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Jackson Acura - Service Center

Roswell, GA

4.7
5,044 Reviews

5,044 Reviews of Jackson Acura - Service Center

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August 13, 2019

Always a great experience! Nick and the services team are outstanding. Very professional and knowledgeable and they always treat me fairly. I have been a Jackson Acura custome More

by Rob C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2019 -

Jackson Acura responded

Thank you, Rob, for leaving this 5-star review!

August 12, 2019

DM Return Customer Great work, great staff and never disappointed. Rodney and Nick are top notch professionals, they know service and give you the real deal on your serv More

by DWM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2019 -

Jackson Acura responded

Thank you for leaving Nick this positive review!

August 12, 2019

A Fast and Easy Experience Jackson Acura provided friendly service, a quick and simple fix, and wonderful hospitality. I would recommend it to a friend or family member should t More

by Jcg157
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Aug 15, 2019 -

Jackson Acura responded

Thank you for leaving this 5-star review for our service department!

August 12, 2019

Very good experience Pat was great, good communicator. Wish others were able to help when he wasn't immediately available. Had to wait for him to call back. More

by RUSTY12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Crossen
Aug 15, 2019 -

Jackson Acura responded

Thank you for leaving this honest, positive review.

August 12, 2019

Service was great once I arrived but no one returned my call I was up in Highlands, NC and my car would not start. First I called Jackson Acura and they they apologized for my inconvenience and said my service More

by Lisa McD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Crossen
Aug 15, 2019 -

Jackson Acura responded

Lisa, I'd like to apologize for the miscommunication on our end. It's good to hear Pat and Yvonne were able to correctly diagnose your battery.

August 12, 2019

A Personal Touch to Servicing Your Acura! From the moment you are greeted, the service advisors give you their undivided attention. They carefully review your car's needs. They provide a cle More

by JCH923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2019 -

Jackson Acura responded

Than you for this 5-star review!

August 10, 2019

Quick service, Pat took care of me in a professional manner. I got my front and rear brakes replaced. I was charged for a tire rotation even though the tires were already coming off the car to replace brakes. I More

by carlos.jimenez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Crossen
Aug 15, 2019 -

Jackson Acura responded

Thank you for leaving this positive review for Pat!

August 09, 2019

Our Service Advisor Exceeded our Expectations! Our Acura ILX refused to start and made a series of stuttering/beeping noises accompanied by lots of flashing red check engine notices - my husband, n More

by dmwp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2019 -

Jackson Acura responded

Thank you for taking the time to leave this amazing review for Yvonne. It's great to hear she exceeded your expectations!

August 09, 2019

Took my MDX in for an A1 check. Ms Russell handled all needs My Acura MDX has been serviced here from the start. I have always enjoyed my experience. This time I received exceptional service. Yvonne Russell too More

by mcdade.bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2019 -

Jackson Acura responded

Bill, thank you for leaving this 5-star review for your service advisor, Yvonne!

August 09, 2019

Professional Service If you prefer to live in a world where people do what they say they will do, welcome Nick Covino at Jackson Acura. Last time I had my oil changed and More

by Gbarrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2019 -

Jackson Acura responded

Thank you for leaving Nick this 5-star review!

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