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Jaffarian Toyota
Haverhill, MA
2,028 Reviews
The Jaffarian family has been part of the Merrimack Valley community for decades as the 4th generation of our family is now part of the business. Over these years, our commitment to delivering quality customer service remains our focus to our loyal customers. For over 60 years, we have been the local, family owned Toyota dealership serving the Boston's North Shore, Merrimack Valley, Woburn and Southern New Hampshire, including Newburyport, Salisbury Beach, Haverhill and Woburn MA, Plaistow and Salem NH. We are the oldest original Toyota dealership in New England. Our "family" runs deeper as we consider our entire team working at Jaffarian Toyota and Scion to be our extended family.
Loyal customers who return to our showrooms and service departments year after year, car after car is proof of how hard we work to earn your business. We recognize and appreciate the investment involved in owning an automobile which is why we place great value on our long-standing reputation of offering a great experience and some of the best deals in new and used cars. Jaffarian Toyota holds our customers in the highest regard and values the support from the communities we serve. Come experience the Jaffarian Way. Our Toyota dealer proudly serves Woburn & Boston. From our family to yours, we look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,028 reviews
January 25, 2016
Pleasant experience Richard Johnson made the process less painful than normal. He was able to offer me the same quote from a competing dealer less $50 saving me time and Richard Johnson made the process less painful than normal. He was able to offer me the same quote from a competing dealer less $50 saving me time and my patience :). He also made sure I was all set upon delivery . I'd recommend Richard at Jaffarian for future purchases. More
by Lovemysienna
Employees Worked With
Richard Johnson
January 24, 2016
Great Customer Service The service is great......The vehicle are very nice....And they guys are very helpful. This is my 3rd vehicle purchased from Jaffarian and I have The service is great......The vehicle are very nice....And they guys are very helpful. This is my 3rd vehicle purchased from Jaffarian and I have never had an issue. I recommend them to anyone needing a vehicle.. More
by lois_n23
Employees Worked With
Other Employees :
Ronnie was excellent., Dale Whittredge, Trevor Fanning
January 18, 2016
Professional & Honest Excellent, professional, honest customer care from owner Gary Jaffarian, my salesman Joshua Shephard and Sales Manager, Sarkis Shamshoyan. Mr. Jaffar Excellent, professional, honest customer care from owner Gary Jaffarian, my salesman Joshua Shephard and Sales Manager, Sarkis Shamshoyan. Mr. Jaffarian had me speak with Sarkis first, who assured me a most pleasant experience. I could not have been treated with better care and respect. I am a former car salesman, and I can attest they did not engage in any of the negative behaviors that are so inevitable while car shopping. I am so happy with my experience and absolutely love my new Rav4. More
by evabutterfly
Employees Worked With
Sarkis Shamshoyan, Joshua Shepard
January 16, 2016
Best toyota dealer in massachusetts Friendly family vibe and they work hard to make deals happen! We have purchased 3 cars so far from them and plan to buy all future cars from jaffaria Friendly family vibe and they work hard to make deals happen! We have purchased 3 cars so far from them and plan to buy all future cars from jaffarian. Toyota is hands down the best car for the money...period. More
by Ebe
Employees Worked With
Gavin jaffarian, Maggie Paulino
January 16, 2016
Inconvient I dropped the car off at 9am for a 20K service-came back at Noon as discussed and the car was not ready. I was presented with let me find an excuse fr I dropped the car off at 9am for a 20K service-came back at Noon as discussed and the car was not ready. I was presented with let me find an excuse from the service person to the Manager. I have no interest in your excuses. Have the car ready when promised More
by richard
Employees Worked With
Dale Whittredge
January 14, 2016
Positive Experience Thank you again Jaffarian for a positive experience having my vehicle serviced for an oil change. Employees are always courteous, cheerful, and effic Thank you again Jaffarian for a positive experience having my vehicle serviced for an oil change. Employees are always courteous, cheerful, and efficient. Keeps me coming back! More
by happy customer
Employees Worked With
sorry - I don't have the name handy
January 12, 2016
Toyota 2015 10,000 mile service I was in and out in less than an hour and the cost was $0 and they washed the car and rotated the tires. Of course I wish they would have vacuumed th I was in and out in less than an hour and the cost was $0 and they washed the car and rotated the tires. Of course I wish they would have vacuumed the floor which I did myself when I got home. Excellent service. The man at the desk was very professional. More
by bcgallant
Employees Worked With
David 129690
January 12, 2016
Terrific service Easy in and out service. On time, efficient, cost-effective and the car was washed and ready to go in less than an hour. Highly recommend. Easy in and out service. On time, efficient, cost-effective and the car was washed and ready to go in less than an hour. Highly recommend. More
by Toyota
Employees Worked With
Dale Whittredge
January 09, 2016
Lease regular service Very quick & complete service. Friendly & informative. Discussed any additional service I might need. Will be back for all services that I will need. Very quick & complete service. Friendly & informative. Discussed any additional service I might need. Will be back for all services that I will need. Thank you. More
by Rick
Employees Worked With
Franco, Dale Whittredge
January 08, 2016
Great service! I love this dealership. The service department treats you like your time is important. They are prompt and courteous. I also love that they took t I love this dealership. The service department treats you like your time is important. They are prompt and courteous. I also love that they took the time to wash my car while it was in for an Oul change! More
by Silverandspice
Employees Worked With
Dave , Dale Whittredge
