5,041 Reviews of Jackson Acura - Service Center
As always great services from Jackson Acura YVonne is a good service executive, she helped me to get right services and applied all discounts. I’m very satisfied with her service I recommend her YVonne is a good service executive, she helped me to get right services and applied all discounts. I’m very satisfied with her service I recommend her More
Good Job guys! Yvonne is very kind and helpful! She definitely made me feel listened to, and she recommended a great sales associate for me to work with. Good work, Yvonne is very kind and helpful! She definitely made me feel listened to, and she recommended a great sales associate for me to work with. Good work, folks! More
Excellent Service We have been taking our MDX to Jackson Acura since purchasing the vehicle in 2007, and have yet to have bad service. The service team (Nick especiall We have been taking our MDX to Jackson Acura since purchasing the vehicle in 2007, and have yet to have bad service. The service team (Nick especially), has been wonderful to work with handling the emergency needs as the vehicle continues to ages, and we have received the same level of service throughout the years. Thanks Steve More
Great service department Jackson has a great service department. Nick is my rep and he always does a great job of keeping me informed on what I need done now and what can wait Jackson has a great service department. Nick is my rep and he always does a great job of keeping me informed on what I need done now and what can wait. They now use Lyft to offer free rides if you don't want to sit around and wait for your car to be done. I really enjoyed that. I'm sure their prices are a bit more than you'd pay at a local mechanic, but the piece of mind and extras they offer are worth the small difference. More
Windshield Replacement Pat was wonderful in the process of having to get my windshield replaced on my brand new car! He was very thorough in explaining the process and put Pat was wonderful in the process of having to get my windshield replaced on my brand new car! He was very thorough in explaining the process and put my mind at ease. More
New Service Advisor, Same Experience (Excellent) I walked in without an appointment, and was greeted quickly. Jim asked me about the service I needed, based on my maintenance minder, and verified e I walked in without an appointment, and was greeted quickly. Jim asked me about the service I needed, based on my maintenance minder, and verified every step in the process. At this point, when coming here, I expect no less, and have never been disappointed. Thank you. More
Truly great maintenance service!! I have been getting my cars serviced at Jackson Acura for a little over ten years, and I have yet to be disappointed. Pat Crossen is my new service ad I have been getting my cars serviced at Jackson Acura for a little over ten years, and I have yet to be disappointed. Pat Crossen is my new service advisor and my most recent visit with him, made me realize why I have chosen Jackson Acura to continue serving my cars. Thanks for the great customer service Pat and I look forward to working with you in the future. Mr. Cedric Guthrie. More
Top notch service as always My experience was awesome as always. Yvonne is hands down the best , always makes me feel welcome and comfortable. I always feel I'm in good hands wit My experience was awesome as always. Yvonne is hands down the best , always makes me feel welcome and comfortable. I always feel I'm in good hands with her and she did not disappoint. More
Customer Service Brittany was awesome Customer service rep. She was very prompt. She explains everything in detail what is required and what is covered. It makes our Brittany was awesome Customer service rep. She was very prompt. She explains everything in detail what is required and what is covered. It makes our selection very easy. She is really Awesome. More
Service Review Scheduled warranty maintenance visit in July. Car was taken in within 1 minute of arrival. Lots of work done efficiently and successfully. Final rep Scheduled warranty maintenance visit in July. Car was taken in within 1 minute of arrival. Lots of work done efficiently and successfully. Final report of service provided, with a hearty thank you, by rep Brittiany Byas. More