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Jackson Acura - Service Center

Roswell, GA

4.7
5,081 Reviews

5,081 Reviews of Jackson Acura - Service Center

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July 24, 2020

I was really happy with the service and attention to my needs and the care of my car, and I will definitely recommend my experience to my friends More

by DJ ZYGG
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2020 -

Jackson Acura responded

Thank you for leaving this positive review!

July 24, 2020

The service department is the best! They are super helpful and friendly. My service advisor, Yvonne Russell, is awesome in helping me understand all the many ways my 2008 TL needs maintenance! More

by Bob
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Jackson Acura responded

Bob, thank you for leaving this 5-star review for Yvonne!

July 24, 2020

Terrific service. Always baby my MDX and I don’t have to worry about trying to oversell me on something I don’t need. Thanks Jackson! More

by ste7endm
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Jackson Acura responded

Thank you for this 5-star review!

July 24, 2020

We have two Acuras and switched my service from a local Acura Dealer near my house to Jackson Acura three years ago and wish I made that move a lot earlier. Nick has been my Service Advisor and he is a R More

by Two Acuras
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review for Nick!

July 23, 2020

Kendall took good care of my needs. Service was done quickly and I was on my way. Safety precautions for COVID were in affect. I recommend the dealership! More

by RANDREWGARNER
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Jul 24, 2020 -

Jackson Acura responded

Thank you for leaving this 5-star review for Kendall!

July 22, 2020

I am always happy with going to Jackson Acura for my service they don’t try to sell me things I don’t need and always take great care of my car and always have great prices More

by ste7endm
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2020 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review!

July 22, 2020

Excellent service. Efficient and cost effective. Would recommend to friends and family for them to use. Informed me every step of the process in caring for my car. More

by JAN.MCALLISTER
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2020 -

Jackson Acura responded

Thank you, Jan, for leaving this 5-star review!

July 22, 2020

Finished service in timely manner. I was under the impression that the car would be washed and vacuum . It could be my mistake . The service writer was very thorough. More

by JMASKOL
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2020 -

Jackson Acura responded

Thank you for leaving this positive review!

July 21, 2020

Always get my car serviced here. Recent service had to make 2 trips due to missing part. I feel like I was charged more due to labor charges. More

by brittbroom
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2020 -

Jackson Acura responded

Thank you for leaving this positive review!

July 21, 2020

Had to come back for a job that was not done correctly the first time. Service manager would not call me back after telling them of the poor service work done on my car More

by No Jackson
Recommend Dealer
No
Employees Worked With
Pat Crossen
Aug 06, 2020 -

Jackson Acura responded

I'd like to apologize for your less than satisfactory visit to our service department. We strive to give every customer an extraordinary experience and I'm sorry you did not receive this.

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