Jackson Acura - Service Center

Always great experience I had great service experience at Jackson few times so far. Staff is very helpful and very pleasant to work with, service is fast and reliable. I had great service experience at Jackson few times so far. Staff is very helpful and very pleasant to work with, service is fast and reliable. More

Quick,efficient service Car looked terrific and beautiful. The interrior was vacuumed and the dash was wiped and dust free..the tailgate was clean and the wheels were shining Car looked terrific and beautiful. The interrior was vacuumed and the dash was wiped and dust free..the tailgate was clean and the wheels were shining. Many thanks. More

Acura service This is a great service center at Jackson Acura, they seem to be a very helpful dealership and I would most certainly rate my visit as above average. This is a great service center at Jackson Acura, they seem to be a very helpful dealership and I would most certainly rate my visit as above average. More

My svc advisor, exceeded my expectations. He took extra steps to ensure my tire leak issues were resolved, and proactively load tested my battery which needed replacement. For nearly 13 years now, service- steps to ensure my tire leak issues were resolved, and proactively load tested my battery which needed replacement. For nearly 13 years now, service-after-the-sale has been consistently great. Thank you, Jackson Acura, Rodney Jones, and Nick Covino! More

very acomodating the experience was very customer focused, where getting the issue regarding the vehicle was most important, even though at the ti,e of writing thin ga the experience was very customer focused, where getting the issue regarding the vehicle was most important, even though at the ti,e of writing thin gabrielle is not a directly customer facing individual she took the time to say hello and help the rest of the team addressed anything that came up. i was extremely impressed that the non-customer focused staff by title were extremely customer aware. More

"Customer First" Yvonne places "customer first". She kept me informed via text messages of my service progress. When there was a delay in the service time for the read Yvonne places "customer first". She kept me informed via text messages of my service progress. When there was a delay in the service time for the readiness of my vehicle, she was genuinely concerned and forthright. Yvonne offered me an additional service to make up for the delay. More

Great customer service Unlike prior experiences with other dealerships in area, Jackson Acura performed the services I requested in a timely manner and didn’t try to sell ad Unlike prior experiences with other dealerships in area, Jackson Acura performed the services I requested in a timely manner and didn’t try to sell additional service More

Nick Covino is the best!! He has been my service advisor for many years. He is sincere and knowledgeable. He takes great care of me and both my Acuras! for many years. He is sincere and knowledgeable. He takes great care of me and both my Acuras! More

Quality People Quality Vehicle My service agent Pat Crossen explained what had to be done, got it done, and gave me a vehicle cleaner than when I dropped it off. All went well, and My service agent Pat Crossen explained what had to be done, got it done, and gave me a vehicle cleaner than when I dropped it off. All went well, and I recommend them highly. More

Awesome Brittiany is the BEST service advisor I’ve ever had. I’ve been an Acura customer since ‘04 and she has been the best I’ve encountered. She helped me d Brittiany is the BEST service advisor I’ve ever had. I’ve been an Acura customer since ‘04 and she has been the best I’ve encountered. She helped me diagnose my car. Her customer service is over and beyond. And she has a great personality. More