
Jaffarian Toyota
Haverhill, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,029 reviews
VERY DISAPPOINTED with "Nome or Nemo or Nimo " We went with extreme hope to buy a New Highlander for my lovely wife. We bought several vehicles from Jaffarian Toyota and Volvo in my family. My Sist We went with extreme hope to buy a New Highlander for my lovely wife. We bought several vehicles from Jaffarian Toyota and Volvo in my family. My Sister just purchased a New Rav4 from them and very happy with all the experience she had at this dealership. But our experience was ruined by a sales person name Nomi or Nemo, who was not happy to help but kept us as hostage in open lot for long time while he was helping or showing a Truck to another customer. He literally jumped on us the moment we parked our car. He never asked our name or greeted. said "you are looking for some thing ? I can help you. He never allowed us to go inside, sit down or talk. Took us straight to a highlander. left us to get license plate to test drive? We were surprise , he never asked our license or name or any other contact information. we waited almost 20 minutes out side in inventory lot, We realized he was entertaining other customer at same time and running around Other customer were also ignored by him when he was talking to us saying, I have been here for over an hour and half this sales man has no clue. knows nothing about vehicle I am interested in and arguing with me. We asked other customer his name. Never mind we decided to leave and come back some other time and ask for a different sales person but, wife doesn't want to go back and get embarrassed again. He is Awful sales person. So, here is my advise to his Supervisors and Managers Keep the Good sales staff who cares about Your valuable customers or you will keep loosing customers like us. Jaffarian just lost a loyal customer! More
Eazy Sales Process Got the Truck, My Husband wanted. He is very happy. We just love it He was more leaning towards Domestic Truck but after meeting with Ricky and test d Got the Truck, My Husband wanted. He is very happy. We just love it He was more leaning towards Domestic Truck but after meeting with Ricky and test drive he changed his mind for Toyota. Very Knowledgeable and intelligent sales person He showed us every thing how it works. He went through everything with my husband explain all the features, sync his phone. One thing we like about our sales person he was always willing to help us. He was so nice, all the time he was make sure that we are completely satisfied with our decision and purchase. Truck was ready, registered and all cleaned up, as we reach to the dealership. By the way, we love his suggestion about the running board on our truck. Thank you all making our purchase experience wonderful. More
Great Experience Beginning to End Purchasing my new car was one of the easiest processes I have ever been through. Upon arriving, Adrian greeted me right away and was a pleasure to wor Purchasing my new car was one of the easiest processes I have ever been through. Upon arriving, Adrian greeted me right away and was a pleasure to work with from start to finish. He answered all my questions (even answering texts on his day off ), was super patient with me and helped me weigh out all the options between trim levels and what was in-stock. Not only was Adrian awesome, but Paul made the financing easy and transparent. Dealerships generally have a bad rep for negotiating and trying to be pushy and not once did I feel that at Jaffarian. This was my first vehicle purchase with Jaffarian and it will most definitely not be my last. Thank you guys!!! More
Amazing Staff, Great Cars, and Great Prices I was looking for used cars online, and wasn’t happy with any of the X0,000 results that showed up besides a few from Jaffarian Toyota. Saw one beauti I was looking for used cars online, and wasn’t happy with any of the X0,000 results that showed up besides a few from Jaffarian Toyota. Saw one beautiful used BRZ in their inventory and test drove it the next day on a walk in, and bought it the following day. The staff was extremely friendly and sincere. Would go back without hesitation. More
No pressure Love the experience because there were no pressure at all.The sales person not only was very knowledgeable of the vehicle at wanted to purchase but al Love the experience because there were no pressure at all.The sales person not only was very knowledgeable of the vehicle at wanted to purchase but also explained to me all the options I had with no pressure like other dealers have.Definitely will recommend Jaffarian Toyota to friends and family.Thank you Maggy Paulino for all your help. More
Very Good Sales Person and Dealership Last time I couldn't make a deal and they let me walked away. I ended up buying from other dealership. I came to see some options on my leased vehicl Last time I couldn't make a deal and they let me walked away. I ended up buying from other dealership. I came to see some options on my leased vehicle. By sales person Ricky was very professional and cautious to help and explained that I should lease again to save money He gave me a deal, I couldn't refused it. I got the better options in New Toyota More Millage and same price. I couldn't believe it. I am very happy with my Toyota and sales person Ricky. My friend is in the market for Highlander. We'll definitely see him soon. Keep up the good customer caring service. We will be back again and again. More
Pleasant Experience Buying a New Toyota. Very friendly and knowledgeable sales staff. My sales person Ricky was very knowledgeable and helpful Took his time and listened to our requirements Very friendly and knowledgeable sales staff. My sales person Ricky was very knowledgeable and helpful Took his time and listened to our requirements for a vehicle and helped us find the perfect match. Good pricing without the hard upsell. Did take awhile to finish the paperwork, but they were busy and were attentive while we waited for the paperwork to be completed. Would highly recommend RICKY ARORA my Salesman; he did a great job and was very pleasant to do business with. This is my second Car in family from him. I called and asked specifically to work with Ricky. No hassle, No drama with him,. he is very straight forward. Showed us the service and waiting lounge.. I would recommend this dealership and would purchase a vehicle from them again. More
Bought my first brand new car I have never bought a car from a car dealership. I have heard horror stories than great stories. I didn’t know what to expect. I went into dealership I have never bought a car from a car dealership. I have heard horror stories than great stories. I didn’t know what to expect. I went into dealership knowing someone who I trust and went to him for his knowledge of the dealership. Checking cars before my visit I know what I wanted. I asked and Ricky got me to test drive it. To be honest I wanted to take test drive alone (salesmen just keeps trying to sell when test drive). There is so much more but I am very happy with the Rav 4. More
Thank you Glen!!!!! I was very pleased with the attention we received from Glen. I had been to several other dealerships but found Glen at Jaffarian to be the kindest mos I was very pleased with the attention we received from Glen. I had been to several other dealerships but found Glen at Jaffarian to be the kindest most helpful. He helped us get the car that we wanted and that was great. Thank you for making the process as stress free as possible. Also wanted to thank Jowell because he was always quick to reply and helped us get the search started. He was very helpful and kind. We love the new Highlander. More
Thank you Ricky! We wen to look some used SUV fortunately we met a good sales person Ricky. He was very helpful in our purchase decision. He made our car shopping expe We wen to look some used SUV fortunately we met a good sales person Ricky. He was very helpful in our purchase decision. He made our car shopping experience absolutely painless and remarkable. We never thought will buy a new vehicle. His suggestion and expiation was appropriate to our needs, life style and budget. We appreciate his enthusiasm and being empathetic. His customer service was top notch. He was make sure that we are 100% satisfied after finishing paper work he was waiting for us. It was too late at night. We felt sorry for him and Finance person Tom have to wait very late for us. But they both made our Car buying experience enjoyable and painless. When we went to pickup New Rav4, It was ready, very clean and shining on time we schedule. Mr. Ricky explained every thing and how it works. We are very happy and will definitely see him again for my Truck. More