Jaffarian Toyota
Haverhill, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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I have never had such a great experience in buying anything as I did at Jaffarian Toyota. There was no pressure to upgrade on packages or type of vehicle. They asked what we were looking for and LIST anything as I did at Jaffarian Toyota. There was no pressure to upgrade on packages or type of vehicle. They asked what we were looking for and LISTENED to our answer. My husband and I just went in at lunchtime to look at what the new models were like because our Camry was 15 years old and we were thinking it was time for a new one. We actually bought our new Camry then and there and thanks to Chris and Sarkis we had all paper work done and the car ready to take home the next morning (on a Saturday!). More
everyone that I dealt with at Jaffarian not only listened to me but actually heard what I was saying. no pushiness, no talking through me. they delivered on everything they offered and exceeded all of my exp to me but actually heard what I was saying. no pushiness, no talking through me. they delivered on everything they offered and exceeded all of my expectations. they told me the would match another dealer's offer as long as it was provided in writing and they did just that with no hidden add ons or mystery charges. they also delivered the vehicle with a full tank of gas!!!! JUST AWESOME More
We,my husband and I, were third time customers of Jaffarian Motors we have been well taken care of in the past. With the new Prius, we were happy with the salesman Jose's approach, no pressure to buy Jaffarian Motors we have been well taken care of in the past. With the new Prius, we were happy with the salesman Jose's approach, no pressure to buy until we were sure that this was the car we wanted. Also, when the dealership did not have exactly what I had in mind as to the exterior color, heated leather seats and backup camera, the company was very willing and able to accomodate our requests. We have owned three Jaffarian brand new cars starting off with a Volvo station wagon in the late 70's,a 2001 Toyota Tundra truck and now the Prius. I have also been pleased with the service department in the past. Thankyou again Jose, Sarkis and Mr. Jaffarian. Barbara and John(Jack) Cote More
THis was the best car buying experience of my life. All the gentelemen I worked with were so professional and respectful, they really went out of thier way to get me approved for a loan. They worked hard the gentelemen I worked with were so professional and respectful, they really went out of thier way to get me approved for a loan. They worked hard and happily. I have all thier contact info for any problems or questions at any time, and I'll use them. I HIGHLY recommend this team!! More
I have been searching for cars for quite some time now and i walked into Jaffarian with the same mentality i always do...i hate car salesmen. But to my astonishment, they were great. Gilmore was helpful, and i walked into Jaffarian with the same mentality i always do...i hate car salesmen. But to my astonishment, they were great. Gilmore was helpful, knowing i wanted a low payment, but still a farely new car, yet used. He sat us down and was able to show us how i could get my payments to what i needed. He didnt tell me to do it, he merely gave me the option. They gave me options and worked with me instead of against me. I finalized my purchase with Jon Russo, who was very helpful, seeing as how im a first time buyer. He explained the paperwork and went back if i needed further explaination. I will definitely recommend others to come here, i had a great experience. Thanks guys! More
Customer service was really good, I was very comfortable asking questions and talking to him. before taking the car home he explained everything about the car (inside and out). He was friendly and profess asking questions and talking to him. before taking the car home he explained everything about the car (inside and out). He was friendly and professional. My overall experience was very good and I would recommend the dealership. More
Second car from this dealership great experience both times. good customer service. Great location near my house, easy for me to get to and nice hours.all personnel very easy to talk with and also very times. good customer service. Great location near my house, easy for me to get to and nice hours.all personnel very easy to talk with and also very well versed in the product. I also think the service manager Jon Russo is super. More
We had an excellent experience leasing our new Toyota Rav4. We had not intended to lease a new car at all, but had been shopping for a used Toyota, but once we heard from the manager and from Louis what Rav4. We had not intended to lease a new car at all, but had been shopping for a used Toyota, but once we heard from the manager and from Louis what the prices were for leasing and got a chance to look at a new Rav4, we were sold. More
This is my first purchase on a new vehicle; and normally I don’t like giving reviews. Friends tell me that I am very hard to please, and they are probably right; unless I feel like I’ve gotten my dollars w I don’t like giving reviews. Friends tell me that I am very hard to please, and they are probably right; unless I feel like I’ve gotten my dollars worth! Anyways I rated sales man Jose Lopez excellent for various reasons’….my first choice was Nissan, second Honda and last Toyota, to be honest I did not intend to buy a new Toyota, I must admit the reason why I decided to go with Toyota was Mr. Lopez. If he had not convinced me on facts regarding recalls, incentives, pricing, etc…I would have gone another way, plus most importantly at no time felt pressure, there was no aggressiveness from his part (that can throw anyone off especially me) best of all he worked with me regarding my biggest pet peeve loosing $$$$….Also I just recommended a co worker of mine to visit Jaffarian and mentioned the great customer service that I had experience…. So I look forward regarding future purchases with Jose and most likely would follow him as a client! Thanks for your time and patience! More
The sales staff is great, I came in for a Prius and was able to buy it of the lot for a very reasonable price. The money guy was able to save me $400 by getting me to take the $750 rebate, with 3.5% finan able to buy it of the lot for a very reasonable price. The money guy was able to save me $400 by getting me to take the $750 rebate, with 3.5% financing from Bank of America which was better than the Toyota 1.9% financing! Keep up the great work. Not to mention it was a nice low stress sales pitch unlike other dealers. Gerry More