
Jaffarian Toyota
Haverhill, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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from the beginning did not want to negotiate price of vehicle, was not within reason until sales manager stepped in. keith was very compliant for sale, feel good on numbers for vehicle. Finance on the ot vehicle, was not within reason until sales manager stepped in. keith was very compliant for sale, feel good on numbers for vehicle. Finance on the other hand was unacceptable! was given false information, not happy about rates, from what was possible spoken for rate then jumped to double the rate. after purchase the rims have defect and will need to be refinished. Two and a half weeks after purchase car would not start!! Loose cable from battery terminal was not tightened down properly. More
Had a very good experience and Jim and the team worked hard to get me the financing with my mediocore credit. Also Jim seemed very knowledgeable about the vehicle. Was a certified pre owned with an excell hard to get me the financing with my mediocore credit. Also Jim seemed very knowledgeable about the vehicle. Was a certified pre owned with an excellent warranty More
Great experience and would highly reccmommend this dealership to anyone who would like a easy good experience for buying a toyota car. Thank you Jaffarian. dealership to anyone who would like a easy good experience for buying a toyota car. Thank you Jaffarian. More
Salesman was helpful but not pushy. Gave us a tour of facility and answered questions about maintenance. Encouraged us to test drive. After we bought the car dealership handled all the paperwork. When we facility and answered questions about maintenance. Encouraged us to test drive. After we bought the car dealership handled all the paperwork. When we picked the car up the next day it was registered, insured, and inspected. More
Friendly staff. Customer service and attention to detail was great. Vehicle was ordered, ready and delivered when promised. Louis followed up with a phone call the next day after delivery and everything was was great. Vehicle was ordered, ready and delivered when promised. Louis followed up with a phone call the next day after delivery and everything was great. More
The dealership and sales person was true to us from start to the end. Everything they said that they could deliver they did. Would highly recommend the dealership and definatly Dale. He made us feel comfo to the end. Everything they said that they could deliver they did. Would highly recommend the dealership and definatly Dale. He made us feel comfortable when we entered the dealership to discuss the purchase of a New Volvo to the day we drove the Volvo out. Thank you. More
Carl made us feel comfortable throughout the process of deciding on our new car. He never made us feel pressured or manipulated. He was very knowledgeable about financing options and explained them clear deciding on our new car. He never made us feel pressured or manipulated. He was very knowledgeable about financing options and explained them clearly. After the deal was made he went beyond our expectations in familiarizing us with the car. He seemed to know every detail about it and kindly walked us through using the navigation system and other features with which we'd had no experience. He encouraged us to call him in the future with any questions we might have, and we would feel very comfortable doing so. If/when we shop for a car in the future, we will definitely return to Carl at Jaffarian Toyota. More
The entire process at Jaffarian was great. Dale Whittredge was one of the best salesmen I have ever dealt with. He explained everything clearly and gave us many options to choose from. The sales t Whittredge was one of the best salesmen I have ever dealt with. He explained everything clearly and gave us many options to choose from. The sales team never pressured us at all and that is very important my wife and I. Dennis Prindle did a great job with the financing and got everything taken care of in a timely fashion.We left the same day with our new vehicle. I would highly recommend Jaffarian to anyone looking for a new vehicle. More
My husband and I had been to other dealerships in MA and NH and Jaffarian was far superior in customer service and price. My husband saw RAV4s on line and Jeremy Colon had some ready when we arrived for NH and Jaffarian was far superior in customer service and price. My husband saw RAV4s on line and Jeremy Colon had some ready when we arrived for our appointment. He explained the value of a "certified" vehicle and that is the one we purchased. The finance manager, Sarkas, sat down with us and went over all the expenses such as sales tax, etc. So we left the dealership knowing the exact dollar amount. Once I picked up the car. Jeremy went over all the features in the car, and both he and Sarkas said if we had any questions just call or come down and they would take care of us. I will definitely recommend this dealership to my family and to my friends. More
I just stopped in to take a used Tacoma for a test drive. I met Jim Carven and told him I only had an hour (the Patriots were on) and I wasn't sure I would be buying anything. The test drive was great and I met Jim Carven and told him I only had an hour (the Patriots were on) and I wasn't sure I would be buying anything. The test drive was great and the condition of the vehicle was excellent. We made a low offer, he spoke to a manager and made a counter offer which was reasonable. Jim then gave me a great trade in value on my 1995 GMC with 242K miles on it. I still wasn't ready so they came down another $500.00. I thought it was a good deal but wanted to sleep on it. Jim then went to talk to the manager again and came back with an interest rate of 2.9%. A monthly payment under $300.00 clinched the deal. The next day I called my insurance company and picked up the new truck with all the papar work completed on time. Two days later I came back again for the registration, plates and inspection sticker. This was by far the easiest new car I have ever bought and will recommend Jim and Jaffarian highly. More