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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