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Jaffarian Toyota
Haverhill, MA
2,028 Reviews
The Jaffarian family has been part of the Merrimack Valley community for decades as the 4th generation of our family is now part of the business. Over these years, our commitment to delivering quality customer service remains our focus to our loyal customers. For over 60 years, we have been the local, family owned Toyota dealership serving the Boston's North Shore, Merrimack Valley, Woburn and Southern New Hampshire, including Newburyport, Salisbury Beach, Haverhill and Woburn MA, Plaistow and Salem NH. We are the oldest original Toyota dealership in New England. Our "family" runs deeper as we consider our entire team working at Jaffarian Toyota and Scion to be our extended family.
Loyal customers who return to our showrooms and service departments year after year, car after car is proof of how hard we work to earn your business. We recognize and appreciate the investment involved in owning an automobile which is why we place great value on our long-standing reputation of offering a great experience and some of the best deals in new and used cars. Jaffarian Toyota holds our customers in the highest regard and values the support from the communities we serve. Come experience the Jaffarian Way. Our Toyota dealer proudly serves Woburn & Boston. From our family to yours, we look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,028 reviews
September 25, 2015
prompt service came in for five thousand mile service. staff was prompt and courteous. arrived about 15 minutes early than scheduled time but were able to take me came in for five thousand mile service. staff was prompt and courteous. arrived about 15 minutes early than scheduled time but were able to take me at that time. More
by kmazella
Employees Worked With
September 24, 2015
good experience Very pleased with the experience I received with a service visit for my 3rd Toyota. They were able to schedule my visit despite short notice, and I wa Very pleased with the experience I received with a service visit for my 3rd Toyota. They were able to schedule my visit despite short notice, and I was satisfied with the quality of the work. More
by Bruce
Employees Worked With
Don'r remeber his name
September 22, 2015
30K checkup I thought the service was sized appropriately. I liked how they found the nail in the tire and offered to patch it. Normally, I would that myself - I thought the service was sized appropriately. I liked how they found the nail in the tire and offered to patch it. Normally, I would that myself - but my schedule has been hectic and I appreciated the convenience. More
by Wanda
Employees Worked With
Franco
September 21, 2015
very good good service friendly people I am very happy an satisfied with everyone at Jaffarian I got what I wanted and in my price range I definitely will good service friendly people I am very happy an satisfied with everyone at Jaffarian I got what I wanted and in my price range I definitely will go back for sales and service Jaffarian Volvo Toyota 2 thumb's up. More
by gilbouj
Employees Worked With
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September 20, 2015
Very positive experience Car check in was quick, rental car promptly provided by professional staff. Car problem was diagnosed and repaired same day. The write up was very cle Car check in was quick, rental car promptly provided by professional staff. Car problem was diagnosed and repaired same day. The write up was very clear. More
by Stella
Employees Worked With
Franco Espaillat
September 19, 2015
Great customer service! Maggie and Sarkis worked hard to find me the exact car I wanted. I am very happy with the service at Jaffarian Toyota. I will be coming back! Maggie and Sarkis worked hard to find me the exact car I wanted. I am very happy with the service at Jaffarian Toyota. I will be coming back! More
by Penny
Employees Worked With
Sarkis Shamshoyan, Maggie Paulino
September 19, 2015
very satisfied I am very happy an satisfied with everyone at Jaffarian they went out of their way to make sure I got what I wanted an in my price range so on that no I am very happy an satisfied with everyone at Jaffarian they went out of their way to make sure I got what I wanted an in my price range so on that note cheers to Jaffarian Volvo Toyota 2 thumb's up. More
by lalaing65
Employees Worked With
brain st'luis
September 17, 2015
Fast and Professional Customer Service Had Rav4 in for recalls and tire rotation. Excellent customer service! Your advisor, Lance even checked my vehicle, upon my call request, to ensure a Had Rav4 in for recalls and tire rotation. Excellent customer service! Your advisor, Lance even checked my vehicle, upon my call request, to ensure a personal item was present that I was not sure if I had misplaced. Thank you!. More
by Delta87
Employees Worked With
Lance
September 17, 2015
Professionalism From the time I entered the dealership until I left everyone was professional, very helpful, patient, and respectful. All worked together to be sure t From the time I entered the dealership until I left everyone was professional, very helpful, patient, and respectful. All worked together to be sure that I would be happy with the choice I had made. More
by Elli14
Employees Worked With
Other Employees :
Robert Johnson, Carl Rogers, Mike Benoit, Katherine Frost
September 15, 2015
dishonest. Traded a car in on a new car lease. Dealership tried to get me to put in claim on my insurance for small crack in windshield AFTER all paperwork had Traded a car in on a new car lease. Dealership tried to get me to put in claim on my insurance for small crack in windshield AFTER all paperwork had been signed and trade in had a thorough inspection by dealership. I put in claim and was told by insurance there was no deductible and it would be taken care of. I was called by dealership 3 days after picking up new car and told there is a$500 deductible and they would save ME money and do the repair at their facility. I told them the problem was theirs to resolve and I wasn't paying anything. I immediately called my insurance company and they assured me that there is NO deductible on glass. I have dealt with my insurance for 30 years and they have been nothing but honest and quick to resolve claims. More
by nojaffarian
Employees Worked With
sales and service
