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Jake Sweeney Chevrolet

Cincinnati, OH

4.2
842 Reviews
In it's fourth generation, Jake Sweeney Automotive continues to be highly successful and rank top among automotive dealerships in the Tri-State. We have a superior selection of new and used cars within a friendly, no hassle and low stress atmosphere. Our technicians are certified, factory trained and only use state of the art equipment to ensure you get the best service possible. We have the largest parts inventory in the area, and are a major wholesale parts supplier, almost guaranteeing that we will have your part in stock when you need it. We believe that if we take care of you then you will be our customer for years to come. We don't want to just sell you a car... we want to be your hometown dealer!!! Expect the best at Jake Sweeney.
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33 W Kemper Road

Cincinnati, OH

45246

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Showing 842 reviews

May 02, 2026

On time performance. People were courteous, polite and detailed on the service of my vehicle. More

by rsmith12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Snelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2026 -

Jake Sweeney Chevrolet responded

Thank you so much for the 5-star review! We are absolutely thrilled to hear that you received courteous and polite care from our team at Jake Sweeney Chevrolet. We know that your time is incredibly valuable, so delivering on-time performance while remaining highly detailed on the service of your vehicle is exactly the standard we strive for every day. Providing this kind of efficient and thorough auto maintenance without cutting corners is what we do best! Thank you for trusting us with your vehicle, and we look forward to seeing you when it's time for your next scheduled Chevy service visit!

April 28, 2026

Disappointing. Went in for an oil change which was fairly quick. Requested at check in to check on the backup camera not working and was told it would be checked. More

by Dtkeller59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Ackerman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Buck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Snelling
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember the name was only there a month or so.
Apr 28, 2026 -

Jake Sweeney Chevrolet responded

Thank you for taking the time to share this feedback. While we are glad the initial oil change was quick, we completely understand why the rest of your visit was so disappointing. It is incredibly frustrating to be told your backup camera would be checked at drop-off, only to be redirected to a separate diagnostic appointment after you’ve already paid. We apologize for that communication gap—though we have to say, great job on rebooting the computer yourself to get it working! Furthermore, leaving oil marks on your front fender and driver door is absolutely unacceptable. Your truck should have been wiped down and returned to you clean. We have searched our recent service logs and cannot find a record of this visit in our system under your display name. We want to learn more about your experience so we can properly address this lack of care with our team. Could you please contact our Service Manager, Dustin Davis, at 513-782-2800? He would appreciate the opportunity to look into this and ensure your next visit is the 5-star experience you deserve.

Apr 29, 2026 -

Jake Sweeney Chevrolet responded

Hi Daniel, thank you for following up with the additional details! Now that we have the exact information of your online appointment, our management team will be able to locate your specific record and review exactly what happened during your visit. We are very glad to hear that you were able to reset the camera yourself, but we completely understand your frustration regarding the lack of clear communication. You are absolutely right—if running a diagnostic is standard policy for that issue, our team should communicate that upfront rather than just stating it would be "looked into." We appreciate you mentioning that your representative was only a month and a half into the job; this gives us a valuable opportunity to improve our training processes and ensure all our advisors provide the transparent communication our guests deserve. We appreciate your patience and your honest feedback, and we look forward to providing a seamless, 5-star experience the next time you visit!

April 25, 2026

Responsive, professional and kept me up to date on repair progress. Costs were exactly as quoted. No problems More

by bill.luggen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Halcom
Apr 27, 2026 -

Jake Sweeney Chevrolet responded

Hey Bill, thanks so much for the awesome 5-star review! We’re thrilled to hear that our team was responsive and professional during your visit to Jake Sweeney Chevrolet. Keeping you up to date on your repair progress and making sure your costs are exactly as quoted is exactly how we like to do things here. We know that auto repairs can sometimes be stressful, so providing a smooth, "no problems" experience is always our top priority. Thanks for trusting us with your Chevy, and we’ll catch you next time you need anything!

April 25, 2026

Everyone was so friendly! ! Always are! They kept me posted on each step and made sure my car was ready when I needed it. More

by heathermoore316
Workmanship
Recommend Dealer
Yes
Employees Worked With
Leah
Apr 27, 2026 -

Jake Sweeney Chevrolet responded

Hey Heather, thank you so much for the amazing 5-star review! We love hearing that our team is always so friendly every time you visit. Keeping you posted on each step of your vehicle's maintenance and making sure your car is ready right when you need it is exactly the kind of communicative and timely service we strive for at Jake Sweeney Chevrolet. Thanks for continuing to trust us with your vehicle, and we’ll catch you next time you need anything!

April 23, 2026

D'juan was amazing, courteous and professional! He got me checked in for my service and I was out the door for work. He provided updates about my vehicle and my car was returned in the time quoted. More

by TB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D'juan Willis
Apr 23, 2026 -

Jake Sweeney Chevrolet responded

Hi TB, thank you so much for the 5-star review! We are thrilled to hear that D'juan provided such an excellent customer service experience for you. We know how important it is to stay on schedule, so we’re glad D'juan could get you checked in quickly and back to work while keeping you updated throughout the process. Delivering a vehicle in the time quoted is a top priority for us, and it’s wonderful to hear that D'juan represented the Jake Sweeney Chevrolet team so well! We’ll be sure to pass your kind words along to him. Thank you for choosing us, and we look forward to seeing you at your next service visit!

April 13, 2026

I'm xxxxxx! Came in for a oil change then my radiator started to leak then washer fluid stopped coming out I'm taking my Jeep back to Jake Sweeney!!!! More

by Vince Gray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lucas Wood
Apr 14, 2026 -

Jake Sweeney Chevrolet responded

Vince, we're sorry to hear this feedback. We want to make sure this is addressed right away. Would you please call us at your earliest convenience? Thank you, The Team at Jake Sweeney Chevrolet - (513) 716-5927

March 29, 2026

The service that I received at Jake Sweeny it was awesome. It was cool, simple quick fast and friendly. I plan to make that dealership my home from where I would be purchasing my cars and referring o More

by dwaynecreed3
Recommend Dealer
Yes
Employees Worked With
DAREUS B. GRAHAM, Sales Consultant
Mar 30, 2026 -

Jake Sweeney Chevrolet responded

Thank you for choosing Jake Sweeney Chevrolet and leaving us a five-star review! We look forward to working with you in the future, Dwayne.

March 20, 2026

So I’d like to start with that I worked in the auto industry as a salesperson for over 5 years. I had a very specific way to conduct business fairly and after leaving the sales side I entered into the More

by sokc1234
Recommend Dealer
Yes
Employees Worked With
Robert Davis
Mar 20, 2026 -

Jake Sweeney Chevrolet responded

Thank you for sharing this incredible review! We are so happy to hear that Sokpeap and Robert made your experience enjoyable and memorable. We appreciate your business and your kind words. We hope to see you again at Jake Sweeney Chevrolet.

March 13, 2026

Love my vehicle. Salesman was great explained everything needed to know thank you very much More

by porternelson46
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael B.
Mar 16, 2026 -

Jake Sweeney Chevrolet responded

Thank you, Porter, for stopping by to leave Jake Sweeney Chevrolet a wonderful review!

March 11, 2026

I had a great experience and my sales person Marcus was great to deal with and very helpful More

by Charlescplowman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Malapit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus
Mar 11, 2026 -

Jake Sweeney Chevrolet responded

Thanks a bunch, from the Jake Sweeney Chevrolet Team! We are thrilled that Marcus was a pleasure to work with.

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