Jaffarian Toyota

I was at Jaffarian Volvo for scheduled maintenance on my Volvo S80. I went to the leasing manager to discuss my lease and was told I could trade in the Volvo. He introduced me to Mike Kemp who took me out Volvo S80. I went to the leasing manager to discuss my lease and was told I could trade in the Volvo. He introduced me to Mike Kemp who took me out to test drive a Camry and a RAV4. I loved my Volvo but I was looking to reduce my payments. I fell in love with the RAV4 even though I had to give up some nice features in the Volvo but was able to reduce my payment by $100 a month and I have a brand new car. Mike Kemp is an excellent sales person. He is very knowledgeable about the products he sells. He's very friendly and considerate and goes the extra mile in customer service. More

John was extremely cordial and knowledgeable about the s60 that I was purchasing. He has a great personality when he was showing and test driving the car. I would definitely recommend him to my colleagu s60 that I was purchasing. He has a great personality when he was showing and test driving the car. I would definitely recommend him to my colleagues. It was a very pleasant experience working with John. More

My experience with Carl Rogers at Jaffarian,,and the entire Team there was PERFECT! I have purchased over 10 new Toyota's in the past 15 years and this was was best purchase experience by far. They were entire Team there was PERFECT! I have purchased over 10 new Toyota's in the past 15 years and this was was best purchase experience by far. They were both fair and honest throughout the process which as we all know is not always the case with other Dealers. For new car purchasers, call Jaffarian and ask for Carl, you'll be glad that you did. More

Dale and Keith were very good to deal with, kept timing very reasonable and worked to get the best deal for me. Thank you for your time. very reasonable and worked to get the best deal for me. Thank you for your time. More

I want to thank Michael, Jack and Keith for helping me replace the leased vehicle (a 2009 lease with Jaffarian) that was declared a total loss after a Christmas week accident. I also had trepidation based replace the leased vehicle (a 2009 lease with Jaffarian) that was declared a total loss after a Christmas week accident. I also had trepidation based on recent financial difficulties as to whether I would be able to qualify - all 3 of the Jaffarian employees I encountered treated me with dignity, were respectful, and helped me arrive at the best-case outcome. Toyota is a great product, but Jaffarian is also a great organization - you've won my business! Thank you for your gold-standard employees. Andy Eick More

I was very pleased with the service at the dealership. All departments are very pleasant to work with and the waiting area is very clean. In addition, it's nice to see a dealer offering free coffee or t All departments are very pleasant to work with and the waiting area is very clean. In addition, it's nice to see a dealer offering free coffee or tea while you wait for your car. More

I purchased a 2012 Volvo CX 70 from Jaffarian in November. My salesperson, Carl Rogers, was amazing. Carl was extremely professional and knowledgeable about all of the details of the car. Carl to November. My salesperson, Carl Rogers, was amazing. Carl was extremely professional and knowledgeable about all of the details of the car. Carl took time to answer all of my questions, promptly returned my phone calls and e-mails, and kept me informed about the delivery status of my car. When my car did arrive, Carl brought it to my home and spent over an hour showing me how everything worked. He even interfaced my phone with my car. I would definitely recommend Jaffarian and Carl Rogers. More

I met Louis through a phone call looking for a used Volvo S60. He sent me a Carfax report and receipts of all the work done on the car at the dealership. We spoke twice, he was friendly and helpful. I made a S60. He sent me a Carfax report and receipts of all the work done on the car at the dealership. We spoke twice, he was friendly and helpful. I made an appointment based on his information about a particular car they had in stock. Louis was punctual to the minute. At the lot we initially went over the car and some of its functions then took it for a half hour drive. We return to the dealership, he asks me leading questions to find out if I liked the car. We do some mild negotiating and Louis is still smiling, happy. No dealership silliness like small desks, call in the manager- the usual. He did want a credit card to show his manager that I was serious, which is tiresome. I drove 2.5 hours to look at the car, I thought that presented me as serious. Whatever. There was no pressure what so ever. We agreed on a price and began the paperwork. Note; I was perhaps the only customer in the place- bring a book. The paperwork was in order, the car cleaned and ready to go. All in all a pretty nice experience. Would I buy another car from Jaffarain, maybe. Another car from Louis? Most likely. He was straightforward, happy and relaxed. I felt pretty much the same driving home. More

We received excellent service that was expeditious, We received excellent service that was expeditious, friendly and informative. They even kept the showroom open after closing hours in order to comp We received excellent service that was expeditious, friendly and informative. They even kept the showroom open after closing hours in order to complete the new car sale. More

My sales person, Carl Rogers, was excellent ! He was knowlegeable bur not overbearing. It is because of him that we purchased our new Volvo. The General Manager was a turn off and I would not have purch knowlegeable bur not overbearing. It is because of him that we purchased our new Volvo. The General Manager was a turn off and I would not have purchased anything through him. More