Jaffarian Toyota

Louis was very helpful in my last lease which was in 2009. Since then we have been in contact and he is always helpful,kind, and willing to go above and beyond to make things easier on me. I work in a p 2009. Since then we have been in contact and he is always helpful,kind, and willing to go above and beyond to make things easier on me. I work in a professional setting with rotating schedules so Louis worked well with trying to set me up with locating new vehicles and setting up a common time to meet. His customer service skills are excellent and he is always willing to go above and beyond for the customer. Even when I come in for service he always touches base with me to make sure things are appropriately taken care of and my needs are met. I have been contacted by several other members of Toyota via phone,email and such to terminate my lease early and no one was respectful as Louis was. I explained to the other callers that I would call when I was ready- I also emailed Louis ahead of time to arrange for planning. This is what sets him apart from the others- being respectful to customers and understanding that having it having a car for one day (due to service issues) is unacceptable when you are relied upon in a healthcare setting. I give him kudos and I also have always spoken to Gary when I have been in and it's a great customer service skill to show the face to face communication. I will report upon recently coming back to the dealership for an issue with a tube falling underneath my rear back wheel in a 2 week old car that there was a man on the sales floor who was extremely rude,disrespectful, and blatantly unprofessional. I do not know his name but his remark towards myself with my mother standing next to me was quite utterly inappropriate. I believe it had to do with sexuality and I am very disappointed in the fact that a dealership like this would tolerate a behavior like that. That is awful service. ******this has nothing to do with Louis or the general manger*****I intend on speaking to Gary myself when I see him. More

First visit to Jaffarian, and it was well worth it -- a professional and extremely responsive sales staff, with high attention to detail. In addition, Jaffarian handled the interactions with the registry, professional and extremely responsive sales staff, with high attention to detail. In addition, Jaffarian handled the interactions with the registry, making the purchase and trade-in a quick and easy process. Neighbors on either side of us are Jaffarian customers, and now we know why. More

Great shopping experience and reasonable deals. Excellent knowledge about the auto by the sales rep and very helpful in answering questions. My recommendation without reservations about this particular deale knowledge about the auto by the sales rep and very helpful in answering questions. My recommendation without reservations about this particular dealership to everybody interested. More

I had a great experience at Jaffarian, working with Carl and Sarkis. Everyone was friendly and very accomodating. Carl was very knowelegable about both the Toyota and Volvo I test drove. Overall a very p and Sarkis. Everyone was friendly and very accomodating. Carl was very knowelegable about both the Toyota and Volvo I test drove. Overall a very pleasant buying experience. More

Carl and Shamshoyan were very friendly, knowledgable and easy to do business with. The atmosphere was comfortable and friendly with no sales pressure, the way it should be. I will definitely recommend frien easy to do business with. The atmosphere was comfortable and friendly with no sales pressure, the way it should be. I will definitely recommend friends and family to Jaffarian for their future needs. More

I had a very honest discussion about the vehicle I wanted and the price I was willing to pay. The sales people understood that and made accomodations to insure that I purchased the truck from Jaffarain. and the price I was willing to pay. The sales people understood that and made accomodations to insure that I purchased the truck from Jaffarain. More

Buying a car is generally a stressful experience, but the entire sales staff at Jaffarian Toyota made the process easy and comfortable. Before I had purchased my new 2012 Camry at Jaffarian, I had visited se entire sales staff at Jaffarian Toyota made the process easy and comfortable. Before I had purchased my new 2012 Camry at Jaffarian, I had visited several dealerships, each time leaving with a knot in my stomach. The team at Jaffarian Toyota provided a relaxed atmosphere with a no pressure sales approach. Carl Ries was a great listener and helped me to find the right car to match my needs. I had brought my mother with me, who also loved the car so much, that she traded in her older Camry for a new one that same day. Back in the office, Sarkis Shamshoyan worked with both of us to make sure we were happy and comfortable with the purchase. Aside from the purchase, I was also impressed that Gary Jaffarian makes a donation for each car sold to the town's school athletic department so kids can continue to play sports, during these tougher times. It was a pleasure to work with each of the staff members at Jaffarian Toyota and I would definitely recommend this dealer to anyone interested in purchasing a car. More

Carl was a pleasure to work with. As was Sarkis. They were both willing to adjust their schedules to meet my needs. Carl answered my questions, was prompt with his responses when I was trying to get ans were both willing to adjust their schedules to meet my needs. Carl answered my questions, was prompt with his responses when I was trying to get answers after our initial meeting. Sarkis answered all my questions regarding pricing and comparisons. They were very friendly. More

Had good experience friendly people very helpful do not like having to wait until dealership gets paid from the bank before i can pick up my car though like having to wait until dealership gets paid from the bank before i can pick up my car though More

I needed 3 things, a new car, a great deal and a quick process! I got all 3 !Amazing! If you want exceptional service on an outstanding product please take some stress OUT of your day and stop into Jaffar process! I got all 3 !Amazing! If you want exceptional service on an outstanding product please take some stress OUT of your day and stop into Jaffarians, and you will leave very satisfied. More