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James Wood AutoPark

Denton, TX

Overview
Employees
Reviews
Vehicles
4.8
4,859 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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3906 I-35E South

Denton, TX

76210

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Showing 4,859 reviews

November 10, 2024

Sales department was excellent. Service dept ok Maybe my expectations were so high because of the experience in sales. Maybe yall should cross train all departments for consist More

by bradfordjames402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Oliphant
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

James Wood AutoPark responded

Thank you for your feedback. We're thrilled to hear that you had an excellent experience with our sales department at James Wood Chevrolet Denton. Your thoughts on service are appreciated, and we're always looking for ways to improve consistency across all departments. We value your input and hope to see you again soon for an even better experience. Sincerely, James Wood AutoPark Management | 940-591-9663

November 10, 2024

Loved working with these guys to buy my 2024 Tahoe. All costs were upfront and Brandon, Jesse, and Juan were very friendly and transparent to work with!!! More

by jd.tidwell
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie McWilliams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon in sales, and Juan in Finance
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Nov 13, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We’re thrilled to hear that you enjoyed working with our team to purchase your 2024 Tahoe. It’s great to know that Brandon, Jesse, and Juan provided you with friendly and transparent service. We appreciate your feedback and look forward to assisting you again at James Wood Chevrolet Denton! Sincerely, James Wood AutoPark Management | 940-591-9663

November 10, 2024

Service was professional and timely as always. Samantha and teammates were courteous and explained all service needs to me so I could understand what they were doing. More

by curridg
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our team at James Wood Chevrolet Denton. It's great to know that Samantha and our staff provided you with professional and courteous service, ensuring you understood all your service needs. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 10, 2024

My service writer, Tim W. Is the reason I buy cars from James Wood and he's the reason I let them service my vehicles. More

by PAUL.GWEN3623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

James Wood AutoPark responded

Thank you for your wonderful feedback! We're thrilled to hear that Tim has made such a positive impact on your experience at James Wood Chevrolet Denton. It's great to know that his dedication has influenced your decisions to buy and service your vehicles with us. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 10, 2024

Everyone was helpful & friendly. Service time was excellent my wait time was short. Waiting area clean & pleasant. More

by LKJGBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at James Wood Chevrolet Denton, and that our team was helpful and friendly. It's great to know that you appreciated the short wait time and the cleanliness of our waiting area. We look forward to welcoming you back next time! Sincerely, James Wood AutoPark Management | 940-591-9663

November 10, 2024

Excellent communication! Service advisor and technician were thorough and prompt with diagnosis of warranty covered issue. More

by JONATHANPONSONBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

James Wood AutoPark responded

Thank you so much for your kind words! We're thrilled to hear that our service advisor and technician provided you with excellent communication and a prompt diagnosis of your warranty-covered issue. At James Wood Chevrolet Denton, we strive to ensure our customers receive the best service possible. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 09, 2024

Always responsive, always welcoming, efficient, great communication, nice waiting area, very accommodating. Very pleased with the service thus far. More

by jkbunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We truly appreciate your kind words about the team at James Wood Chevrolet Denton. It's great to hear that you found our services to be responsive and accommodating. We look forward to continuing to serve you in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 09, 2024

Everyone was very attentive to my needs. The ladies working the payment area were very helpful and friendly. More

by RLVALENTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Munez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that our team at James Wood Chevrolet Denton was attentive to your needs and that you found our staff in the payment area to be helpful and friendly. We appreciate your feedback and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 09, 2024

Need better communication, Did not call or text that truck was ready. Waited until late in the day and just showed up the lady at the counter said the truck was ready for hours. More

by mmdadich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

James Wood AutoPark responded

Thank you for your feedback. We understand that communication regarding the readiness of your truck at James Wood Chevrolet Denton could have been better. We appreciate you bringing this to our attention, as ensuring timely updates is important to us. Please feel free to reach out directly so we can address your concerns and improve our service moving forward. We look forward to assisting you again! Sincerely, James Wood AutoPark Management | 940-591-9663

November 09, 2024

Failed to deliver timely. Failed to deliver Friday, failed to deliver Saturday and now Monday More

by judgepct2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gregg
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Nov 12, 2024 -

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand that timely delivery is crucial, and we appreciate your feedback regarding the delays. Please feel free to reach out to us at James Wood AutoPark so we can address your concerns directly and work towards a resolution. Your satisfaction is important to us. Sincerely, James Wood AutoPark Management | 940-591-9663

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