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Jackson Acura - Service Center

Roswell, GA

4.8
5,072 Reviews

5,072 Reviews of Jackson Acura - Service Center

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November 30, 2019

Awesome Service all the time Service for oil change and tire rotation was done within timeframe stated. Everything was explained clearly making it a quick and easy process for me. More

by japanlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimbol Jardin
Dec 03, 2019 -

Jackson Acura responded

Thank you for this 5-star review!

November 30, 2019

Great service!!! I had a dead battery and he was on top of it. I was in and out in 45 mins as he promised. He was very courteous and ensured I received a great service More

by japanlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimbol Jardin
Dec 03, 2019 -

Jackson Acura responded

Thank you for leaving Jim this 5-star review!

November 30, 2019

Car battery would not hold a charge It was determined that keyless entry module was faulty. When I was told car was ready for pickup my key had not been programmed. that evening my car w More

by Laurenkd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimbol Jardin
Dec 12, 2019 -

Jackson Acura responded

I am terribly sorry for your recent experience with our service department. Please let me know what we can do to make this right and maintain our customer relationship. Please contact me directly at 678-259-9462.

November 30, 2019

I would like to commend Jacksonville Acura service center. I drive a little further to get to them but I've always had a great customer service so I never mind going all the way to Jackson Acura for m More

by huseyn12311
Recommend Dealer
Yes
Employees Worked With
Jimbol Jardin
Dec 03, 2019 -

Jackson Acura responded

Thank you for this 5-star review for our service department!

November 30, 2019

Great experience I had a fantastic experience at Jackson Acura. Everyone I worked with was very pleasant and helpful. My car was serviced within a reasonable time and More

by Kyle618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimbol Jardin
Dec 03, 2019 -

Jackson Acura responded

Thank you for leaving this 5-star review!

November 30, 2019

Always a good experience at Jackson Acura. The customer lounge is well equipped with work sites, snacks and beverages. The maintenance service is quick but thorough and reaso More

by D M Silver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Jackson Acura responded

Thank you for leaving Nick this wonderful 5-star review!

November 30, 2019

Met expectations Service for oil change and tire rotation was done within timeframe stated. Everything was explained clearly making it a quick and easy process for me. More

by amyc789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Jackson Acura responded

Thank you for leaving this positive review for our service department!

November 30, 2019

Great service & friendly support! Nick serviced my car & explained to me clearly what need to be done! He did a great job 👍 The people at the service center were friendly . Thanks🙏 More

by Santhi S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review for Nick!

November 29, 2019

Excellent Customer Service from Jim! I came in because I had just bought a 2016 Acura ILX and wanted to make sure the vehicle was in good condition. I looked up a lot of places but this l More

by Ajhané Hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimbol Jardin
Dec 03, 2019 -

Jackson Acura responded

Thank you for taking the time to leave Jim this wonderful review!

November 29, 2019

Very good service I had a damaged side mirror replaced on my 2020 RDX the other day at Jackson Acura. The job was done promptly and was well done. More

by Mits Ogawa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimbol Jardin
Dec 03, 2019 -

Jackson Acura responded

Thank you for this 5-star review!

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