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Jackson Acura - Service Center

Roswell, GA

4.8
5,065 Reviews

5,065 Reviews of Jackson Acura - Service Center

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August 29, 2020

Yvonne was amazing. I took my newly purchased 2017 MDX is not knowing why the intermittent wipers weren’t working and the LKAS housing would not stay clipped on. She knew exactly what I was talking and had More

by candace bush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2020 -

Jackson Acura responded

Candice, We appreciate your business and Yvonne and our team looks forward to serving you again soon!

August 28, 2020

Yvonne is always great and takes great care of my needs! This location is thirty miles from my house but I prefer them over a closer location. More

by artis_thomas0226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2020 -

Jackson Acura responded

Hello, Thanks for sharing your thoughts about your experience working with Yvonne here at Jackson Acura. We appreciate your business and hope to see you again soon!

August 28, 2020

Wonderful dealership. Nice people. Clean facility. Service was fast and simple. My advisor practice social distancing with me and made sure I felt safe and comfortable. More

by Godawgs76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Aug 28, 2020 -

Jackson Acura responded

Thank you for leaving this 5-star review for our service department!

August 27, 2020

Won’t take my Acura anywhere else for service! I appreciate the ease of online scheduling, being greeted promptly when I arrive, professional staff and nice waiting area. I always leave feeling like More

by SLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Jackson Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 27, 2020

The dealership was very clean and had friendly people. K. Parks provided great service. The service on my vehicle was done on time like they suggested. More

by fspivey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Aug 27, 2020 -

Jackson Acura responded

Thank you for leaving this 5-star review for Kendall and our service department!

August 27, 2020

The dealership is very clean and everyone is was helpful. Kendall did a great job on servicing my vehicle. Jackson Acura is definitely my new home store. More

by Dbrown66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Aug 27, 2020 -

Jackson Acura responded

Hello, Thank you for your very kind review regarding your recent experience working with Kendall. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jackson Acura.

August 27, 2020

Service advisor, Pat, was very courteous as always. Pointed out items which required attention and their level of urgency. He is awesome. The young man who first greeted me when I arrived was prompt an More

by jmsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Crossen
Aug 28, 2020 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review for Pat!

August 27, 2020

Only worked with Yvonne and had a great experience She Only worked with Yvonne and had a great experience She called when the car arrived, during the service explained clearly what has been found and the More

by NL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Jackson Acura responded

Thank you for leaving Yvonne this 5-star review!

August 27, 2020

Brought my MDX to Jackson to have oil changed and was greeted promptly and courteously. I briefly met with Yvonne, the service advisor, she took some information and told me my car would be ready within More

by Bshaver68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Jackson Acura responded

Thank you so much for your excellent review and kind words for Yvonne and the service team! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Jackson Acura. Please don't hesitate to reach out if you need anything else.

August 27, 2020

Yvonne was very helpful and took care of my service request and delivering my RDX as promised and on time. Very good experience as always More

by astruletz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear that Yvonne and the team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

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