Jaffarian Toyota

My experience with dealing with Dale and Mr. Sarkis at Jaffarian was both pleasant and friendly. I was at ease and I felt they both went out of their way to get me the best financial arrangement possible. Jaffarian was both pleasant and friendly. I was at ease and I felt they both went out of their way to get me the best financial arrangement possible. Everyone loves the color, as do I. Thank you again, Marion Carroll More

great place and dealership have been doing business here great place and dealership have been doing business here for many years and always come back its always a pleasure to buy here froM the JAFFARIAN;S great place and dealership have been doing business here for many years and always come back its always a pleasure to buy here froM the JAFFARIAN;S More

This is the second car I've purchased here and the reason I returned is that this dealer and all the employees are outstanding friendly, courteous, professional, knowledgeable and are NOT pushy. The price wa I returned is that this dealer and all the employees are outstanding friendly, courteous, professional, knowledgeable and are NOT pushy. The price was excellent and the deal I got was great. always have my service done here because the service dept team is outstanding. I never have to wait long for my car. I sent my sister to them and she purchased a Yaris and all her service done there also. I' m 66 years old and have purchased cars for many years and this is the best dearlership I've done business with. Yes, I would recommend them to everyone very highly. The owner Gary Jaffarian comes into the service waiting room at times to say Hi to the people and I never had that happen at other dealers. MY WHOLE EXPERIENCE HAS BEEN WONDERFUL. More

The Jaffarian experience has always been exceptional with the service and body shop over the years so when we needed to replace our car with another Volvo it was easy to turn to the Sales team to see what th the service and body shop over the years so when we needed to replace our car with another Volvo it was easy to turn to the Sales team to see what they could and would do. As anticipated, very friendly, knowledgeable and professional service. More

Appalling experience during purchase and first three months of ownership. They got my nonrefundable deposit on a 2007 Mini Cooper, then revealed they didn't have the title "yet", so I couldn't months of ownership. They got my nonrefundable deposit on a 2007 Mini Cooper, then revealed they didn't have the title "yet", so I couldn't take the car for a couple of days. They attempted to get me into a loan at 2x the going rates. Then tried to hardsell extended warranty insurance at astronomical cost -- good six hundred bucks over what's available on web. Ten days later, finally got the car -- first week, discovered gas gauge didn't work. Called them, they suggested calling Mini dealership and asking them. Two and a half weeks, master computer chip melted down. Required proprietary Mini software to even get the car open and diagnose. Got that fixed. Three days later, the radiator hose exploded -- fixing it we discovered a rather large path on the old one. Someone didn't discover this during their "meticulous inspection"...or didn't want to spend thirty bucks replacing. Jaffarian did not have the proprietary software to fix the computer problem.....so did not honor the 60 day warranty -- they offered $400 on $1600 repair. Having seen the level of honesty here, did not bother to contact them about radiator hose. Filed complaint with Mass Attorney General. Appalling. Catastrophic. Horrific. And as a side note, they assume all customers are complete morons. Patronizing and condescending. Horrible, horrible, horrible experience. More

Dealing with your company was a positive experience. John Murphy and John Russo were professional and accomidating. Also other staff members we met during the day were also friendly to us. Even I live in no Murphy and John Russo were professional and accomidating. Also other staff members we met during the day were also friendly to us. Even I live in northern NH I would come back to do business with yuor company. Sincerely Bob and mary Snyder More

After much searching from several other dealerships (who were also very friendly and eager to sell) we decided to continue with Jaffarian's because of the promise to meet or beat any other offers. We like were also very friendly and eager to sell) we decided to continue with Jaffarian's because of the promise to meet or beat any other offers. We like dealing with a dealership closer to home and the fact that we have been customers for several years--this being our 6th vehicle from them. Louis worked hard to overcome negative feelings we had from the previous experience. The overall experience won our confidence back. Thank you. More

The sales people that servved me were very courtious and assertive. It was a very good experiance. I have recomended Louis and the staff on a couple of occasions. i do hope it works out for them. assertive. It was a very good experiance. I have recomended Louis and the staff on a couple of occasions. i do hope it works out for them. Regards Joe More

Incredible! This dealership knocked our socks off. Every person we encountered was warm, friendly and helpful. My husband and I are in our 60's so we have bought a few cars over the years and never before d person we encountered was warm, friendly and helpful. My husband and I are in our 60's so we have bought a few cars over the years and never before did we say to ourselves, "Wow, what a great group of people." Even if we did not buy a car we know they would still have been genuinly helpful. We plan on telling everyone we know to check out Jaffarian's before they buy a car. I am sure they will thank us, just as we thanked Carl Rogers and the whole gang at Jaffarian's. Carl, a handsome young man, knows everything there is to know about cars. Check it out for yourself. Cheerfully, Pat More

both men we worked with were excellent. have no complaints. they were honest, we think, and upfront. very helpful. as "senior citizen" shoppers, we found them to be very patient and complete in ans complaints. they were honest, we think, and upfront. very helpful. as "senior citizen" shoppers, we found them to be very patient and complete in answering our questions. we are very happy with the car (so far). made an anxious time a bit easier. would recommend them to anyone. More