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Jaguar Land Rover Schaumburg
Schaumburg, IL
1,424 Reviews
Land Rover Schaumburg | For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
Land Rover Schaumburg | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,424 reviews
June 18, 2021
lied about credit check, overcharged sales tax, took way too long to complete, no vehicle orientation, offered a gift but never provided, a very poor experience at this dealer too long to complete, no vehicle orientation, offered a gift but never provided, a very poor experience at this dealer More
by daleigp
Employees Worked With
Patrick
Helpful June 18, 2021
I've had my FPace for just a few months now. I'm supposed to go back to where I purchased it to save some money but the service was so outstanding that I don't want to go anywhere else. Thanks, my baby sound to go back to where I purchased it to save some money but the service was so outstanding that I don't want to go anywhere else. Thanks, my baby sounds great! More
by ELENA.WISNIOWSKI
Verified CustomerEmployees Worked With
Ruby Ilyayeva
June 16, 2021
If you want the worst experience of your life this is a good place to buy your car - they will disappoint you in ways you wouldn't imagine possible They deserve 0 stars. Purchased $142K Supposed CPO car. good place to buy your car - they will disappoint you in ways you wouldn't imagine possible They deserve 0 stars. Purchased $142K Supposed CPO car. Dishonest, didn't return calls, incomplete everything including CPO paperwork where they didn't have repair orders that are required for CPO work to prove all issues have been corrected. Sent 140K car with one key after I repeatedly confirmed with them it had 2 keys. Car wasn't ready for delivery - twice for no good reason almost 3 weeks after deal was closed. Car arrived with scratches on mirror and wheels despite telling me there were none. I've purchased 12 cars online and NEVER had this bad an experience or dealt with such careless and ultimately dishonest people. After all of this they won't return my calls and i still don't have countersigned paperwork or the title to the car. Unbelievably terrible sales, customer services and overall experience w/ this dealership. I gave them multiple opportunities to salvage the customer experience and they acted like they could not care less. More
by Strosek
June 16, 2021
I liked the dealership but it's quite a distance from me Everyone I interacted with was professional accommodating especially Jake! Vehicle delivered to me me Everyone I interacted with was professional accommodating especially Jake! Vehicle delivered to me More
by LEKO1227
June 16, 2021
Christian customer service etiquette was great, he is very personable and helpful with explaining service issues with my car. He's also very responsive with returning my calls. very personable and helpful with explaining service issues with my car. He's also very responsive with returning my calls. More
by KENNYODERINDE
Employees Worked With
Other Employees :
Anthony Nitti, Ruby Ilyayeva
June 16, 2021
Dealer and Sales Representative PAUL, told something did something. its only a money ripping place by the Managers there. Did not want to get another year of certification program for $1500 and cancled it b something. its only a money ripping place by the Managers there. Did not want to get another year of certification program for $1500 and cancled it but still did not see my adjusted amount. Very bad experience and surprise to see how Managers are handling at Jaguar Land Rover Schaumberg faclity. I have sent few of my family members to Naperville who does the business fair and open. Still pending my TAX refund (non-profit church car) and still pending my $1500 unnecessary extended policy which finance Manager Tom told that i can cancel within 72 hours and I cancel within 48 hours . Please help and refund my MONDY More
by KJUKHANKHAN
June 16, 2021
Christian did a very good job coordinating my need for service and a loaner car. He is very good to work with and an ambassador for the dealership! service and a loaner car. He is very good to work with and an ambassador for the dealership! More
by MSVALEN0
Employees Worked With
June 15, 2021
Nice experience. Finished service within the time frame quoted. I appreciated the time spent explaining service scheduling for my car. Will definitely use this dealership service apartment again. quoted. I appreciated the time spent explaining service scheduling for my car. Will definitely use this dealership service apartment again. More
by Shellymac
Employees Worked With
Carlos
June 15, 2021
Very nice and helpful staff. The vibe is really good when you walk in. Highly recommend coming to this location for all your service and sales needs. you walk in. Highly recommend coming to this location for all your service and sales needs. More
by MPODMANSKI
