Jackson Acura - Service Center

Oil change I came in for an oil change and Britt did an amazing job of getting me in and out! This dealership makes things very easy :) I came in for an oil change and Britt did an amazing job of getting me in and out! This dealership makes things very easy :) More

Prompt and Professiknal Yvonne was very knowledgeable and professional. My service was prompt and my car cleaned and ready earlier than expected. I was emailed a detailed rep Yvonne was very knowledgeable and professional. My service was prompt and my car cleaned and ready earlier than expected. I was emailed a detailed report of my service and sent a text when it was ready. More

Great, Fast Service—Always!! Superb service again. Great welcome and overall service done very quickly and professionally. Nice waiting room with coffee and snacks. Car washed, Superb service again. Great welcome and overall service done very quickly and professionally. Nice waiting room with coffee and snacks. Car washed, too! Couldn’t ask for more! More

Love Brittany, not their staffing model! Brittany is awesome however from the last 2 experiences, it seems that the service manager isn’t staffing adequately for weekends or they don’t have a Brittany is awesome however from the last 2 experiences, it seems that the service manager isn’t staffing adequately for weekends or they don’t have anyone step in when someone calls out sick. Brittany did her best but a simple oil change took THREE hours, costing me my Saturday plans. The service manager needs to review his workforce model so customers don’t start walking away from the dealership! More

Convenient and quick service Service was absloutely amazing, Brittany is very helpful and knows how to deal in complicated situations. Also enjoyed time at the service center, wil Service was absloutely amazing, Brittany is very helpful and knows how to deal in complicated situations. Also enjoyed time at the service center, will definitely recommend. More

Quickly replace my battery and got me on to work A very Professional and friendly service agent took care of my needs fast! I was on my way with a nice clean car! Thank you A very Professional and friendly service agent took care of my needs fast! I was on my way with a nice clean car! Thank you More

Review Yvonne was nice but the 3,5 hour wait was ridiculous for an oil change and transmission fluid. I feel Yvonne was overworked and bombarded with custome Yvonne was nice but the 3,5 hour wait was ridiculous for an oil change and transmission fluid. I feel Yvonne was overworked and bombarded with customers while everyone else didn’t have anyone. More

needed help with keyless remote I was very impressed with the level of customer service I received from the time I entered the service department until I left. This was my first tim I was very impressed with the level of customer service I received from the time I entered the service department until I left. This was my first time at Jackson Acura and I will definitely be back. More

Service was slow but good Went to this dealership for an oil change . Service was a bit slow.it appeared they were backed up. It took me more than an hour to get my car back. Went to this dealership for an oil change . Service was a bit slow.it appeared they were backed up. It took me more than an hour to get my car back. Car wash could have been better. Service rep was friendly More

Great service Yvonne was my service manager and did a great job explaining what was and wasn’t needed for my service appointment. The oil change, multi point inspec Yvonne was my service manager and did a great job explaining what was and wasn’t needed for my service appointment. The oil change, multi point inspection and tire rotation took about two hours while I waited in a comfortable guest area. The lobby was also filled with good smells from the chili cook off and employees were kind to offer customers some as well. The follow up emailed report was useful and provides notice of what is recommended for my next visit. More