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Jackson Acura - Service Center

Roswell, GA

4.7
5,081 Reviews

5,081 Reviews of Jackson Acura - Service Center

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July 16, 2020

Great and quick service. Wait time 45 minutes. WiFi available for work. Staff was cleaning and disinfecting available amenities such as coffee. Received car back with tires rotated, oil changed and air More

by christianlessman
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Jackson Acura responded

Thank you, Christian, for leaving this 5-star review for our service department!

July 16, 2020

Great place maintain your car I wouldn’t take my Acura anywhere else for maintenance! And Nick is the best. He is very professional and goes over everything in detail. More

by cool5659
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Jackson Acura responded

Thank you for this 5-star review!

July 15, 2020

Came in for an oil change and tire rotation, and was told I needed two new tires and that it didn’t make sense to rotate until I had the new tires on. Now I’ll need to find the time to get them rotated elsew More

by MELISSANICHOLSON26
Recommend Dealer
No
Employees Worked With
Pat Crossen
Jul 15, 2020 -

Jackson Acura responded

Melissa, after speaking with your service advisor I was informed that you actually did not need a rotation --our technicians moved the best two tires to the rear. This also actually saved you $20! If there is anything else we can do for you, please let us know!

July 15, 2020

Kendall very kind and very helpful! I would always request him . Everyone at Jackson is always very friendly and knowledgeable . Pat Crossen also very good. More

by 1dananess
Recommend Dealer
Yes
Employees Worked With
Pat Crossen, Kendall Parks
Jul 15, 2020 -

Jackson Acura responded

Thank you for this 5-star review!

July 15, 2020

This is a well run dealership that keeps earning my business. Service was complete and my car was ready when promised. They haven’t disappointed. More

by dmzimm
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Jul 20, 2020 -

Jackson Acura responded

Thank you for leaving this 5-star review for our service department!

July 15, 2020

Everyone I dealt with was friendly and efficient. Service was performed in a timely manner even though I stopped in without an appointment. I will definitely be back for my next service. More

by rbnavarre
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2020

Yvonne Russell was my Service Consultant and she was terrific. She explained my service needs thoroughly. Will definitely continue to have my Acura RDX serviced at Jackson Acura.😊 More

by neilfletch
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2020 -

Jackson Acura responded

Thank you for leaving this 5-star review for Yvonne!

July 15, 2020

The Service Department along with dealing directly with Nick Covino who is the Service Advisor is always helpful and sincere in making sure that the car issues are addressed and taken care of so that the S More

by canary0718
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2020 -

Jackson Acura responded

Than you for taking the time to leave this 5-star review for Nick!

July 15, 2020

Jackson Acura and my advisor Nick did a great job of replacing my dead battery and checking out my car. Really appreciate the professionalism and the free car wash/vacuum. More

by scott@eyeconmktg
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2020 -

Jackson Acura responded

Thank you, Scott, for leaving this 5-star review for Nick!

July 15, 2020

Great service. Super convenient. I was able to make an appointment online for a warranty issue within less than 24 hours of the appointment time. The service mechanic was able to pin More

by jshoop259
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2020 -

Jackson Acura responded

Thank you for leaving this 5-star review!

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