Back

Jackson Acura - Service Center

Roswell, GA

4.8
5,039 Reviews

5,039 Reviews of Jackson Acura - Service Center

Sort by
September 19, 2019

Great service Always easy to do my services at this dealership. The team does their best to get me in and out and do the job right. More

by dswaterman32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Sep 20, 2019 -

Jackson Acura responded

Thank you for this 5-star review!

September 19, 2019

Great service keeps me returning I purchased my Acura MDX from Jackson Acura and even though I live 40 miles away, I come back for their service department! Accuate, fast and complet More

by tlc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Crossen
Sep 20, 2019 -

Jackson Acura responded

Thank you for leaving this positive review and for traveling that distance to service with us!

September 18, 2019

Fixed the recall but.. I appreciate The service I received on my 2015 Acura recall and the shuttle arranged for me. What I didn’t appreciate was the sales quote to the tune More

by dariusd18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimbol Jardin
Sep 20, 2019 -

Jackson Acura responded

We apologize for the experience you had recently. We try to do our best to be informative about items that need attention without overselling to you. Please reach out if I can be of any assistance.

September 18, 2019

Great service It may sound odd, but I enjoy bringing my car to be serviced. The atmosphere is so relaxed. You can work or enjoy a cup of coffee while enjoying your More

by rvwalk0429
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Sep 20, 2019 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review!

September 18, 2019

Always outstanding service. Had RDX towed to shop Thursday evening picked it up Friday afternoon. Great service as usual. Nick was true to his word and kept us informed. Very More

by redcars88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 20, 2019 -

Jackson Acura responded

Thank you for this 5-star review!

September 17, 2019

Scheduled maintenance Service was quick and the customer service by Nice and staff was great. We will continue to bring our vehicles here for service in the future. More

by whitney_regan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

Jackson Acura responded

Thank you for leaving this positive review!

September 17, 2019

Emergency road service got the problem fixed right away, keep me informed during the assessment of what was a electrical problem , very prompt service from Nick More

by mmmgray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2019 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review for Nick!

September 16, 2019

Courteous, quick. I was nicely and efficiently welcomed in the service center and introduced to Yvonne. My car was ready in much less time than anticipated. Yvonne wa More

by chantalduggan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

Jackson Acura responded

Thank you for leaving this 5-star review for Yvonne!

September 16, 2019

Excellent experience Took my 2010 RDX in for service and was pleasantly surprised that I did not have any unexpected needed repairs. And the few maintenance items I had c More

by KENCARLSON5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Sep 16, 2019 -

Jackson Acura responded

Thank you, Ken, for leaving this 5-star review!

September 16, 2019

Fast & Friendly The staff here is always fast and friendly. Online appointment booking is convenient. Nice waiting area with Wifi and coffee. Car wash included wit More

by ImJohnHime0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimbol Jardin
Sep 16, 2019 -

Jackson Acura responded

John, thank you for leaving this positive review!

...
350
...