James Wood AutoPark

I requested tires rotation and it was not done, personnel had to do it after I arrived and to wait more than half hour had to do it after I arrived and to wait more than half hour More

Our experience has been top notch. The service was performed very well and professionally. We are very pleased with the service we have received from James Wood. The service was performed very well and professionally. We are very pleased with the service we have received from James Wood. More

Always get great service from James Wood. Really good people. Service Advisor Mike Belew takes great care of my 23 Chevy Traverse, and Shop Foreman Robert Cook looks after my vehicle as we Really good people. Service Advisor Mike Belew takes great care of my 23 Chevy Traverse, and Shop Foreman Robert Cook looks after my vehicle as well. Thanks for another great service experience! More

Very Impressed by the entire process was handled I knew exactly the vehicle I wanted and Wendi reached confirming it was on the lot. We worked out numbers over the phone, once we reached an agreement I had exactly the vehicle I wanted and Wendi reached confirming it was on the lot. We worked out numbers over the phone, once we reached an agreement I had finance pull credit. I texted my DL and Insurance card. Got to the dealership and test drove the truck. Was in and out of finance and the dealership in under an hour. Wendi and Juan did an awesome Job! I will definitely be back for my next vehicle Jay A. McKinney, TX More

The service reps are not doing their job. The mechanics marked my battery as bad. Both Air filters was marked bad. Wipers were marked as bad. Not a word was said to me about it. Got hom The mechanics marked my battery as bad. Both Air filters was marked bad. Wipers were marked as bad. Not a word was said to me about it. Got home reviewed my paperwork to my surprise. I called and asked about my battery and why nothing was brought to my attention while at the service department. Was told that he was busy working in the back. In fact, he was sitting at his desk talking to a young girl who works at the dealership. I checked my air filter at home and it was not in bad shape. It was a little dirty. But I changed it anyway since I opened up the air box. It only had 16k miles on it. I have no faith in your service department. I complained about the same issue before only to be told that it won't happen again. I also had a occurrence of a total misdiagnosed issue. Was told that a baffle in my muffler was causing noise on the exhaust. I was told that fix was a $600 muffler. I went to a muffler shop and they immediately called out that the flapper valve was causing the noise. And they showed me. They grabbed the spring on the valve and the noise stopped. I have given enough chances put your service department is completely untrustworthy via incompetence or just ripping people off. I will not ever come back to your dealership and will be letting people know about your service department is doing. This is horrible. More

We had a great experience with Scotty and James Wood purchasing our recent vehicle. Scotty was patient, explained every step of the process, answered all of our questions, and helped us find the perfect purchasing our recent vehicle. Scotty was patient, explained every step of the process, answered all of our questions, and helped us find the perfect car for our family! More

very clean facility, friendly staff, always keep you informed about service progress, service questions are answered in a non-technical manner. I HAVE NEVER HAD A PROBLEM. SO I KEEP BUYING FROM JAMES W informed about service progress, service questions are answered in a non-technical manner. I HAVE NEVER HAD A PROBLEM. SO I KEEP BUYING FROM JAMES WOOD. More

Noah Gattenby did a great job helping me with a trade-in and purchase of a new vehicle. The whole team at James Wood was very friendly and straight-shooting. Thank you. and purchase of a new vehicle. The whole team at James Wood was very friendly and straight-shooting. Thank you. More

Really happy with jagger, not super happy about the wait time to sit down with finance. time to sit down with finance. More

Clean, quick, efficient, great service, enjoyed the sales rep and the finance rep helping us rep and the finance rep helping us More