Jackson Acura - Service Center

Great experience and exceptional service. Car was returned back to me the same day. Standard car maintenance and service was performed. Will always go to this location and exceptional service. Car was returned back to me the same day. Standard car maintenance and service was performed. Will always go to this location in the future. More

Great service Pat Crossen was my service advisor. He came out and quickly addressed me, and got the service request underway. He visited me several times during the Pat Crossen was my service advisor. He came out and quickly addressed me, and got the service request underway. He visited me several times during the inspection, and kept me informed of the evaluation. Thank you again Pat, on my first visit to Jackson Acura! You have made me a repeat customer. More

Service and windshield replacement Advisor was very helpful in getting the windshield replacement done and took care of the service. She took care of the claim and did all the service m Advisor was very helpful in getting the windshield replacement done and took care of the service. She took care of the claim and did all the service maintenance required till date More

Service experience He is very polite, professional and knowledgeable. He took my concerns and issues seriously. He explained in detail what work was done on my vehicle a He is very polite, professional and knowledgeable. He took my concerns and issues seriously. He explained in detail what work was done on my vehicle and the maintenance schedule. More

Outstanding experience Nick has been consistent with rendering a great service experience ever since my first service 4 years ago. He is courteous, and very precise in what Nick has been consistent with rendering a great service experience ever since my first service 4 years ago. He is courteous, and very precise in what needs to be done, how much will things cost, how long will it take. He updated me on a couple of items that needed to be done after the service had started, and guaranteed to get the new items done within the same time interval. I walked in and out in just over an hour including the wash and vacuum. I have been coming to Jackson Acura for service since I owned the car (car purchased at another dealership) and have been happy every time. More

Brittiany is great! I’ve been very happy with Brittiany every time I’ve come for service. She is super friendly and goes above and beyond. At first glance, they weren’t s I’ve been very happy with Brittiany every time I’ve come for service. She is super friendly and goes above and beyond. At first glance, they weren’t sure of the car issue. She pushed to get them to look again and they found the issue. Very grateful for her dedication to her customers. More

Routine Maintenance I bought my car at Jackson Acura and have all routine maintenance performed there. The staff there is friendly, helpful, and met all expectations. B I bought my car at Jackson Acura and have all routine maintenance performed there. The staff there is friendly, helpful, and met all expectations. Brittany provided a detailed synopsis of my maintenance report with recommendations and pricing details. More

Brittany’s Great! very friendly! Knowledgeable and was very attentive. Tried to help with pricing for tires. Service did not take too long and I like that the car gets very friendly! Knowledgeable and was very attentive. Tried to help with pricing for tires. Service did not take too long and I like that the car gets washed. More

Great service advisor - Brittiany! I ran over something that damaged my exhaust system and struts. I had to file an insurance claim to get the issue resolved. Brittiany got me a renta I ran over something that damaged my exhaust system and struts. I had to file an insurance claim to get the issue resolved. Brittiany got me a rental to drive while my car was being serviced. She also worked with my insurance company adjuster to get the exhaust system and struts replaced and paid for. Overall a positive experience. More

A1 Service Service was good. She was friendly and very attentive. She also took care of the paint protector when we purchased the new car it was done right It Service was good. She was friendly and very attentive. She also took care of the paint protector when we purchased the new car it was done right It was not consistent throughout the car. More