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Jackson Acura - Service Center

Roswell, GA

4.7
5,043 Reviews

5,043 Reviews of Jackson Acura - Service Center

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October 30, 2019

Not fixed My vehicle was making some vibration and noice and I drop the vehicle at JA to fix it. They gave me back in same condition as saying it fixed. It’s to More

by sp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimbol Jardin
Nov 01, 2019 -

Jackson Acura responded

If you would like to bring your vehicle back to our service department, we'd be happy to take another look.

Nov 21, 2019 -

sp responded

Issues was resolved and thanks for all your hard work

Nov 21, 2019 -

Jackson Acura responded

Our pleasure, thank you!

October 30, 2019

Excellent service and thanks to JIM Excellent service and special thanks to JIM on his customer service skills. It would have been great if you guys have done vacuum the car once. More

by Ram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimbol Jardin
Oct 31, 2019 -

Jackson Acura responded

Thank you for leaving Jim this positive review!

October 30, 2019

Great Service experience Brittany was amazing. She was very friendly and made servicing our Acura as painless as possible. I will always come to Jackson acura just because she More

by Acura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Oct 31, 2019 -

Jackson Acura responded

Thank you for leaving this 5-star review for Brittiany!

October 30, 2019

Excellent service ! The thing I love the most about working with Jackson Acura’s Service department is the predictability and ease of having my car serviced. It’s alwa More

by WENDYLOWENTHAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2019 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review for our service department!

October 30, 2019

Quick and given a loaner They always do a good job getting me in and out and have a loaner available. The service is fast when I have time to stay. More

by ddevigne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2019 -

Jackson Acura responded

Thank you for this 5-star review!

October 29, 2019

Brittany is awesome! Brittany is very personable and keeps you updated with your vehicle. She’s a pleasure to work with! I wouldn’t take my car anywhere More

by sharmanethomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Oct 29, 2019 -

Jackson Acura responded

Thank you for leaving Brittiany this 5-star review!

October 29, 2019

Always Great! I always have a great customer service experience at Jackson. Brittiany is amazing and provides excellent client care. The customer service waiting ar More

by tbuzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Oct 30, 2019 -

Jackson Acura responded

Thank you for leaving this positive review for Brittiany!

October 29, 2019

Always outstanding service. Everyone at this dealership are top notch. Waiting area was clean and comfortable. Drove into service bay and someone greets you right away. Everyo More

by redcars88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Oct 30, 2019 -

Jackson Acura responded

Thank you for this 5-star review!

October 29, 2019

Great Service! I always take my SUV to Jackson Acura for all its service needs. I recently took it for a B1 service. Jim Jardin was able to break down all the necess More

by metakris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimbol Jardin
Oct 30, 2019 -

Jackson Acura responded

Thank you for leaving this 5-star review for Jim!

October 26, 2019

Excellent service Brittany was excellent!! She exceeded my expectations. She walked me through the process and follow though. I cannot say enough good things about h More

by keefer.smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Oct 28, 2019 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review!

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