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Jackson Acura - Service Center

Roswell, GA

4.8
5,025 Reviews

5,025 Reviews of Jackson Acura - Service Center

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September 10, 2018

B1 service was required Tires were not rotated Brakes still squeak $ 300 charged. I could have gone to AAA or jiffy and got the brakes replaced and service for half the pr More

by sthuppul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yvonne Russell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2018 -

Jackson Acura responded

If you would like to speak more about your most recent experience, please call 770-650-4000 and ask for Gabrielle.

September 10, 2018

Speedy service and very attentive Staff is always pleasant and helpful. I have been coming here since I moved to Georgia, over the past 4-5 years and have never had a negative experie More

by CAV_PRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2018 -

Jackson Acura responded

Thank you for leaving this positive review!

September 10, 2018

7:30am appointment to replace recalled part. Waiting area was bright, clean, had Wi-Fi, seats, and tables so I could get work done while the service was being completed. Service work was done co More

by tbbradley
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review!

September 09, 2018

Always professional and on time Had an issue with my Acura and did not have an appointment. As always Jackson took care of the issue timely and diagnosed the problem accurately. My c More

by kcorb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2018 -

Jackson Acura responded

Thank you for leaving this review for our service department here at Jackson Acura!

September 08, 2018

Yvonne is Fabulous The Service department never disappoints . They are know what customer service means I was greeted immediately , taken care of , and my visit was qu More

by NIQUE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2018 -

Jackson Acura responded

Thank you for taking the time to leave this positive review for Yvonne!

September 07, 2018

Service I was pleased with the service received. Brittany and Jimmy were awesome! The recommendations were good and the service was done in a quick manner,. B More

by carokamu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy (shuttle), Brittiany Byas
Sep 07, 2018 -

Jackson Acura responded

Thank you for leaving this positive review for Brittiany!

September 07, 2018

Awesome experience It's always a pleasure to work with Jackson Acura and especially our service provider, Cody. He got me in right away, got the issue with my car diagno More

by chanda1672
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2018 -

Jackson Acura responded

Thank you for taking the time to leave this review for Cody!

September 06, 2018

Excellent Service As usual, Acura has an excellent service department experience! I came in for an oil change and normal maintenance. I sat in one of their available pr More

by rmm0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2018 -

Jackson Acura responded

Thank you for taking the time to leave this positive review!

September 06, 2018

Great dealership experience! I tend to stay away from dealership service centers because they always manage to talk me into doing more than I wanted done. They didn’t do that and More

by samisarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Sep 07, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review!

September 05, 2018

Very helpful Brittiany was very helpful and responsive. She addressed all of my concerns with my vehicle and at clear expectations for my service. She gave me diff More

by andrew.williams8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Sep 05, 2018 -

Jackson Acura responded

Thank you, Andrew, for leaving this 5-star review for Brittiany!

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