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Jaffarian Toyota
Haverhill, MA
2,028 Reviews
The Jaffarian family has been part of the Merrimack Valley community for decades as the 4th generation of our family is now part of the business. Over these years, our commitment to delivering quality customer service remains our focus to our loyal customers. For over 60 years, we have been the local, family owned Toyota dealership serving the Boston's North Shore, Merrimack Valley, Woburn and Southern New Hampshire, including Newburyport, Salisbury Beach, Haverhill and Woburn MA, Plaistow and Salem NH. We are the oldest original Toyota dealership in New England. Our "family" runs deeper as we consider our entire team working at Jaffarian Toyota and Scion to be our extended family.
Loyal customers who return to our showrooms and service departments year after year, car after car is proof of how hard we work to earn your business. We recognize and appreciate the investment involved in owning an automobile which is why we place great value on our long-standing reputation of offering a great experience and some of the best deals in new and used cars. Jaffarian Toyota holds our customers in the highest regard and values the support from the communities we serve. Come experience the Jaffarian Way. Our Toyota dealer proudly serves Woburn & Boston. From our family to yours, we look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,028 reviews
September 06, 2017
Excellent service and comfortable waiting Very efficient and friendly service. Nice waiting area. Service people explained work needed and what was done in a professional manner. No charge for Very efficient and friendly service. Nice waiting area. Service people explained work needed and what was done in a professional manner. No charge for my recall. More
by Murphy Karen 12345
Employees Worked With
Maggie Paulino
September 03, 2017
15000 check up As always a very good crew.Took me right in and a short wait time.Mark does a real nice job running the department Thanks As always a very good crew.Took me right in and a short wait time.Mark does a real nice job running the department Thanks More
by eelman47
Employees Worked With
Mark DeFrancesco
August 30, 2017
service advisors are knowledgeable with good status updates easy to make appointments and courtesy car service makes it easy to get to and from dealership. Amy did a good job explaining options and alternatives easy to make appointments and courtesy car service makes it easy to get to and from dealership. Amy did a good job explaining options and alternatives More
by mjurcy
Employees Worked With
Amy Menec
August 30, 2017
Purchase 4 runner This was more pleasant car purchase than we have experienced ever. Francesca was knowledgeable but not pushy at all She was quick to eapon to ayerth This was more pleasant car purchase than we have experienced ever. Francesca was knowledgeable but not pushy at all She was quick to eapon to ayerthiutquetion b email and communicated well throughout So far we are pleased with our purchase and place of purchase More
by Ah6445
Employees Worked With
Other Employees :
Tony Bruno, Francesca Hamilton, Jason Weeden
August 29, 2017
Oil change Mark was just amazing. he couldn't have been better. Nice, polite and respectful are just a few words that describe this great young man Mark was just amazing. he couldn't have been better. Nice, polite and respectful are just a few words that describe this great young man More
by Defrancesco17
Employees Worked With
Mark DeFrancesco
August 27, 2017
Very accommodating and professional. Always easy to reach, they try to fit your needs into their schedule. My 2009 Yaris runs great with their TLC. Always polite and professional. Always easy to reach, they try to fit your needs into their schedule. My 2009 Yaris runs great with their TLC. Always polite and professional. More
by Yari'sMom
Employees Worked With
Walter Sazo, Chris Blanco
August 27, 2017
Outstanding customer service The service department is exceptional. Every service employee was courteous and professional - they seemed genuine. Gary Jaffarian is awesome - mak The service department is exceptional. Every service employee was courteous and professional - they seemed genuine. Gary Jaffarian is awesome - makes sure every customer is treated well. More
by Tammy E
Employees Worked With
Alex Chase, Mark DeFrancesco
August 26, 2017
great price ! Great sales people ! Researched 4 different dealers . Jaffarian ended up with the best price . The sales Manager ( Tim Digaetano ) called me on his day off to seal the dea Researched 4 different dealers . Jaffarian ended up with the best price . The sales Manager ( Tim Digaetano ) called me on his day off to seal the deal . Sales person , Mary Kate Fisher was awesome , no pressure just great service and great price ! More
by Ron Deo
Employees Worked With
Mary Kate Fisher
August 25, 2017
Service I got a convenient appointment brought my cats in for inspection sticker. A very pleasant man named Mark Defrancesco greeted me, said he would,have m I got a convenient appointment brought my cats in for inspection sticker. A very pleasant man named Mark Defrancesco greeted me, said he would,have me out of there in about 20 minutes and I was. Very good experience. More
by PJrav
Employees Worked With
Mark DeFrancesco
August 23, 2017
EXCELLENT AS ALWAYS I have purchased 2 other Toyota's from other Toyota dealerships and I must say that my experience with Jaffarian was excellent when purchasing and wit I have purchased 2 other Toyota's from other Toyota dealerships and I must say that my experience with Jaffarian was excellent when purchasing and with any service I have had. This service I even received a nifty video of my car, narrated by the service person telling me the current condition of my car. More
by Annie Cummings
Employees Worked With
Mark DeFrancesco
