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Jackson Acura - Service Center

Roswell, GA

4.8
5,025 Reviews

5,025 Reviews of Jackson Acura - Service Center

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June 30, 2018

Great Service, Always Sales and service customer for several years. I have always received quality and expeditious service at Jackson Acura. Would definitely recommend to o More

by Tawanya Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2018 -

Jackson Acura responded

Thank you, Tawanya, for leaving this 5-star review for Nick!

June 29, 2018

Russell Franklin's Review 5 Star rating to nick. He is the why I continue to comeback. The service will be the timing belt and spark plugs. Again only agreed to this service b More

by RUSSELL_FRANKLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2018 -

Jackson Acura responded

Thank you for this 5-star rating!

June 29, 2018

Excellent Service Nick and the Jackson Acura Team always provide the utmost Customer Service every time my vehicle is being serviced. They are transparent, quick, and t More

by tcrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2018 -

Jackson Acura responded

Thank you for leaving this positive review for Nick!

June 29, 2018

MDX Service Had to return after A1 service and Nickntook care of the issue. I provided a description and my time constraints that day. I was in and out in an ho More

by tlnewhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review!

June 29, 2018

Above and beyond My service advisor Brittiany went above and beyond to meet my needs and make recommendations on future visits. I was in a hurry and she was quick to a More

by morsejenny27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Jul 05, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review!

June 29, 2018

Gracious and efficient! Brittany, my Service rep, was informative, clear about the costs involved in the service I was to receive, gracious, particularly in helping me with More

by JMBADGETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Jul 05, 2018 -

Jackson Acura responded

Thank you for leaving this great review for Brittiany!

June 28, 2018

Clean, open, friendly, pleasant wait The staff was very friendly. Brittany thoroughly explained the services being provided along with cost before sending us to wait in the waiting area. More

by rbkh.roys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Jun 28, 2018 -

Jackson Acura responded

Thank you for taking the time to leave this positive review for Brittiany in our service department!

June 28, 2018

Oil Change Brittany was very accommodating, even finding a loaner car for me. She found a way to fix the battery cable without involving a cost, and is working More

by susanne_baskin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Jun 28, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review!

June 28, 2018

Excellent Customer Service Solid experience as always. I came in not really knowing what was going on with the power steering in my TSX. My problem was diagnosed within the hour More

by biggs0019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Jul 05, 2018 -

Jackson Acura responded

Thank you for taking the time to leave this great review for Brittiany in our service department!

June 27, 2018

JACKSON ACURA ROCKS! Away from home and having an auto emergency is not a good situation, but this dealership was professional, accommodating, and efficient in taking car More

by jlaurenzih
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian Lane, Technician
Jun 27, 2018 -

Jackson Acura responded

Thank you for leaving this positive review!

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