Jackson Acura - Service Center

No appointment I didn't have a service appointment and as a new Acura owner, I didn't know what to expect. Very courteous, got me in with a reasonable wait time. W I didn't have a service appointment and as a new Acura owner, I didn't know what to expect. Very courteous, got me in with a reasonable wait time. Waiting area was clean with beverages and snacks. Price was a bit high. More

Seamless first visit This location was recommended by a friend. I appreciated Nick making my first visit to this location easy. He kept me aware of the service of my vehic This location was recommended by a friend. I appreciated Nick making my first visit to this location easy. He kept me aware of the service of my vehicle. More

Great dealer!! Jackson Acura is one of a kind I’ve been this dealer for over 10 years and am on my third MDX. The service is consistently outstanding with a tenured team. I would highly recommend. I’ve been this dealer for over 10 years and am on my third MDX. The service is consistently outstanding with a tenured team. I would highly recommend. More

Quick and easy preventive maintenance Pure convenience. From setting the online appointment to free coffee and wifi in a comfortable seating area to quick, professional service and car wa Pure convenience. From setting the online appointment to free coffee and wifi in a comfortable seating area to quick, professional service and car wash. Jackson Acura has been a pleasure to deal with from pre-sale to post-service. I purchased pre-paid maintenance with the car, and it has been flawless execution to this point. More

Very Pleased! Brittany did an excellent job of handling my service appointment and I was pleased with the service I received. I appreciated her service advice and t Brittany did an excellent job of handling my service appointment and I was pleased with the service I received. I appreciated her service advice and the comfortable waiting area. More

Professional staff; excellent customer service! The staff are always very professional and I feel valued as a customer. I trust their advice and have never doubted they were providing me with accur The staff are always very professional and I feel valued as a customer. I trust their advice and have never doubted they were providing me with accurate information and guidance. Cody Johnson was very helpful with my last two maintenance appointments. More

Happy customer Brittany was very proactive in assisting the service process. I appreciated her actively seeking me out to make sure that I was satisfied with my ser Brittany was very proactive in assisting the service process. I appreciated her actively seeking me out to make sure that I was satisfied with my service. More

Great dealer Bought an MDX new car at Jackson Acura, and had great buying experience. So after six minutes coming back for first service, great service and fast. Bought an MDX new car at Jackson Acura, and had great buying experience. So after six minutes coming back for first service, great service and fast. More

Good Job They did a good job handling normal maintenance and also a recall item covered under warranty. They had the part in stock and completed the work the s They did a good job handling normal maintenance and also a recall item covered under warranty. They had the part in stock and completed the work the same day. Big picture, they were great in this regard. The only critique I have is I did wait around for a time while they determined what work needed to be done, then for the loaner car. Also, I almost couldn't get my car returned the same evening because the Atlanta traffic was terrible and I returned the loaner car after the service department closed. I called ahead and was told it wouldn't be a problem and then it was. Everything worked out. More

Excellent service I went in for an oil change and had a very pleasant experience. Nick was very helpful and professional. The work was completed sooner than expected an I went in for an oil change and had a very pleasant experience. Nick was very helpful and professional. The work was completed sooner than expected and the waiting area was clean and comfortable. I highly recommend this dealership for both the purchase and service of your car. More