5,025 Reviews of Jackson Acura - Service Center
Acura 2914 RDX Had a B123 service and was informed regularly on progress. Also they buffed out a mark on the car that a grocery cart made! excelllent! Had a B123 service and was informed regularly on progress. Also they buffed out a mark on the car that a grocery cart made! excelllent! More
the best service offered The service was great. The way they received me was commendable. The only concern that I had was to wait for about 20-25 min, as it was being washed a The service was great. The way they received me was commendable. The only concern that I had was to wait for about 20-25 min, as it was being washed and vacuumed. That delay could have been avoided, but no complaints about that. Overall a great place to keep your car safe. More
Great Service Car was on time based on estimate. Customer service team was very courteous. Car returned washed and vacumed as promised Thank you great job x Car was on time based on estimate. Customer service team was very courteous. Car returned washed and vacumed as promised Thank you great job x More
Service representative was informative and responsive. It was just a routine service schedule. I really didn't agree with onboard computer code B123 specifying it was time for another transmission fluid c It was just a routine service schedule. I really didn't agree with onboard computer code B123 specifying it was time for another transmission fluid change since it was only 23,000 miles since the last one, especially since the manual itself calls for it every 30,000 miles and I was only at 86,000 total with this being the 3rd one since I purchased the Odyssey brand new. But it says something for your rep to have coached me into going ahead with it at this time. I did not feel badgered, she respected my knowledge and differing opinion. More
Never had an issue Been taking my MDX for service here since we moved here in 2013 and found this place to be reliable and do not oversell. Prices seem fair for being a Been taking my MDX for service here since we moved here in 2013 and found this place to be reliable and do not oversell. Prices seem fair for being a dealership. Service was great and the waiting area was good. Even has a couple of rooms to take phone calls. More
Great experience! Nick did a great job explaining what was needed. I never felt pressure to do extra repairs. Waiting area was nice and comfortable (other than loud g Nick did a great job explaining what was needed. I never felt pressure to do extra repairs. Waiting area was nice and comfortable (other than loud guy on speakerphone- not dealer’s fault!) & service was done quickly & with no issues. More
Good Work, Fair Prices, Nice Facility Appreciate the ease of scheduling on line and the comfortable facility where I can work. They even have private spaces where people can get to a quie Appreciate the ease of scheduling on line and the comfortable facility where I can work. They even have private spaces where people can get to a quiet place if needed. More
Awesome service Nick at Jackson Acura is awesome. He is easy to work with and very responsive to my needs. Communication was very timely and accurate. I highly rec Nick at Jackson Acura is awesome. He is easy to work with and very responsive to my needs. Communication was very timely and accurate. I highly recommend Nick More
Always reliable & timely service I have yet to have a negative experience from Jackson Acura. I can always count on them to do what they say, and in the timeframe that they promise. I have yet to have a negative experience from Jackson Acura. I can always count on them to do what they say, and in the timeframe that they promise. Nick has been my service consultant on numerous appointments and he has always been very professional and courteous. More
Great Service was on time. Stuff was pleasant and experienced. Got all my questions answered and services done. The coffe guy(don’t remember the name) was v Service was on time. Stuff was pleasant and experienced. Got all my questions answered and services done. The coffe guy(don’t remember the name) was very nice More