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Jaffarian Toyota
Haverhill, MA
2,028 Reviews
The Jaffarian family has been part of the Merrimack Valley community for decades as the 4th generation of our family is now part of the business. Over these years, our commitment to delivering quality customer service remains our focus to our loyal customers. For over 60 years, we have been the local, family owned Toyota dealership serving the Boston's North Shore, Merrimack Valley, Woburn and Southern New Hampshire, including Newburyport, Salisbury Beach, Haverhill and Woburn MA, Plaistow and Salem NH. We are the oldest original Toyota dealership in New England. Our "family" runs deeper as we consider our entire team working at Jaffarian Toyota and Scion to be our extended family.
Loyal customers who return to our showrooms and service departments year after year, car after car is proof of how hard we work to earn your business. We recognize and appreciate the investment involved in owning an automobile which is why we place great value on our long-standing reputation of offering a great experience and some of the best deals in new and used cars. Jaffarian Toyota holds our customers in the highest regard and values the support from the communities we serve. Come experience the Jaffarian Way. Our Toyota dealer proudly serves Woburn & Boston. From our family to yours, we look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,028 reviews
October 10, 2016
Great Service - Excellent Salesman! I was shopping for a new vehicle for a while now and not having much success. A friend recommmended Jaffarian Toyota in Haverhill, Ma and I was lucky I was shopping for a new vehicle for a while now and not having much success. A friend recommmended Jaffarian Toyota in Haverhill, Ma and I was lucky enough to be paired up with a great salesman. Chris was not only professional, but also very knowledgeable of the vehicles and various features. His "no nonsense" attitude and honesty are not always typical of a salesmen, but definitely not something that goes unnoticed. I would recommend him to anyone! He did a great job understanding my needs and making sure I found a great car that fit my lifestyle. Thanks Chris for an excellent experience. More
by HEFTY-LEFTY
Employees Worked With
Chris Grandmaison
October 08, 2016
outstanding this was the second new vehicle purchased from this dealer. Francesca was excellent along with the rest of the sales team. Very friendly and easy to d this was the second new vehicle purchased from this dealer. Francesca was excellent along with the rest of the sales team. Very friendly and easy to do business with. More
by jaffarian dealership
Employees Worked With
Sarkis Shamshoyan
October 04, 2016
New car purchase I recently purchased a new Avalon hybrid. My experience with all the staff was excellent. This is the seventh car that I have purchased or leased from I recently purchased a new Avalon hybrid. My experience with all the staff was excellent. This is the seventh car that I have purchased or leased from Jaffarian's and would not consider going anywhere else to purchase a vehicle. More
by JoyceD
Employees Worked With
Mary Fisher, Sarkis Shamshoyan, Dale Whittredge
October 04, 2016
Great experience Mary Kate and Sarkis were very pleasant to do business with. This is my 2nd vehicle from Jaffarian and I would recommend to anybody! They were frien Mary Kate and Sarkis were very pleasant to do business with. This is my 2nd vehicle from Jaffarian and I would recommend to anybody! They were friendly and knowledgeable and a pleasure to do business with. More
by janetsline
Employees Worked With
Mary Kate Fisher, Sarkis Shamshoyan
October 03, 2016
Love Toyota Called on the phone to research, made a deal on the phone. Arrived in the show room to have Francesca help me, she was phenomenal. Called on the phone to research, made a deal on the phone. Arrived in the show room to have Francesca help me, she was phenomenal. More
by Happy Customer
Employees Worked With
Francesca
September 24, 2016
First new car This dealer is great. My sales agent mary Kate was great I went in looking for a used car . They had an issue where one Paper got strung up in toyota This dealer is great. My sales agent mary Kate was great I went in looking for a used car . They had an issue where one Paper got strung up in toyota financial from previous owner. Yet they worked with me and I ended up in a brand new car for just a few dollars more a month deff reccomendations them More
by Starchild88
Employees Worked With
Mary kate
September 21, 2016
Great Experience Everyone at Jaffarian has been helpful, responsive and knowledgeable each time I've been to the dealership. Sales and service have both been great to Everyone at Jaffarian has been helpful, responsive and knowledgeable each time I've been to the dealership. Sales and service have both been great to work with and I will definitely return. More
by Cait
September 14, 2016
This dealer is amazing Good sales people, they don't rush you to buy They did they part of the job they need it too make the buyer happy Good sales people, they don't rush you to buy They did they part of the job they need it too make the buyer happy More
by Balboa1030
Employees Worked With
RICHARD JOHNSON
September 14, 2016
Very responsive team . All team members were responsive and helpful. Also I believe I paid a fair price for my new vehicle which was refreshing. Overall very good. Howeve All team members were responsive and helpful. Also I believe I paid a fair price for my new vehicle which was refreshing. Overall very good. However, with regard to maintenance work, I am not convinced that my brand new vehicle should vibrate at 70 mph or higher. Not buying the vehicle is light so it will do this. Also past maintinence experience I asked that the service folks swap out old wipers with new ones. When they did this they did not click the blades in place so when driving in next rain storm one of the new wipers flew of the car and was not retrievable the other one stayed on but was not locked on. Service dept could improve with quality of work and still not sure if they actually checked out my alignment or not? More
by True survey
Employees Worked With
Gary Clark, Maggie Paulino
September 11, 2016
Great Expericnce This is the first time I bought a car at Jaffarian Toyota and had a very good experience with both the Sales person Richard Johnson and Manager Sarkis This is the first time I bought a car at Jaffarian Toyota and had a very good experience with both the Sales person Richard Johnson and Manager Sarkis Shamshoyan More
by mrjuke4859
Employees Worked With
Sarkis Shamshoyan, RICHARD JOHNSON
