Jaguar Land Rover Santa Monica - Service Center

A marked change from previous visits. Previously contact regarding the status of my car was non-existent. Staff were not friendly or informative. This time Jorge was warm, informative Previously contact regarding the status of my car was non-existent. Staff were not friendly or informative. This time Jorge was warm, informative and called with updates. More

I waited over 40 min to be helped (after my service time started) only to find out that after the last time I was in for rodents in my engine, paying over $500, I could have been recommended a product to he started) only to find out that after the last time I was in for rodents in my engine, paying over $500, I could have been recommended a product to help prevent it happening again. Instead, I paid that price just a few months later again for the same problem. Seemed like they knew they would see me back again soon for my $$$ More

I love taking my car here for service. They are always professional and on point. Service advisor is friendly and knowledgeable. Thank you, keep it up! They are always professional and on point. Service advisor is friendly and knowledgeable. Thank you, keep it up! More

I am as dedicated to Range Rover Santa Monica as they are to me and my car. I always received excellent customer service. I won't go anywhere else ! to me and my car. I always received excellent customer service. I won't go anywhere else ! More

Professional dealership and amazing service advisors. They provide detailed feedback about my car with appropriate actions. I have my RRS serviced there. Recommended! They provide detailed feedback about my car with appropriate actions. I have my RRS serviced there. Recommended! More

They are professional and do a great job keeping my car running. The people there are very nice! running. The people there are very nice! More

I always have my car serviced here. Armando is excellent and they really try to minimize any inconvenience by always having loaners available. Armando is excellent and they really try to minimize any inconvenience by always having loaners available. More

I really like how my service tech John takes care of me whenever I come in. He told me he has many years of experience working in this industry, and it definitely shows. It’s the little things that matter whenever I come in. He told me he has many years of experience working in this industry, and it definitely shows. It’s the little things that matter the most. More

All about service. Armando is the best auto professional I’ve ever worked with. Prompt responses, works with you, works for you Armando is the best auto professional I’ve ever worked with. Prompt responses, works with you, works for you More

Having used other dealerships prior to JLR Santa Monica, I can say that the overall service here is top notch. From the moment I arrived and was greeted by the staff to my service advisor Armando, Rosie, wi I can say that the overall service here is top notch. From the moment I arrived and was greeted by the staff to my service advisor Armando, Rosie, with the loaner cars to the vehicle runners, and cashier, the entire experience makes me feel like I matter and am appreciated as a customer. More