5,072 Reviews of Jackson Acura - Service Center
Very satisfied with quality of service Brittany was very helpful explaining what needs to be done. Work was completed in a timely manner. She made sure that prices were reasonable. We reall Brittany was very helpful explaining what needs to be done. Work was completed in a timely manner. She made sure that prices were reasonable. We really appreciate her help. More
Awesome Service Place Last week I went to this place service my MDX Their receiving was good and have taken care very nicely. Really appreciate their service and I recomm Last week I went to this place service my MDX Their receiving was good and have taken care very nicely. Really appreciate their service and I recommend this place. More
I am satisfied with the awesome customer service that I received from the knowledgeable and courteous staff members. It is always a pleasure to have my car serviced at Jackson Acura. received from the knowledgeable and courteous staff members. It is always a pleasure to have my car serviced at Jackson Acura. More
Excellent Customer Service Everyone that we dealt with, from the scheduler to the service writer, was very professional and courteous. They let us know an accurate timeline, wh Everyone that we dealt with, from the scheduler to the service writer, was very professional and courteous. They let us know an accurate timeline, which was much appreciated. More
Great Service We waited on our car to be serviced. It was completed in a very short time. As always, the car was washed when it was completed. Nick is always hel We waited on our car to be serviced. It was completed in a very short time. As always, the car was washed when it was completed. Nick is always helpful and straightforward with the work that is needed. More
Outstanding, as Usual As always, Jackson Acura had me out and on my way in but much more than one hour. Nick Covino and the team always do a super job. Great dealership! As always, Jackson Acura had me out and on my way in but much more than one hour. Nick Covino and the team always do a super job. Great dealership! More
Dead Battery Usually I work with Brittiany, but Brittiany was out for her birthday, so I had the opportunity or should I say the pleasure of working with Yvonne! S Usually I work with Brittiany, but Brittiany was out for her birthday, so I had the opportunity or should I say the pleasure of working with Yvonne! She is just the sweet as Brittiany and extremely professional. I had my battery replaced in October, however, it randomly died 30 days later. Their batteries are under warranty, so my battery was replaced, my car was washed and I was out the door. More
Pat is new and manager is not workable I came to the dealership for oil change they said my headlight needs to be changed and I said Yes. they asked me to leave the car for 2 days. I said I I came to the dealership for oil change they said my headlight needs to be changed and I said Yes. they asked me to leave the car for 2 days. I said I need a loner and they said no. After some struggle, the gave a loner. 2nd issue - I showed COSTCO coupon for the service and they said "Costco Coupon" are not accepted since it is supposed to be once in a life time coupon. I called Costco and they are not happy with this approach as well. They are escalating this thru HONDA network. All in all, PAT is OK and Manager is worst. More
great service Quick, reliable service and personable people. I was so happy that they even helped synced my phone so I could play my music again in the car!! Quick, reliable service and personable people. I was so happy that they even helped synced my phone so I could play my music again in the car!! More
Superb Service It was the vehicles first service. Brittany was introduced to me when I bought the car and helped get the service done very efficiently, but very frie It was the vehicles first service. Brittany was introduced to me when I bought the car and helped get the service done very efficiently, but very friendly too. I had a couple of questions about some of the car functions and keys and Brittany was knowledgable and helped to get to grips with them. It is a pleasure to go and sit in the cafe area and watch your car being attended too. Thank you! More