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Jaguar Land Rover Hinsdale

Hinsdale, IL

Overview
Employees
Reviews
Vehicles
4.7
832 Reviews
Land Rover Hinsdale, part of Bill Jacobs Motor Sports, takes pride in delivering a level of customer satisfaction beyond your expectations. They create a shopping experience that matches the luxury products they represent. Professional, well-informed, friendly Sales and Service representatives build one-on-one relationships with each customer. Bill Jacobs is a name you can trust, and has been in the automotive business for over 50 years.
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336 E Ogden Ave

Hinsdale, IL

60521

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Showing 832 reviews

September 08, 2024

Joe Rosone was very knowledgeable and thorough. He explained what was going on with my vehicle. More

by RANIELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rosone
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Sep 10, 2024 -

Jaguar Land Rover Hinsdale responded

Hello Raniello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 08, 2024

I recently purchased a new Range Rover from Land Rover Hinsdale, and I couldn’t be more pleased with my experience. From start to finish, Alan V was professional, attentive, and genuinely committed to ens More

by brandle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Sopron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Vilma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hello Brandle, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

September 08, 2024

Excellent dealership, great service. Everyone is very professional and always pleasant. The service is always perfect. More

by tdheard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rosone
Report | Print
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2024

The Service Team was accommodating and efficient in servicing the vehicle and keeping us updated. More

by Swadem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Gallovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Spencer and Raul ? in Service - 5 stars
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Sep 10, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi Swadem, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

September 06, 2024

Horrible service. The service area associates have no customer service skills and lack patience, empathy and value More

by Alana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi Alana, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at (630) 325-9955 so we may assist you in moving forward towards a resolution.

September 06, 2024

Quick, orderly and efficient service. I dealt w/ Mike Mashburn. Covered expectations and had me out of there in moments. Good experience. More

by ncc1701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mashburn
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Sep 10, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jaguar Hinsdale Service. We hope you have a great day!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 04, 2024

My whole experience from start to finish was excellent . Joe, my service advisor was very knowledgeable and thorough! I’m very happy with the overall service. More

by Fequaranta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rasone
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Sep 10, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jaguar Hinsdale Service. We hope you have a great day!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 01, 2024

Responsive and thorough. Excellent customer service. Honest and stand behind their work. Have gone to them for years. More

by THOMAS.PICKETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Pesina
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Sep 10, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 01, 2024

I had an amazing car buying experience with Agnes from the very first interaction to the very second before I drove off the lot in my new car. I was treated with immense respect and my time was valued wit More

by Garreth F
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Agnes Landowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Jaguar Land Rover Hinsdale responded

Hi Garreth, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi Garreth, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 31, 2024

Courteous and efficient. Joe Rossone is great. He is knowledgeable and helpful. Will visit again. More

by elisar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rossone
Report | Print
Sep 10, 2024 -

Jaguar Land Rover Hinsdale responded

Hello Elisar, we're happy you found our staff to be so supportive during your experience here at Jaguar Hinsdale Service. Please let us know if there is anything else we can do for you; we are more than happy to help!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we're happy you found our staff to be so supportive during your experience here at Land Rover Hinsdale. We are always more than happy to assist you if anything else comes up. Take care!

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