Jackson Acura - Service Center

very good service Very good service Yvonne Russell was very friendly. She explained, what kind of service I will get, how long it takes and what price I will pay. Very good service Yvonne Russell was very friendly. She explained, what kind of service I will get, how long it takes and what price I will pay. Thank you very much Boris Kheyfets More

Awesome experience!! Yvonne was wonderful and explained everything completely so I felt fully informed when I left. Great job Jackson Acura! Was impressed that you washed Yvonne was wonderful and explained everything completely so I felt fully informed when I left. Great job Jackson Acura! Was impressed that you washed my car and vacuumed it out too! More

Consistent Service Service tech, Nick C., provides great communication and consistent service for over 5 years! I feel like they go above and beyond to keep me as a cust Service tech, Nick C., provides great communication and consistent service for over 5 years! I feel like they go above and beyond to keep me as a customer. More

Longer wait than expected Went in for an oil change. They were slammed with pre July 4th customers. Waited 2 hours for my car to be finished. The staff did a great job of keepi Went in for an oil change. They were slammed with pre July 4th customers. Waited 2 hours for my car to be finished. The staff did a great job of keeping everyone posted on the status of their vehicles and offered rides to everyone waiting. I chose to wait there since I was running errands the rest of the day. The facility was clean and comfortable. They did everything in their control to make a bad situation bearable. I don't think I'd ever opt to wait for my service to be done again. I'd rather drop it off and pick up at the end of the day. More

Routine oil change As always Jackson Acura took care of me while in for a recent oil change service. Brittany always takes care of my requests and even gives me a look As always Jackson Acura took care of me while in for a recent oil change service. Brittany always takes care of my requests and even gives me a look into future service items. Love that. More

Great Service Yvonne is personable and attentive to detail. I will drive further to go to Jackson Acura than a closer dealership due to her excellent service. Yvonne is personable and attentive to detail. I will drive further to go to Jackson Acura than a closer dealership due to her excellent service. More

Routine Service Great quick service. Pat was knowledgeable, friendly and answered all our questions. Great ambience while we waited. We walked in and we able to leave Great quick service. Pat was knowledgeable, friendly and answered all our questions. Great ambience while we waited. We walked in and we able to leave with a relatively short wait. More

Excellent Service Yvonne was super kind and provided great customer service! This is my first time visiting an Acura dealership and I will definitely be back. They were Yvonne was super kind and provided great customer service! This is my first time visiting an Acura dealership and I will definitely be back. They were all so amazing. More

Extremely Rude Never once have I been displeased with Jackson Acura until I met with Yvonne for servicing. Yvonne has a serious inability to let a customer finish t Never once have I been displeased with Jackson Acura until I met with Yvonne for servicing. Yvonne has a serious inability to let a customer finish their sentences, no follow-up, and more importantly a serious lack of product knowledge. I was shocked to find such a lack of customer focusing skills at an organization which does it's hardest to ensure it maintains it's high marks. More

Great service as usual As usual, Yvonne provided excellent customer service when I contacted her about an AC issue and asked if I could bring my car in that day. She found As usual, Yvonne provided excellent customer service when I contacted her about an AC issue and asked if I could bring my car in that day. She found me a loaner and made sure the issue was resolved. More