Jackson Acura - Service Center

Great service I brought my new Acura MDX for it's first service. It was a great experience. The service agent was very knowledgeable and professional. My car was wa I brought my new Acura MDX for it's first service. It was a great experience. The service agent was very knowledgeable and professional. My car was washed and ready in less that two hours. More

Pleased with service and communication Very pleased to receive updates on my phone during process. Happy with waiting time and comfort of space. Certainly be back for next service and new l Very pleased to receive updates on my phone during process. Happy with waiting time and comfort of space. Certainly be back for next service and new lease - 4th. More

Great service dept From the minute I entered the dealership, I was treated well. They were honest and reasonably priced! I am impressed with this dealership and when I From the minute I entered the dealership, I was treated well. They were honest and reasonably priced! I am impressed with this dealership and when I purchase, I will buy from Jackson! More

Acura Maintenance Pulled up to Jackson Acura early Saturday morning for minor maintenance service. They had me in and out quickly with replacement/repairs. Appreciate Pulled up to Jackson Acura early Saturday morning for minor maintenance service. They had me in and out quickly with replacement/repairs. Appreciate the frank assessment of other service priorities and costs. Professional and courteous! Service Associates and Managers have placed a focus on comfortably servicing the needs of customers. More

Outstanding service Great customer service, very accommodating and warm & friendly environment. Nick Covino is my Service Associate, he is knowledgeable, accommodating an Great customer service, very accommodating and warm & friendly environment. Nick Covino is my Service Associate, he is knowledgeable, accommodating and dependable. Thanks Nick for all that you do. More

Excellent service Service was on time. I had to leave my car for the service and was offered a free shuttle to work and from work later to pick up my car after the serv Service was on time. I had to leave my car for the service and was offered a free shuttle to work and from work later to pick up my car after the service. It was very helpful More

Very clean and inviting waiting area I was very satisfied with the awesome customer service that I received from the knowledgeable and courteous staff including my service advisor, Yvon I was very satisfied with the awesome customer service that I received from the knowledgeable and courteous staff including my service advisor, Yvonne Russell who went above and beyond to make sure that the work being done on my car was to my satisfaction. Thank you Jackson Acura!! More

It was good but not great. The service agent was excellent. However, I thought it was expensive for an oil change and tire rotation. It took much longer than I expected as wel The service agent was excellent. However, I thought it was expensive for an oil change and tire rotation. It took much longer than I expected as well. My tire pressure warning light came on the next day ... so I need to bring it back in. More

One gal holding down the fort Thanks to Brittney the service was quick and painless. She seems to be doing the LIONS’ share of the work in there. The other folks didn’t seem to be Thanks to Brittney the service was quick and painless. She seems to be doing the LIONS’ share of the work in there. The other folks didn’t seem to be helpful to her and didn’t know much of anything. Get that gal some good help! BUT it seems I was charged $16 for an “shop fee” which was an unexpected surprise. More

Friendly Service Brittiany is always friendly and eager to assist with my service and any other concerns. The service center seems to run well and the wait time has n Brittiany is always friendly and eager to assist with my service and any other concerns. The service center seems to run well and the wait time has never been to bad More