
Jaffarian Toyota
Haverhill, MA
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excellent service , would highly reccommend, friendly service rep., comfortable lounge and waiting area, quality of work is exc., thank you for taking such good care of , would highly reccommend, friendly service rep., comfortable lounge and waiting area, quality of work is exc., thank you for taking such good care of me and my vehicle More
mislead by the salesperson I arrived on a Sunday with my wife to purchase a vehicle that I was told by my salesperson was available and that was "on one of our properties" we ag I arrived on a Sunday with my wife to purchase a vehicle that I was told by my salesperson was available and that was "on one of our properties" we agreed on a price and was promised that it would be delivered on the following Wednesday. With that promise, I agreed to sign a purchase and sales agreement and allow the dealership to charge my American Express $2,500. that promise proved to be false, they DID NOT HAVE THE VEHICLE IN THE STATE OF MASSACHUSSETS!! After multiple calls and the runaround I realized they could not produce the car or the VIN number so I could not secure my loan and insurance binder. I reached out to the sales manager and continued to get the same runaround. On Friday I cancelled the P&S agreement and I am still trying to get my $2,500 back!!! This is a slick outfit that I would not recommend to anyone. More
They went above and beyond to help me. Sebastian and floor manager spent countless hours to get me in a car that would fit my budget and be suitable for my business purposes. I will forever Sebastian and floor manager spent countless hours to get me in a car that would fit my budget and be suitable for my business purposes. I will forever be grateful for how hard you guys worked to help me. I will tell everyone about Jaffarian. Never knew companies like this still existed! Felt like I was dealing with family while everyone was extremely professional. Thanks and keep up the good work. More
Above and beyond I received a letter to renew my lease early, I was very happy with my sales person. I was not impressed with the sales manager assigned to me. . I c I received a letter to renew my lease early, I was very happy with my sales person. I was not impressed with the sales manager assigned to me. . I came back the next day to start the paperwork but not pick up the car until the following day. I felt very rushed to leave with the car that evening which would have been ok if my sales person hadn't been so busy. I ended up waiting for 3 hours A wonderful manager came out to apologize profusely for the uncleanliness of the vehicle and asked me to come back the following night so he could make things right. The finance manager was excellent. More
Best car dealership experience yet! I spent several days communicating with various dealers via email as I searched for the best deal on a new Highlander. Kimberly Domaingue at Jafferi I spent several days communicating with various dealers via email as I searched for the best deal on a new Highlander. Kimberly Domaingue at Jafferian was the most responsive and professional of the internet reps I was in contact with. Ultimately, she offered the best deal on an in-stock vehicle that matched my needs. Arriving at the dealership, I was introduced to Adam who would be my sales rep. Adam was also very professional and the deal was concluded with no hassles. More
Great Experience We had a great experience at Jaffarian with Sales Representative, Ronnie Rosario. He assessed our needs, asking the right questions, and came up with We had a great experience at Jaffarian with Sales Representative, Ronnie Rosario. He assessed our needs, asking the right questions, and came up with the perfect Toyota Corolla for us. Within an hour, we had made our decision and felt that we got a great deal. There was no pressure and everyone involved was very friendly and professional. We highly recommend this dealership and Ronnie Rosario. More
JAFFARIAN EXPERIENCE My husband and I visited Jaffarian Toyota on June 14, 2017. We were greeted at the dealership with a smile and a warm handshake. Sarkis and Francesc My husband and I visited Jaffarian Toyota on June 14, 2017. We were greeted at the dealership with a smile and a warm handshake. Sarkis and Francesca went out of their way to make the both of us feel comfortable. They were informative and never became frustrated with our many questions. All of our questions were answered to our satisfaction. We received a wonderful tutorial on a new Highlander by Francesca. We are very happy with our new car and very appreciative to this wonderful team that helped us obtain our goal. Richard & Carol More
Jaffarian's is awesome Great service, great deal, great people. Could not have been happier with our service and experience. Our new car was even delivered to our home and t Great service, great deal, great people. Could not have been happier with our service and experience. Our new car was even delivered to our home and the trade picked up. More
Wonderful people in sales and service My new Prius Prime is a great ride and I drove to the Wilderness of Virginia from Massachusetts on my first tank of gas. Thanks Toyota. I went to She My new Prius Prime is a great ride and I drove to the Wilderness of Virginia from Massachusetts on my first tank of gas. Thanks Toyota. I went to Shenandoah National Park and drove the Skyline Drive exploring the Blue Ridge Mountains. Up and down the winding road and many stops at designated lookout areas. Over 61 MPG for the entire trip. Fantastic gas mileage! More
Best experience ever I couldn't have expected the process to go any smoother. Josh was very knowledgeable and made sure I got a great deal. They got my the truck I wanted I couldn't have expected the process to go any smoother. Josh was very knowledgeable and made sure I got a great deal. They got my the truck I wanted and delivered it fast and clean. The finance process was great too. Who woulda thunk. More