
James Wood AutoPark
Denton, TX
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 4,670 reviews
I always experience great customer service when I go for service appointments. I don't have anything further to add to this survey . service appointments. I don't have anything further to add to this survey . More
Very professional and listened to my wants and answered all questions!! All very courtesy from minute I walked in door.. all questions!! All very courtesy from minute I walked in door.. More
James Wood is a great dealership. We have had several smooth transactions with them and this one was no different! We have had several smooth transactions with them and this one was no different! More
I had a very large problem with the lifters in my Silverado and GM wasn't really trying to help because my truck was out of warranty by just under 5,000 miles. The team of managers and staff went to Silverado and GM wasn't really trying to help because my truck was out of warranty by just under 5,000 miles. The team of managers and staff went to my defense because I maintained my vehicle like the factory recommends. They got GM to cover the fair share of the repair. I will always buy from James Wood More
Poor communication throughout the entire process. Did not respond to voicemails/text when asking questions. Service Manager and Service Advisor did little to assist with getting vehicle to replace mi Did not respond to voicemails/text when asking questions. Service Manager and Service Advisor did little to assist with getting vehicle to replace mine. Managed to get my own rental and paid out of pocket although this was a warranty claim. Vehicle was returned with a ton of dust, mechanic hand/foot prints all over the vehicle and scratches on both fender and bumper. Very disappointed in the level of service I received and will not be returning to this dealership. More
Jarrett did a wonderful job upon my arrival. Greeting me cordially and confirm the service I was visiting for Greeting me cordially and confirm the service I was visiting for More
It was a great experience and I would recommend to anyone interested in purchasing a new vehicle interested in purchasing a new vehicle More
The consistency in customer service makes this dealer among the top 2 dealers I have ever encountered; and I'm in my 70's, so I've seen a lot. I drive 40 miles for new vehicles and service because they a among the top 2 dealers I have ever encountered; and I'm in my 70's, so I've seen a lot. I drive 40 miles for new vehicles and service because they are so kind and considerate. If you want a GM product, there is no better place to go. More
Great service. Got my pickup in and repaired. And I always use James Wood for my vehicles when I need service or sales Got my pickup in and repaired. And I always use James Wood for my vehicles when I need service or sales More
Great service. Everyone was helpful and courteous from scheduling to pickup and delivery. Will be back. Everyone was helpful and courteous from scheduling to pickup and delivery. Will be back. More