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Jaguar Land Rover St. Petersburg

St Petersburg, FL

4.6
2,054 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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6001 34th St N

St Petersburg, FL

33714

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Showing 2,054 reviews

December 27, 2021

This review is long over due. I just could not let the year pass without saying how exceptional, Morgan is. She’s a wonderful human being, and is doing a wonderful job at Jaguar. She helped my fiancé and More

by soniawsoniaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan Richards
Dec 27, 2021 -

Jaguar Land Rover St. Petersburg responded

Sonia, Thank you for taking the time to leave Morgan this amazing review! We greatly appreciate your business, and she will be honored to hear of your very kind words and to know that you deeply value her service. Please drive safely, and do not hesitate to give us a a call if there is ever anything more that Morgan and the team may help you with.

December 27, 2021

1000% precent impressed by Miro's & Sara's outstanding customer service. Land Rover St. Petersburg sales and service has never let me down. Contact Miro in Sales and Sara in service for your LR or Jag n More

by Paul G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miroslav Ostojic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Cribbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michal Niezbecki
Dec 27, 2021 -

Jaguar Land Rover St. Petersburg responded

Paul, Thank you so much for your excellent review! We are delighted that Miro and Sara consistently provide you with the A+ service that you so much deserve! They will be honored to know how confident you are in their efforts. If there is ever anything more that we may help you with, please do not hesitate to give us a call! Safe travels!

December 23, 2021

A series of issues from start to finish. I purchased a $60k certified xjl to have delivered to me 1000+ miles away. When the car arrived there were multiple broken items in the car- incredibly unacceptabl More

by Ad311
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Hauser
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michal Niezbecki
Dec 28, 2021 -

Jaguar Land Rover St. Petersburg responded

Ad311 We understand your frustration and sincerely apologize for the omissions made when we delivered the car to you. We are working our hardest to resolve your concerns and get the tires you need. Unfortunately, the ones needed are on backorder with the tire manufacturer, which is out of our control. We are working diligently on resolving your other concerns and are in constant communication with you on them. Sincerely Michal Niezbecki, General Manager

December 22, 2021

Dominic helped me purchase my BMW I8, such a great experience especially since I’m in Vegas , car got delivered and the service was excellent, thank you Dominic. More

by Pierotapia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Esposito
Dec 23, 2021 -

Jaguar Land Rover St. Petersburg responded

Congratulations on your new vehicle! We are honored to have been of assistance to you with your special purchase, and we are so glad that Dominic provided you with a seamless, 5-star experience! It is our pleasure to assist you in any way possible. We thank you for your wonderful review, and we wish you the safest of travels in your new ride!

December 18, 2021

Shelly excellent customer service. Highly recommed shelly as your service advisor not only is she a pleasure to work with her professionalism is outstanding More

by turtle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Glasgow
Dec 20, 2021 -

Jaguar Land Rover St. Petersburg responded

Thank you for sharing the positive experience you had with Shelly! We are delighted that she provided you with the quality service that you so much deserve! She will be honored to have earned your high recommendation. We hope that you continue to choose us for all of your future automotive needs! Safe travels!

December 18, 2021

We had the pleasure of working with Shelly Glasgow in the Service Department recently and couldn’t have been happier with her! She is an asset to Crown with her communication skills, response time and profe More

by judydent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Glasgow
Dec 20, 2021 -

Jaguar Land Rover St. Petersburg responded

Judy, Thank you so much for leaving Shelly this excellent review! Providing top-notch service is so important to us, and we are so glad that her efforts could meet your satisfaction! She definitely is an asset to your team, and she will be honored to hear of your very kind words! We look forward to continue providing you and your vehicle with our best care in your visits to come! Safe travels!

December 17, 2021

Tanner Kaufman was my sales person and he did a great job. From test drive to sale to delivery of the vehicle everything went smoothly. He kept me posted about the arrival of the car. He was very patient More

by Peggyzima
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michal Niezbecki, Tanner Kaufman
Dec 17, 2021 -

Peggyzima responded

Great experience from begging to end. I love my new Velar.

Dec 17, 2021 -

Peggyzima responded

I would purchase a vehicle from them again.

Dec 20, 2021 -

Jaguar Land Rover St. Petersburg responded

Peggy, Thank you for taking the time to leave us this excellent review! We are so glad that Tanner provided you with great care and made your experience with us an all-around success! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Range Rover Velar- on behalf of the entire team! We hope for an opportunity to work with you again in the future!

December 16, 2021

Shelly Glasgow customer service was outstanding. She was on top of her game and also stayed in contact with me about my vehicle. I must say she is a class act & very professional. It was a absolute pleasure More

by torrencemacon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Glasgow, Shelly Glasgow
Dec 16, 2021 -

Jaguar Land Rover St. Petersburg responded

Thank you for taking the time to leave Shelly this wonderful review! Providing quality and efficient service is so important to us, and we are so glad that her efforts could meet your satisfaction! She will be honored to hear of your very kind words! We hope to see you again the next time your vehicle is ready for service. Safe travels!

December 15, 2021

Having brought my Range Rover in to Jaguar Land Rover of St.Petersburg for a small recall inspection, I was treated Royally by Sara Gribbs and the ancillary staff as I waited for whatever needed to be inspe More

by Buggsie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Cribbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Jaguar Land Rover St. Petersburg responded

Thank you for taking the time to leave us this 5-star review! We are so glad that Sara provided you and your vehicle with great care throughout your visit! It is our pleasure to assist you in any way possible. We wish you the safest of travels and we hope to see you again the next time your vehicle is ready for service!

December 10, 2021

Carl was very professional and very courteous though out the whole process of our purchase. He also assisted us after the purchase with learning about all the aspects of our new 2022 discovery. We appreciat More

by Mikeandnancy75 action jackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Jaguar Land Rover St. Petersburg responded

Mike and Nancy, Thank you for taking the time to leave Carl this wonderful review! We are honored to have had the opportunity to work with you, and we are so glad that he provided you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. We wish you and your family the warmest congratulations on your new vehicle- on behalf of the entire team! Safe travels!

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