Jaffarian Toyota

Pleasant and courteous experience Mary-Kate was a pleasant person to do business with. She showed me some Toyotas that I was interested in. She was knowledgeable and explained the diff Mary-Kate was a pleasant person to do business with. She showed me some Toyotas that I was interested in. She was knowledgeable and explained the differences in models. In the end, I ended up with a used Escape that they had on the lot that was competitively priced. I would give them 5 stars but the one drawback was the only person who could do registrations had gone to lunch and it took a little longer than I would've of liked to process the paperwork. I would rate them 4 1/2 stars if I could. Overall it was a comfortable place to shop, everyone was friendly and courteous and I would recommend this dealership. More

Outstanding experience After visiting 2 dealer ships a friend recommended Jaffarian Toyota. We were greeted the moment we entered the dealership. All the personnel were ve After visiting 2 dealer ships a friend recommended Jaffarian Toyota. We were greeted the moment we entered the dealership. All the personnel were very friendly and made us feel comfortable with no pressure. Adam Colarusso was an excellent sales associate .very friendly , pleasant very knowledgeable in answering any question. customer service made us feel welcome. It was a very pleasant experience . I would defiantly recommend Jaffarian dealership to any one buying a car and I would defiantly go back for any car needs I would have in my future. This was the best experience I have ever had with buying a car We walk away with 2 great cars . we are absolutely satisfied. More

"Pleasant Experience" We went to Jaffarian Toyota Accessories and Parts department and Service Department today and it was a very pleasant experience. We purchased a car We went to Jaffarian Toyota Accessories and Parts department and Service Department today and it was a very pleasant experience. We purchased a cargo mat and ordered door protectors for the Toyota RAV 4 we recently purchased and drove home on May 26. Nate, the person we dealt with in the Accessories and Parts department, was very accommodating, helpful and professional in obtaining the EXACT products we needed for our vehicle. We also asked if we could make an extra key, just a regular key without the chip, to open the vehicle door in the event we should ever mistakenly lock ourselves out. Nate said that it was not only possible, but he CAN DO IT! GREAT, we did not have to go out of our way to a locksmith or order one! This is exactly the type of response we love to hear! GREAT JOB! We asked Amy Menec in the Service Department a couple of module programming questions that I was not certain of implementing. Amy not only explained how to program the specific module, but, went the extra mile by coming out to our vehicle and actually guiding me through the process! ABOVE AND BEYOND! We had a bolt/screw in one of our front tires and Chris Blanco promptly took care of it. He fixed, spin balanced and remounted it. PROFESSIONAL! We were very impressed that we did not have to remind him of the spin balancing as we have had to do in the past with other resources. I also asked Michael Ackroyd for a copy of the Car fax which I forgot to get. He said NO PROBLEM. Which we love to hear! He promptly printed one out for us. So much to remember when purchasing a vehicle after so many years. We felt as though we were treated and valued as important customers not only during the vehicle sale, but also afterward. Based on our over all experience with purchasing our Toyota RAV4, the brief experience with the Accessories and Parts Department, Service Department, Sales Department and personnel interaction, I would definitely recommend this dealership and continue to do business here. More

"Great Customer Service - NO SALES PRESSURE!!" We had a very old vehicle, 16 years, and decided it was time to get something else. We always bought cars from the standard auto makers and decided We had a very old vehicle, 16 years, and decided it was time to get something else. We always bought cars from the standard auto makers and decided we wanted try something different. After extensive research with different auto makers and obtaining numerous reviews from relatives and friends we decided we would buy a Toyota RAV 4. Four very reliable neighbors, friends and associates highly recommended Jaffarian Toyota. One resource told me she and her family had been doing business at this dealership for 20 years! WOW, I thought that IS a long time! A neighbor mention that she was absolutely satisfied with both sales and service at this dealership and would definitely recommend them. Yet another associate mentioned that she would definitely recommend this auto dealership and would definitely do business with them again. These people are very reliable so it was easy for us to make up our minds where we would look for our next vehicle, a Toyota RAV 4. We were promptly greeted from the moment we entered the dealership door. We found the showroom to be very clean and comfortable. The personnel were very friendly and cordial and made us feel comfortable and important whether we were just browsing or interested in buying a new or pre-owned vehicle. They came over to us and introduced themselves and were very friendly. Gary Clark and Sarkis Shamshoyan introduced themselves and thanked us for choosing Jaffarian Toyota for our choice of dealership. Adam Colarusso was our sales associate. He was very helpful in assisting us to find the exact vehicle we were looking for. I commend his patience and attitude. We test drove two vehicles and asked many questions. He was very knowledgeable in answering many technical questions my husband asked and if he did not know the answer or was unsure in any way he went the extra mile to obtain the answer. EXCELLENT CUSTOMER SERVICE! NO SALES PRESSURE! We bought a pre-owned certified Toyota RAV4, and also purchased an extended warranty. Jason proficiently handled the financing in a timely manner and explained extended warranty options. We selected options based on our needs and did not feel pressured in any way. We were able to finish the financing, registration and obtained the sticker in the same day! Very efficient! GREAT JOB ! The personnel congratulated us and thanked and expressed appreciation for our business before we left the dealership. Sarkis Shamshoyan made sure that everything was in place before we left the dealership and thanked us for choosing Jaffarian to purchase our Toyota RAV4. We have been to many dealerships in the past, however, we were impressed with the RESPECT and appreciation we received from everyone at Jaffarian Toyota. I am confident that we will be happy for many years to come with our purchase. Based on our experience with purchasing our Toyota RAV4, and personnel interaction I would definitely recommend this dealership and continue to do business here. More

Great experience and people, especially Richard! Start to finish, we had a very pleasant sales experience at Jaffarian. Richard Johnson, in particular, made the whole process more enjoyable, as his d Start to finish, we had a very pleasant sales experience at Jaffarian. Richard Johnson, in particular, made the whole process more enjoyable, as his demeanor really put us at ease. He is an asset to your team! More

Great customer service Best part of the experience is the truck. Much improved. Salesman Richard was terrific. A very good salesman without being phony. Down to earth. Frien Best part of the experience is the truck. Much improved. Salesman Richard was terrific. A very good salesman without being phony. Down to earth. Friendly. Great sense of humor. he helped me get a really good deal. I would send anyone to see Richard. More

Buy your car ANYWHERE else. Should have listened to the warnings of the people I know and not these FAKE reviews posted by employees. Terrible customer service, dishonest and unp Should have listened to the warnings of the people I know and not these FAKE reviews posted by employees. Terrible customer service, dishonest and unprofessional. You are better off buying a car off of Craigslist - at least they'd probably feel bad about screwing you over. More

07' Chevy Trailblazer My fiancé and I went in on a Thursday afternoon we met with the sales person named Gus he was excellent from the road test to the paperwork to the fi My fiancé and I went in on a Thursday afternoon we met with the sales person named Gus he was excellent from the road test to the paperwork to the final gas up and go. I would highly recommend this place to do business With, and I will continue to do business with them in the future. I was very impressed. Thank you for such a great experience. More

Purchase of Toyota RAV4 Mary Kate Fisher was awesome. A real professional. Very courteous, soft spoken and she made the whole process tension free. In my previous experienc Mary Kate Fisher was awesome. A real professional. Very courteous, soft spoken and she made the whole process tension free. In my previous experiences purchasing cars I always felt that I was being taken advantage of, and usually left feeling that the salesperson had gotten the better of me. Not so with Mary Kate! She knew what I wanted and respected my wishes. There was nothing pushy or aggressive about her. She was confident, and knowledgeable. I really enjoyed meeting her and would recommend her to anyone I know. She is definitely an asset to the Jaffarian team. More

Courteous and friendly. The experience was made easy by all the staff. Everyone made sure I was happy and was able to drive off the lot when I wanted to with my vehicle. The experience was made easy by all the staff. Everyone made sure I was happy and was able to drive off the lot when I wanted to with my vehicle. More