5,025 Reviews of Jackson Acura - Service Center
Great Service, Always Sales and service customer for several years. I have always received quality and expeditious service at Jackson Acura. Would definitely recommend to o Sales and service customer for several years. I have always received quality and expeditious service at Jackson Acura. Would definitely recommend to other Acura owners. More
Russell Franklin's Review 5 Star rating to nick. He is the why I continue to comeback. The service will be the timing belt and spark plugs. Again only agreed to this service b 5 Star rating to nick. He is the why I continue to comeback. The service will be the timing belt and spark plugs. Again only agreed to this service because of my trust in Nick. More
Excellent Service Nick and the Jackson Acura Team always provide the utmost Customer Service every time my vehicle is being serviced. They are transparent, quick, and t Nick and the Jackson Acura Team always provide the utmost Customer Service every time my vehicle is being serviced. They are transparent, quick, and trustworthy. I highly recommend you bring your vehicle into Jackson Acura. More
MDX Service Had to return after A1 service and Nickntook care of the issue. I provided a description and my time constraints that day. I was in and out in an ho Had to return after A1 service and Nickntook care of the issue. I provided a description and my time constraints that day. I was in and out in an hour More
Above and beyond My service advisor Brittiany went above and beyond to meet my needs and make recommendations on future visits. I was in a hurry and she was quick to a My service advisor Brittiany went above and beyond to meet my needs and make recommendations on future visits. I was in a hurry and she was quick to accommodate me. It is always a pleasure visiting Jackson Acura and the customer service level is bar none. More
Gracious and efficient! Brittany, my Service rep, was informative, clear about the costs involved in the service I was to receive, gracious, particularly in helping me with Brittany, my Service rep, was informative, clear about the costs involved in the service I was to receive, gracious, particularly in helping me with the loaner I was given. Shop was timely and I received updates throughout the morning and a message that the work was done. More
Clean, open, friendly, pleasant wait The staff was very friendly. Brittany thoroughly explained the services being provided along with cost before sending us to wait in the waiting area. The staff was very friendly. Brittany thoroughly explained the services being provided along with cost before sending us to wait in the waiting area. The waiting area is clean and open. I don't have any complaints for any aspect of the time I was there. More
Oil Change Brittany was very accommodating, even finding a loaner car for me. She found a way to fix the battery cable without involving a cost, and is working Brittany was very accommodating, even finding a loaner car for me. She found a way to fix the battery cable without involving a cost, and is working out a plan to help with my oil consumption issue. More
Excellent Customer Service Solid experience as always. I came in not really knowing what was going on with the power steering in my TSX. My problem was diagnosed within the hour Solid experience as always. I came in not really knowing what was going on with the power steering in my TSX. My problem was diagnosed within the hour by the tech, and Brittiany relayed what was going on and how they needed to fix it. Since it was going to take a while, she offered me a loaner overnight and called early the next day as soon the work was complete. She was very personable, professional and helpful. More
JACKSON ACURA ROCKS! Away from home and having an auto emergency is not a good situation, but this dealership was professional, accommodating, and efficient in taking car Away from home and having an auto emergency is not a good situation, but this dealership was professional, accommodating, and efficient in taking care of the problem expertly and promptly. Thanks to Nick for his friendly service. More